Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,135 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emailed Sheffield Mutual regarding a new plan for a grandchild and within minutes Megan had contacted me by via email and phone and then took me through the new application which was set up within the hour. Very impressed with the service.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your great review! At Sheffield Mutual we work hard to offer high-quality service to everyone. We've made sure to share this feedback with Megan to give her the recognition that she deserves. We are very grateful for your feedback. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 3 years ago

“A couple of minutes on the phone is all it takes. Very friendly and efficient staff, and excellent product. (Tax Exempt Saving.) The newsletter refers to people cutting back on saving, and the point is well taken, but honestly would you miss a pint of beer and a sausage roll once a month? (And maybe not even that if inflation gets worse.) If further reason were needed, it's Tax Exempt - no offence to HMC&E, but -”

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Posted 3 years ago

Hi, Thank you for your review, we really appreciate the feedback and your comments. It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. Best wishes, Sheffield Mutual.

Posted 3 years ago

“fast professional service as usual”

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Posted 3 years ago

Hi, Thank you for sharing your experience and feedback with us! I’ll be sure to pass on your positive review to the team! Kind regards, Sheffield Mutual

Posted 3 years ago

“Knowledgeable & helpful staff this organisation is a pleasure to do business with. Higly recommended *****”

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Posted 3 years ago

Hi Andy, Thank you for your review! We're glad to hear you've had a positive experience. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 3 years ago

“It was easy to open my granddaughters account as most of the information was there as my grandson has an account. Megan was very helpful and was very knowledgeable.”

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Posted 3 years ago

Hi Mrs Lightfoot, Thank you for the positive feedback. We will be sure to pass this onto Megan. Thank you for choosing Sheffield Mutual. Best wishes, Sheffield Mutual

Posted 3 years ago

“Excellent support on the phone to choose the correct product for my needs”

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Posted 3 years ago

Hi David, Thank you for your positive review! Please let us know if we can be of any further help. Kind regards, Sheffield Mutual

Posted 3 years ago

“I was looking for a savingsplan that i could pay into for my grandson. Sheffield Mutual website was easy to u derstand and i was easily able to find what i was looking for. The application process was easy. Sheffield Mutual kept me updated throughout and completion was really quick”

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Posted 3 years ago

Hi Tracey, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 3 years ago

“Their service is brilliant, always helpful, polite and friendly.”

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Posted 3 years ago

Hi, Thank you for your positive review! If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 3 years ago

“Always efficient and nothing is too much trouble. Always helpful. Staff are great to deal with.”

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Posted 3 years ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Please let us know if we can be of any further help! Best wishes, Sheffield Mutual

Posted 3 years ago

“Always efficient and informative when dealing with them.”

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Posted 3 years ago

Hi Mark, Thank you for sharing your experience and feedback with us! We are grateful for your feedback. Kind regards, Sheffield Mutual

Posted 3 years ago

“Very personalised service, rapid responses to queries, friendly and efficient staff.”

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Posted 3 years ago

Hi Richard, Thank you for your positive review! I’ll be sure to pass on your comments to the team! If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 3 years ago

“Customer service was excellent. Megan was very cheery and very happy to help. Everything was efficient and easily solved. Thank you”

Helpful Report

Posted 3 years ago

Hi, Thank you for taking the time to leave a fantastic review. We will be sure to pass this onto Megan. We are grateful for your feedback. Kind regards, Sheffield Mutual

Posted 3 years ago

“First rate customer service and new plan started over the phone. I have several policies with Sheffield Mutual and their staff have always explained every thing I needed to know in great detail. As mutual society I think they are the best kept savings secret in the country.”

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Posted 3 years ago

Hi Gordon, Thank you for sharing your experience and feedback with us! If we can help with anything else, please do not hesitate to get in touch. Thank you for choosing Sheffield Mutual. Best wishes, Sheffield Mutual

Posted 3 years ago

“Hello, I haven’t made any investments in a number of years, so today was a new start for me. Mr Cottenham was very professional and thorough, he checked my understanding of what was meant by the term Mutual to which I said I did and it was the reason I chose Sheffield Mutual. He also asked if I understood the type of product I was enquiring about and asked me if I would like him to explain it!? So I took the opportunity to have it explained professionally. I now feel more empowered, and much more comfortable choosing Sheffield Mutual Many Thanks”

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Posted 3 years ago

Hi Stephen, Thank you for the positive feedback. We will be sure to pass this onto Paul. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 3 years ago

“Great product information and service. Straight through to a local company, no automated robot but an actual person who was very helpful and knowledgeable.”

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Posted 3 years ago

Hi Sarah, Thank you for your review! We're glad to hear you've had a positive experience. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 3 years ago

“Nice to speak to a person these days. Very helpful answering queries and knowlegeable about products offered.”

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Posted 3 years ago

Hi Anthony, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Kind regards, Sheffield Mutual

Posted 3 years ago

“efficient and knowledgeable service”

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Posted 3 years ago

Hi Malcolm, Thank you for your positive review! We are grateful for your feedback. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 3 years ago

“Great customer service”

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Posted 3 years ago

Hi, Thank you for sharing your experience and feedback with us! I’ll be sure to pass on your positive review to the team. Kind regards, Sheffield Mutual

Posted 3 years ago

“Great customer service, thank you!”

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Posted 3 years ago

Hello, Thank you for your review! Please let us know if we can be of any further help. Kind regards, Sheffield Mutual

Posted 3 years ago

“It is always a pleasure to deal with SMS. Everything is explained clearly and staff always helpful. I have always been pleased with SMS and how they have performed. No hesitation in recommending them.”

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Posted 3 years ago

Hi, Thank you for your review! We're glad to hear you've had a positive experience. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 3 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,135 reviews