Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,966 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All fairly straight forward - done online and by telephone calls. My only reservation was that funds had to be transferred by giving debit card details over the phone rather than by a bank transfer to an account.”

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“The £100.00 on Topcashback”

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“Trustworthy”

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“A good product and when I had to phone up to enquire about something I was treated in a friendly and efficient manner.”

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“the plan is a very good plan and am really very happy for the service i received when opening this plan. I will definitely recommend it to my friends.”

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“Easy process”

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“It was just so amazingly easy to place my details in and be accepted”

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“easy setup”

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“Ease of purchase the savings plan for my 2grandsons. The only down side I couldn't add a small lump sum to it when their grampy died and left them some money.”

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“Quick and easy to open account from online banking links.”

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“Easy to set up and quick response to emails”

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“Rates are competitive, customer service phoned me direct which was a nice touch.”

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“It was quick and easy to set up”

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“Process to open ISA was straightforward and with no problems. Received documents soon after by email and this was followed up with courtesy phone calling checking that documents had been received and any other question we may have had. So far so good.”

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“Clear concise website”

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“Easy to arrange and set up. Would have had 5* but never got the phone call they said they give after set up.”

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Thank you for taking the time to review Shepherds Friendly. We pride ourselves on our members experience, a Member of the Team will contact you shortly to ensure you have received your welcome pack and to check you are happy with your Shepherds Plan. Our Member Services Team is available on 0330 3114502 during office hours (8am – 5pm Monday to Friday) and also on email at members@shepherdsfriendly.co.uk. Myself or a member of the team will be happy to answer any further queries you may have. Kind regards Heather

“Positive approach”

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“Prompt efficient service”

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“Easy online application with a follow up from a lovely lady who was very efficient and friendly. No reason not to deal with this firm.”

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“Was very smooth process opening an account”

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Shepherds Friendly is rated 4.6 based on 2,966 reviews