Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,105 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional and helpful as always”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review, we really appreciate your comments. Thank you for choosing Sheffield Mutual, if we can help with anything else, please do not hesitate to get in touch! Best wishes, Sheffield Mutual

Posted 3 years ago

“The phone was answered immediately by Megan, who's polite and cheerful. She was professional, helpful and knowledgeable. Thank you!”

Helpful Report

Posted 3 years ago

Hi, Thank you for your great review. At Sheffield Mutual, we work hard to offer high-quality service to everyone. We made sure to share this feedback with Megan to give her the recognition that she deserves. If we can help with anything else, please do not hesitate to get in touch! Best wishes, Sheffield Mutual

Posted 3 years ago

“It is so refreshing to be able to contact a financial institution by telephone. The number is readily available and thus far in our dealings with them we have always been answered quickly by polite, helpful and very efficient staff. Thank you Sheffield Mutual!”

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Posted 3 years ago

Hi Wendie, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I’ll be sure to pass on your positive review to the team! Kind regards,, Sheffield Mutual

Posted 3 years ago

“A 5 star customer service, had a enquiry today, although did not give me the info I required, Megan did say to me she would get back to me & within 30 mins she got back to me. Excellent customer service. Sheffield Mutual have set a benchmark for customer service, where many other organisations have yet to reach!”

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Posted 3 years ago

Hi Geoff, It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. I’ll be sure to pass on your positive review to Megan and the team. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 3 years ago

“The Sheffield Mutual customer service is excellent and provides understanding, knowledge and how to provide an exceptional support to their customers. Combined with this support are a range of effective financial products that offer flexibility and options for all the family. I throughly recommend that Sheffield Mutual should be part of your financial portfolio.”

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Posted 3 years ago

Hi Julian, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. Thank you for sharing your thoughts, we're so glad to hear you'd recommend us! Kind regards, Sheffield Mutual.

Posted 3 years ago

“Very professional service . Friendly and knowledgable assistant . Company recommended by friends and family .”

Helpful Report

Posted 3 years ago

Hi, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. I’ll be sure to pass on your positive review to the team! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 3 years ago

“I recently opened an investment bond. I phoned three times and each time the phone is answered immediately and the person was professional and efficient. Megan was the person who actually took my phone application She was cheerful, friendly a.nd polite and very helpful. Sheffield Mutual is an excellent Mutual Society which I can wholeheartedly recomme”

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Posted 3 years ago

Hi Kevin, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual and that you would recommend us. We are grateful for your feedback. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 3 years ago

“After many years the service has been impeccable I can only say any query however complicated has been met with patience and understanding. Above all with the care of the customer in mind. I recommend the society as highly as I can Beatrice Bartlett”

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Posted 3 years ago

Hi Beatrice, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you for sharing your thoughts in a positive review. Best wishes, Sheffield Mutual.

Posted 3 years ago

“I am always impressed by the way Sheffield Mutual deal with me. Always very professional,extremely polite and friendly,and give 100% service. Well done ,and particular thanks to Debora and Paul who handled my call today. Came away from the call very happy with the options offered and my final choice. Thank you once again,great people to deal with.”

Helpful Report

Posted 3 years ago

Hi Derek, Thank you for sharing your experience and feedback with us! It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. We've made sure to share this feedback with Debra and Paul to give them the recognition that they deserve. Thank you again for your review. Kind regards Sheffield Mutual

Posted 3 years ago

“Polite curtious friendly happy Megan solved my problems with expert knowledge, excellent service, thank you”

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Posted 3 years ago

Hello Robert, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 3 years ago

“Emailed Sheffield Mutual regarding a new plan for a grandchild and within minutes Megan had contacted me by via email and phone and then took me through the new application which was set up within the hour. Very impressed with the service.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your great review! At Sheffield Mutual we work hard to offer high-quality service to everyone. We've made sure to share this feedback with Megan to give her the recognition that she deserves. We are very grateful for your feedback. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 3 years ago

“A couple of minutes on the phone is all it takes. Very friendly and efficient staff, and excellent product. (Tax Exempt Saving.) The newsletter refers to people cutting back on saving, and the point is well taken, but honestly would you miss a pint of beer and a sausage roll once a month? (And maybe not even that if inflation gets worse.) If further reason were needed, it's Tax Exempt - no offence to HMC&E, but -”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review, we really appreciate the feedback and your comments. It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. Best wishes, Sheffield Mutual.

Posted 3 years ago

“fast professional service as usual”

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Posted 3 years ago

Hi, Thank you for sharing your experience and feedback with us! I’ll be sure to pass on your positive review to the team! Kind regards, Sheffield Mutual

Posted 3 years ago

“Knowledgeable & helpful staff this organisation is a pleasure to do business with. Higly recommended *****”

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Posted 3 years ago

Hi Andy, Thank you for your review! We're glad to hear you've had a positive experience. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 3 years ago

“It was easy to open my granddaughters account as most of the information was there as my grandson has an account. Megan was very helpful and was very knowledgeable.”

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Posted 3 years ago

Hi Mrs Lightfoot, Thank you for the positive feedback. We will be sure to pass this onto Megan. Thank you for choosing Sheffield Mutual. Best wishes, Sheffield Mutual

Posted 3 years ago

“Excellent support on the phone to choose the correct product for my needs”

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Posted 3 years ago

Hi David, Thank you for your positive review! Please let us know if we can be of any further help. Kind regards, Sheffield Mutual

Posted 3 years ago

“I was looking for a savingsplan that i could pay into for my grandson. Sheffield Mutual website was easy to u derstand and i was easily able to find what i was looking for. The application process was easy. Sheffield Mutual kept me updated throughout and completion was really quick”

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Posted 3 years ago

Hi Tracey, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 3 years ago

“Their service is brilliant, always helpful, polite and friendly.”

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Posted 3 years ago

Hi, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 3 years ago

“Always efficient and nothing is too much trouble. Always helpful. Staff are great to deal with.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 3 years ago

“Always efficient and informative when dealing with them.”

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Posted 3 years ago

Hi Mark, Thank you for sharing your experience and feedback with us! We are grateful for your feedback. Kind regards, Sheffield Mutual

Posted 3 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,105 reviews