Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,833 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,833 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Trop chère”

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Posted 1 year ago

“Easy process and great communication. Would use again.”

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Posted 1 year ago

“Sehr gute Plattform”

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Posted 1 year ago

“Great customer service.”

Shiply 5 star review on 29th January 2025

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Posted 1 year ago

“Amazing communication This man reassured me all day my delivery was coming ! He knew I had been ripped of by another person on this site and was abit anxious He got the delivery to me the next day ok was abit late but he didn’t have much notice!! And without hesitation he helped me Top service will sure use again ! He also carried the mattress upstairs for me at no extra cost !! Remember you get what you pay for if it’s too cheap it’s too good to be true don’t fool for it but this service you can be rest assured 10/10 thank you again !!”

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Posted 1 year ago

“Sehr praktisches Tool für den Autotransport. Mehrere Angebot nach kurzer Zeit erhalten. Nach 1-2 Tagen wurde sogar manchmal der Preis noch nachgebessert (nach oben wie nach unten). Anbieter antworten schnell auf Anfragen. TOP”

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Posted 1 year ago

“Waka waka baka baka, sometime no baka just waka, gotta baka u self”

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Posted 1 year ago

“Nothing to complain. Request was quickly answered. Payment process easy to understand. Top! Thanks.”

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Posted 1 year ago

“Rápido y eficaz.”

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Posted 1 year ago

“all good and easy to handle”

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Posted 1 year ago

“Shiply is a rip off....their policy clear state that if you have to cancel within the 1st 28 day you can get a refund for deposit and then when you you cancel and do you everything right by their policy...they try and hit you with use this app called sproofy which is only used on an older device..now my Camara records time, fate and location of whenever you take pictures of..so i explain what was going on and send pictures of camper along with all the details of where the camper is and that it was never moved to Wyoming that I'm still in alabama...which the move wasn't scheduled til April 2025 and my job fell though so im staying and of course they ghosted me....will never use this company and if i know anyone that say they are going to try shiply ...I will tell them how shady they actually are...”

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Posted 1 year ago

Hi, We’re sorry to hear about the issues you faced regarding your cancellation and refund request. Our refund policy does allow for cancellations within the first 28 days, provided all necessary verification steps are completed. We understand your frustration regarding the verification process, but these measures are in place to ensure security and prevent misuse. Please reach out to our support team at support@shiply.com with your case details, and we will be happy to review this matter further. Kind Regards, Anne

Posted 1 year ago

“great communication, jack did a great job.”

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Posted 1 year ago

“Easy, no issues”

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Posted 1 year ago

“Una app muy efectiva!! Súper recomendable!!”

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Posted 1 year ago

“Shiply did not do anything but provide a platform . They obscure actual charges that you don’t need to pay. I am working on a dispute currently. Brokers are self insured and Shiply does not actually book your shipment. You book it yourself when you make contact with the broker which you don’t need Shiply to do. Just google their name online once you are contacted by the broker after you put in your delivery request.”

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Posted 1 year ago

Hi, Shiply is a platform that connects customers with transport providers, offering a convenient way to compare quotes and choose a provider that suits your needs. All costs and terms should be confirmed directly with the transport provider before booking. If you believe there have been any discrepancies in charges or have an ongoing dispute, please reach out to our support team at support@shiply.com so we can look into it for you. Kind Regards, Steve

Posted 1 year ago

“Shiply makes simple to find the right partner for transporting goods. It is important to have patience and to plan the delivery ahead.”

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Posted 1 year ago

“Overall very good experience”

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Posted 1 year ago

“Perfect, i recommend”

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Posted 1 year ago

“Shiply m'a permis de trouver un transporteur facilement et à un prix correct.”

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Posted 1 year ago

“It was helpful for getting lots of competitive quotes, but drivers were v slow to respond especially after the first message or two. Poor communication caused major inconvenience downstream so - not recommended for that reason.”

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Posted 1 year ago

Hi, We’re glad to hear you found the competitive quotes helpful, but we’re sorry to learn about the communication issues with transport providers. While response times can vary between providers, we always encourage clear and prompt communication to ensure a smooth process. We appreciate your insight and will continue working to improve the experience. If you need any assistance, feel free to reach out to support@shiply.com. Kind Regards, Anne

Posted 1 year ago

Shiply is rated 4.5 based on 43,833 reviews