Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,967 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,967 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So simple and easy to start. Opened an account for my twins, easy to open, easy to send money to, and for friends and family that would like to help just a phone call away.”

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“Every detail required so easy to do and seemed so friendly as well. No problems at all and then you are in - simples!”

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“Easy thing set up, and easy to understand all terms and conditions.”

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“Quick simple and easy no fuss highly recommended”

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“easy to set up”

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“Very easy to open an account, great communication from the company”

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“easy and fiendy”

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“i needed to speak to a customer service operator as I had not received my welcome pack and he was really helpful and emailed it to me straight away”

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“Online registration of a policy was not so easy, didn't receive any info on welcome email. To activate online dashboard have to wait for the code sent via post!”

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Hello Santhosh, Thank you for your review. I’m pleased we have been able to get in contact with you to talk further about your comments. If you have any further questions please don’t hesitate to contact us on 0161 428 1212, or by emailing members@shepherdsfriendly.co.uk. Kind regards, Liam

“Very easy to deal with, clear communications & all confirmed setup prior to the end of the financial year. Thanks”

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“Very smooth process to setup the account with equally impressive security functions. Easily accessible and honest terms and conditions. Would recommend.”

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“The fact that I can invest my money with a peace of my mind and knowing that could be some interest at some point.”

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“User friendly and clear instructions”

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“The process of setting up the account was very simple”

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“Simple and easy”

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“Well laid out website. Access to key docs easily attainable.”

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“easy to sign up and clear mechanism”

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“Really easy setup transaction, lovely account management tools, really pleased with the experience so far.”

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“Excellent customer Service. Very informative and helpful staff.”

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“Quick, simple and an easy way to set up a saving account. No need to call anyone or wait to be accepted. Staff on phone also very friendly and helpful. The only down side is that £30 love2shop offer as part of opening an account gift voucher scheme is poorly and not clearly communicated. The reason I had to call help line. Still waiting for the voucher.”

Helpful Report

Hello Ivita, Thank you for taking the time to review Shepherds Friendly, your feedback is important and helps us to develop and grow as a modern mutual society. I have tried to call you to go through your query about the Love2shop vouchers in more detail, but if you have any further questions please don’t hesitate to contact us on 0161 428 1212 or by emailing members@shepherdsfriendly.co.uk. I look forward to speaking to you soon. Kind regards, Heather

Shepherds Friendly is rated 4.6 based on 2,967 reviews