Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 973 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I phoned for some advice on opening a junior isa for my grandson. Curtis was very polite and really helpful, I would recommend this society to family and friends. All information was received within 24 hours I cannot think of any negative responses and would use them again”

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Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“always easy to deal with and have had a great service from them. Reurns on investment have been good”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“I have always had very professional and knowledgable help from Sheffield Mutual and would unreservedly recommend them to all who wish to place funds in a Mutual Society. The returns are competitive.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Eager to help, comprehensive knowledge and really helpful !”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“My Final Bonus after 5 yrs evaporated to now being paid after 10 yrs . Do your homework and its potential impact if retired or about to retire . A.B.Lacey .”

Helpful Report

Posted 4 years ago

“Polite,friendly advisor who was knowledgeable about their products. No attempt to pressurise into a decision and eager to help”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“We are very happy with the information we were given and were pleased to find that things we had been considering for some time were available to us. Both members of staff we spoke to were pleasant and helpful. Information was given patiently and clearly helping us to make a decision with confidence.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Straightforward and easy communication”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Straightforward and easy communication”

Helpful Report

Posted 4 years ago

“Kept me informed about my application in a courteous and professional manner. This is the first time I've dealt with Sheffield Mutual, but I'm sure it wont be the last.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Curtis answered all my questions with confidence and was extremely polite. I am fairly new to Sheffield mutual but so far very impressed”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Very professional and helpful. My first time dealing with this company but will definitely be doing so again.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“I have been with SM for several years now - and opened more policies. The culture they have is relevant to all types of investors- whenever I need to call 📞 they are happy to help - polite friendly a really positive experience - thank you and keep doing what you do”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“My wife has been a member of your organisation for 8 years and I have always been impressed with your efficient and prompt service whenever she has called. She usually deals with Peter who is always patient and helpful and explains everything fully. As we have our first grandchild on the way, I called and spoke to a very helpful lady called Alison who explained the application process. This was followed up with the necessary paperwork within 2 days. She also pointed out the refer a family/friend reward scheme for new members like me and added that as a long standing member, my wife was eligible for an optical and dental grant too. In an increasingly impersonal world where call centres, endless hold music and being passed from department to department seems to have become the norm, how refreshing to find a company that still values its customers so highly. Some of the bigger organisations operating in financial services could learn a lot from Sheffield Mutual.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Was contacted by Tom following a request if information who was very friendly, courteous and knowledgeable. 5 star service provided. Many Thanks”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Very helpful customer service with very well informed staff who help with advice (non financial) about our accounts and their operation. Would strongly recommend to anyone.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Very helpful, friendly and supportive to get done what we needed to. Thank you!”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Very helpful and polite on the phone.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“Thomas was very pleasant made me feel very comfortable on my call. It wasn’t straight into business like you get with other providers. Thomas spoke about the up and coming weekend what I was doing etc. Thomas also took time to discuss my new application and went into great detail, absolute fantastic customers service. Would recommend SM to anyone, top marks”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

“I have delt with them for transactions,and they have been delt with, first class with no problems at all.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 4 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 973 reviews