Shepherds Friendly Reviews

Name: Shepherds Friendly
Rating: 4.61

4.6 Rating 2,966 Reviews

93 %

of reviewers recommend Shepherds Friendly

Company Reviews

Metrics

Info

4.6

Based on 2,966 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Shepherds Friendly:

Shepherds Friendly is one of the oldest financial mutuals in the world, with 190 years’ experience in providing families with financial security.

Visit Website

Phone:

0800 526 249

Email:

marketing@shepherdsfriendly.co.uk

Location:

Haw Bank House, High Street, Cheadle
SK8 1AL

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Shepherds Friendly 5 star review on 24th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the lady on the phone very friendly and informative, I am confident in my choice of account for my son now;-)”

Helpful Report

Hi Esther, Thank you for leaving feedback on your experience with us. We are delighted you have chosen to share a picture of your beautiful little one, we adore meeting our members. Welcome to the Shepherds Friendly family, it’s great to have you on board! We look forward to seeing and hearing more about your little one in the future. Kind regards, Lyba

“Very smooth process from start to finish. However the website wasn’t working properly and I still have got my voucher”

Helpful Report

Hi Sean, Thank you for leaving us a review and feedback. I’m sorry that you experienced difficulties with the website. Just to let you know, with regards to your Love2Shop voucher, the code for this will be emailed to you after we have received your first Direct Debit payment into your plan. Please allow a few days for your voucher code to be emailed to you. If there’s anything else we can help with, please feel free to contact our Member Services team on 0161 428 1212 or by email on members@shepherdsfriendly.co.uk. Kind regards, Lyba

“Friendly effective service”

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“Easy to open, good customer service”

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“Setting up an ISA has been very swift and easy to do. Process was quick after confirmation of my identity. I’ve recommend Shepherds Friendly to my friends.”

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“Hello there cant wait to start saving money for my son this is great way to save money for your child”

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“They were very helpful and it was just what l was looking at doing without the complications”

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“No fuss and easy to set up Excellent start for my little ones future”

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“Very quick, easy, good little future for my little boy.. really recommend.”

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“Customer service team was very friendly and helpful when we called them with the question”

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“Very quick and easy to use the website. Also, when I needed to call up for assistance- there was a short wait time with friendly and efficient staff”

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“Followed this company up after a mail shot, I had been looking for something like this so after checking their website decided to go ahead. I found it straight forward and easy to set up, the plan is also quite flexible so it was just what I was looking for.”

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“Organised friendly and efficient”

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“Easy to sign up and all details easy to follow.”

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“It was easy to do. And when a lady called me she was so friendly and helpfull i think all the staff will be x”

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“Friendly staff answered the phone helpful Start .”

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“Brilliant for my boys ISA”

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“Good company to deal with”

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“Found it very easy and straightforward to set up an ISA with Shepherds Friendly. Very clear information about the product. They gave me a follow up call to check that I was happy. Would recommend.”

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“Very lovely helpful company,easy to follow on website too,lovely customer service.”

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Shepherds Friendly is rated 4.6 based on 2,966 reviews