Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,135 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Megan on the phone yesterday, she was very helpful and polite and was happy to answer my questions regarding taking out a new policy. I would have no hesitation in recommending Sheffield Mutual, great customer service and nice to straight away talk to a person not an automated robot.”

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Posted 2 years ago

Hi Terrie, We’re so glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you for sharing your review. Please don't hesitate to get in touch if we can be of any further assistance. Best wishes, Sheffield Mutual

Posted 2 years ago

“I recently took a new investment policy. The whole process was smooth and very efficient. I do however believe, some of the documents could have been sent together as to save the environment, etc. I look forward to hearing from Sheffield Mutual FS keeping me fully informed of other services and products and I do hope that my loyalty to Sheffield will not be taken for granted as often is the case, by many financial type of organisations where new customers are better rewarded.”

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Posted 2 years ago

“Megan was very helpful during our phone conversation and provided the information i required very concisely and in a timely manner”

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Posted 2 years ago

Hi Mark, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Thank you for choosing Sheffield Mutual. Kind regards, Sheffield Mutual

Posted 2 years ago

“Paul Cottenham went above and beyond to source information for a new investment that’s not straightforward. Wonderful to speak to a human and someone who genuinely wanted to help and rang back (twice) when promised. A refreshing change and a company I’d have absolutely no hesitation in recommending - totally 5 gold stars”

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Posted 2 years ago

Hi Marissa, Thank you for your great review. At Sheffield Mutual, we work hard to offer high-quality service to everyone. We made sure to share this feedback with Paul to give him the recognition that he deserves. If we can be of any further help, please do not hesitate to get in touch! Best wishes, Sheffield Mutual.

Posted 2 years ago

“Spoke with Megan Batty today. She was very patient whilst a set up a few policies. Very polite. Well mannered and helpful. Said she will call to follow it up as well. Was a good experience”

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Posted 2 years ago

Hi Fiona, Thank you for the positive feedback. We will be sure to pass this on to Megan. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 2 years ago

“Easy to deal with. Friendly staff. Highly recommend”

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Posted 2 years ago

Hi Chris, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us. Thank you for sharing your thoughts and experiences. Kind regards, Sheffield Mutual

Posted 2 years ago

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Posted 3 years ago

Thank you for your five star review! Kind regards Sheffield Mutual

Posted 2 years ago

“Very good customer service very friendly and not pushy service alongside competitive products . Excellent would recommend”

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Posted 3 years ago

Hi Marcia, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you for your five star review. Best wishes, Sheffield Mutual

Posted 2 years ago

“Always answer the phone within 3 double rings. An old fashioned personal service, very helpful and efficient.”

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Posted 3 years ago

Hi Keith, Thank you for taking the time to leave a fantastic review - it is greatly appreciated! If you require further help, please don't hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 2 years ago

“Spoke to Megan over a maturing policy and updating details due to house move. Excellent customer service as always.”

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Posted 3 years ago

Hi Dave, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Megan to give her the recognition that she deserves. Please let us know if we can be of any further help! Kind regards Sheffield Mutual

Posted 2 years ago

“They are always courteous and helpful on the phone and follow up speedily on queries. I chose Sheffield Mutual because they are a local ethical savings company. It is important to me that any savings I have are not invested in fossil fuel and other companies damaging our planet or in the arms trade.”

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Posted 3 years ago

Hi Emma, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I’ll be sure to pass on your positive review to the team. Best wishes Sheffield Mutual

Posted 2 years ago

“Very efficient service from start to finish .very simple to work with personnel”

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Posted 3 years ago

Hi Roy, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 3 years ago

“Very good service knowledgeable and very pleasant and helpful”

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Posted 3 years ago

Hi Jenny, Thank you for your five star review! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Best regards, Sheffield Mutual

Posted 3 years ago

“Spoke to Jenna, requested a withdrawal, she talked me through everything I needed to know/do. Excellent customer service, answer the phones straight away, can’t recommend them enough.”

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Posted 3 years ago

Hi, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you for sharing your thoughts and experiences - we've made sure to pass this on to Jenna. Kind regards Sheffield Mutual

Posted 3 years ago

“Always attend to my requests in a most correct and helpful manner. Over the last few years they have made it possible for me to retain very high interests rates to help me in my long retirement.”

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Posted 3 years ago

Hi Peter, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 3 years ago

“The girl Megan listened to exactly what I wanted. Explained what it is and answered the queries that I asked. You can’t ask for any more than that. If every company done that they would have more business. 10/10”

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Posted 3 years ago

Hi James, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 3 years ago

“I dealt mainly with Bev, who was very professional, knowledgeable and efficient. The matter was dealt with very quickly and it was nice to experience personal service, instead of feeling like a number in a queue. Thankyou Bev for making my experience better and for explaining everything so thoroughly; would definitely recommend the company to others; attention to detail was very accurate and it’s nice to know that there are still companies that consider that important”

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Posted 3 years ago

Hi, Thank you for your great review! At Sheffield Mutual we work hard to offer high-quality service to everyone. We've made sure to share this feedback with Bev, to give her the recognition that she deserves. Kind regards, Sheffield Mutual

Posted 3 years ago

“We already had a savings account for granddaughter with Sheffield Mutual so decided to go with them for our grandson. The process was very easy and the advisor we spoke to was very helpful and thorough in explaining everything. Would highly recommend this company”

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Posted 3 years ago

Hi, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us. Thank you for sharing your thoughts and experiences. Best wishes, Sheffield Mutual

Posted 3 years ago

“Very easy to complete application for own investment I S A Very plain to understand all questions,”

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Posted 3 years ago

Hi, Thank you for your review! We're glad to hear you've had a positive experience. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 3 years ago

“Because i wanted a mutual company to deal with a savings plan for my granddaughter, and after surfing the net for what i wanted i hit upon Sheffield Mutual. The conversations i had were very clear and the understanding i got was also very clear. Its early days into my policy, but they are pretty good. JHT”

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Posted 3 years ago

Hi JHT, Thank you for taking the time to leave a fantastic review, we are grateful for your feedback. It’s great to hear that you had a positive experience, I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 3 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,135 reviews