Shiply Reviews

Name: Shiply
Address: Shiply, Floor 3, 207 Regent Street, London, London Borough of Camden
Rating: 4.53

4.5 Rating 43,377 Reviews

100 %

of reviewers recommend Shiply

Company Reviews

Metrics

Info

4.5

Based on 43,377 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The system is nicely done but there are areas of improvement. Insurance is something thatbdoes kot come up automatically. Had to go back and forth to various quotes to ask about insurance. Also there are to many brokers and it should be listed of they are a broker or the actual company, just for thought. Last transport with s car it was hard to communicate. I wanted to ask on status of car and had to wait for broker to reach out to other company. This last transport was a great experience.”

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Posted 1 year ago

“Both pick up and drop off were very good. Communication was excellent and kept us well informed of status. Delivery was slightly delayed, BUT that was due to an unexpected snowy and icy weather, otherwise it would have been "ON TIME" as promised. Everything was accounted for an in good shape. Very professional with a nice and kind personality. Will definitely keep them in mind for any future shipments.”

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Posted 1 year ago

“Hat alles prima funktioniert, gerne wieder!!”

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Posted 1 year ago

“Buena entrega aunque me estrece un poco por algunas razones pero todo salió bien el asistente al cliente siempre responde rápido y te da respuesta a tu pregunta aunque no sean las que quieras pero como sea te da respuesta y si la entrega fue en el tiempo acordado por ahí todo bien”

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Posted 1 year ago

“Ship Hauls Inc Exceeding expectations Highly recommend this company. I would never use any other Company ever again. Ship Hauls Inc are fast shipping, trustworthy , and always deliver on time. Their customer service is exceptional, ensuring all queries are addressed promptly.”

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Posted 1 year ago

“Alles bestens gelaufen”

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Posted 1 year ago

“Muy puntual y trabajo excelente!!”

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Posted 1 year ago

“Alles gut”

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Posted 1 year ago

“good helpful service”

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Posted 1 year ago

“Elliott was excellent, on time safe efficient and friendly, thanks 👍”

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Posted 1 year ago

“Transport mit Olaf war pünktlich und super! Gerne wieder.”

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Posted 1 year ago

“Macht es sehr einfach Lieferungen zu vereinbaren.”

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Posted 1 year ago

“Courier failed to collect yesterday and will not answer any calls/texts/emails. I have no idea when or if he will collect. Item was needed for Xmas but now won't be delivered”

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Posted 1 year ago

Hi Nancy, I'm sorry to hear you had a bad experience on Shiply. That is not the level of service we like to see on the platform. If you are disappointed with your transport provider, please leave a review for them on their Shiply profile so that other users can be more aware of your experience with them. If you'd like to cancel the transaction instead, please email us at support@shiply.com, and we can assist you further. Depending on your preference, we can relist the items for you or process a refund for the incomplete transaction. Our goal is to ensure that our customers have a smooth and satisfactory experience, and we apologise for any inconvenience. Kind Regards, John

Posted 1 year ago

“good ggggggggg”

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Posted 1 year ago

Hi, Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with the service provider. If you ever need assistance in the future or have any questions, please don't hesitate to email our support team at support@shiply.com. We're here to help! Kind Regards, Anne

Posted 1 year ago

“Todo perfecto. Y sencillo”

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Posted 1 year ago

“Homy delivered my daughters car from Toronto to Vancouver. Shiply platform was great. Homy is excellent. He is hard working very professional and super kind. He kept us updated and did everything in his power to make it a positive experience! Thanks again to Homy!!”

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Posted 1 year ago

“Hat alles gut geklappt, Anliegen eingeben und paar Stunden später einige Angebote erhalten. Passendes aussuchen fertig.”

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Posted 1 year ago

“I can’t speak highly enough about this courier,updated regular and delivered on time,thank you and would use again in a heartbeat.”

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Posted 1 year ago

“Excellent no problems collected items as agreed and delivered as agreed.”

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Posted 1 year ago

“Todo muy bien”

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Posted 1 year ago

Shiply is rated 4.5 based on 43,377 reviews