Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,992 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,992 reviews

Customer Service
Communication Channels	Telephone, Email

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

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“Early days, but it seems fine”

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“Easy and straightforward”

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“It was easy to open my first stocks and shares ISA. The low monthly contributions means I can steadily save without having to think about it.”

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“Happy? Wrong word, but pleased I could get an ISA with cashback”

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“Very easy to set up and all communication received has been spot on.”

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“Quick and easy application. No hassle apart from asking for ID documents which were sent and promptly verified”

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“The account setup was easy and quick.”

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“Love to shop vouchers”

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“Shepherds is great and fun to use”

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“Very friendly service”

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“seemed a very nice company, and very helpful customer services”

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“i needed to speak to a customer service operator as I had not received my welcome pack and he was really helpful and emailed it to me straight away”

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“The fact that I can invest my money with a peace of my mind and knowing that could be some interest at some point.”

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“easy to sign up and clear mechanism”

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“Quick, simple and an easy way to set up a saving account. No need to call anyone or wait to be accepted. Staff on phone also very friendly and helpful. The only down side is that £30 love2shop offer as part of opening an account gift voucher scheme is poorly and not clearly communicated. The reason I had to call help line. Still waiting for the voucher.”

Helpful Report

Hello Ivita, Thank you for taking the time to review Shepherds Friendly, your feedback is important and helps us to develop and grow as a modern mutual society. I have tried to call you to go through your query about the Love2shop vouchers in more detail, but if you have any further questions please don’t hesitate to contact us on 0161 428 1212 or by emailing members@shepherdsfriendly.co.uk. I look forward to speaking to you soon. Kind regards, Heather