Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,966 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to set up and all communication received has been spot on.”

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“Quick and easy application. No hassle apart from asking for ID documents which were sent and promptly verified”

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“The account setup was easy and quick.”

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“Love to shop vouchers”

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“Shepherds is great and fun to use”

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“Very friendly service”

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“seemed a very nice company, and very helpful customer services”

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“i needed to speak to a customer service operator as I had not received my welcome pack and he was really helpful and emailed it to me straight away”

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“The fact that I can invest my money with a peace of my mind and knowing that could be some interest at some point.”

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“easy to sign up and clear mechanism”

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“Quick, simple and an easy way to set up a saving account. No need to call anyone or wait to be accepted. Staff on phone also very friendly and helpful. The only down side is that £30 love2shop offer as part of opening an account gift voucher scheme is poorly and not clearly communicated. The reason I had to call help line. Still waiting for the voucher.”

Helpful Report

Hello Ivita, Thank you for taking the time to review Shepherds Friendly, your feedback is important and helps us to develop and grow as a modern mutual society. I have tried to call you to go through your query about the Love2shop vouchers in more detail, but if you have any further questions please don’t hesitate to contact us on 0161 428 1212 or by emailing members@shepherdsfriendly.co.uk. I look forward to speaking to you soon. Kind regards, Heather

“Easy to set up, early days but so far so good.”

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“The details are very easy to understand. It is a trusted organisation.”

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“Informative and to the point and answered my questions.”

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“Easy and quick to set up isa”

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“Very easy application easy to follow and guidance for those that need it”

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“Easy to use”

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“It was quite easy and well explained plan”

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“Good communication”

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“Good service”

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Shepherds Friendly is rated 4.6 based on 2,966 reviews