Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 936 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 936 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Emily helps me with the application and answer all my questions. She is polite, friendly, knowledgeable in her field, listens to my questions and concerns. A treasure staff to SMFS.”

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Posted 3 months ago

“My enquiry and application was straightforward and any questions I had were answered by their friendly staff.”

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Posted 3 months ago

“Emily was incredibly helpful and non pushy when discussing what I might be looking for. Also had a sense of humour which I find always helps. thank you!”

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Posted 3 months ago

“Spoke to Sam Lee, in Business Development, excellent in all aspects, explaining, receiving all questions happily and answering them honestly. Sam was very patient and felt very at ease and comfortable talking to him. Happy and proud to be a member of Sheffield Mutual Friendly Society. Wish I had known earlier. Thank you so much Sam Lee.”

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Posted 3 months ago

“Very helpful and friendly Was lovely speaking to Sam got the savings plan we wanted thanks”

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Posted 3 months ago

“Recommend to me by my financial advisor. Very helpful from the start explained all options clearly and understandable. No call centre or being on hold for ever. Definitely recommend to any friends and family looking to invest.”

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Posted 3 months ago

“Really helpful and good returns”

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Posted 3 months ago

“I spoke to Emily today and she was very knowledgeable and patient and helped me with my issue. Friendly and polite a pleasure to deal with”

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Posted 3 months ago

“I spoke to Sam Lee about a new policy and a lady about an existing policy. Both were extremely friendly, helpful and professional. I was left in no doubt that I will use and recommend Sheffield Mutual in the future.”

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Posted 3 months ago

“The name says it all, "Friendly". Our dealings with Sheffield have, to date been by telephone. (we have yet to master the "online" side, but we'll get there) and everyone we have spoken to has been most helpful and friendly. Our recent dealings have included our internet problems (age related!) and have been dealt with promptly and efficiently, including a personal e.mail from Jenna. We have always been more than happy with their products, which compare very favourably with others on the market. Many thanks to all at Sheffield Mutual.”

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Posted 3 months ago

“Emily was very polite,easy to deal with.courteous manner.”

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Posted 3 months ago

“extremely helpful staff & pleasant to do business with”

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Posted 3 months ago

“Emily was very helpful and sorted my request without any fuss”

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Posted 3 months ago

“Emily and indeed everyone I have spoken to has been polite, knowledgeable, not pushy - just happy to help. A very good customer experience.”

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Posted 3 months ago

“Emily was knowledgeable, civil, patient and extremely helpful. Exceptional service, thank you.”

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Posted 3 months ago

“Spoke to Sam today about investing. He was patient explained what I would need to do to invest again in a way I understood. 10/10 Sam. As with previous dealings with Sheffield Mutual I feel the staff are there to help rather than a sales pitch. I feel confident to deal with Sheffield Mutual again. Oh and the phone was answered promptly which is such a refreshing change!”

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Posted 3 months ago

“I recently contacted Sheffield mutual to take out a new policy and as usual I was assisted by their professional, patient and knowledgeable staff. Always nice to deal with a local business that values it's customers.”

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Posted 3 months ago

“Very straightforward and staff members were very helpful. A very good experience and would recommend.”

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Posted 3 months ago

“I spoke with Sam today .An excellent service ,thorough knowledge of products ,straightforward process and very efficient. I feel very confident being a member of Sheffield Mutual and I have been a member for some years.”

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Posted 3 months ago

“Very impressed with the ease of application. Spoke with staff in head office who were very polite and provided all the answers I needed. A good fixed rate return over a short term. Very impressed”

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Posted 4 months ago

Sheffield Mutual Friendly Society is rated 5.0 based on 936 reviews