Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,967 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to set up no hassle! Can’t wait to be saving for my sons future”

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“Easy and quick to set up isa”

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“Very easy application easy to follow and guidance for those that need it”

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“Quick and easy!”

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“Very personable and easy to deal with.”

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“It was very easy to open my account. They were very helpful when I phoned.”

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“Very well managed, the application service is very high tech and easy to follow, trustworthy. Staff on the phone were friendly and helpful.”

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“It was a quick and easy application and was easy to completed”

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“I signed up for an isa after hearing about them....their website was very helpful and explained things i didnt know about ISA accounts, im happy to be starting my saving journey with them”

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“Easy to use”

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“Very easy to set up an ISA, very clear and friendly communications. Impressed all round.”

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“I had to phone as I had a query and staff were ultra friendly and helpful”

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“Responsive, friendly and professional”

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“I bought a policy.”

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“Good customer services”

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“Easy to use”

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“very easy to set up and you can start saving straight away....”

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“Relatively straightforward to open but to set up an on-line account was difficult as the website wasn't working and its a very complicated process.”

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Hello Jd, Thank you for taking the time to provide feedback. I am sorry to hear you have experienced an issue when using our website, and I have tried to contact you by phone this morning to find out more information. Your feedback will allow us to look into any additional changes we could make to help improve the experience of you and other members in the future. If there is anything else that you need from us, please don’t hesitate to contact our Member Services Team on 0161 428 1212, or by email at members@shepherdsfriendly.co.uk. The Team is available Monday to Friday from 8am – 5pm. Kind regards Heather Kitchen