Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,134 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,134 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to Rebecca on the phone and she very clearly explained the two different ISAs avaivake and answered my questions to allow me to gain a clear understanding of what both ISAs do”

Helpful Report

Posted 3 months ago

Hi Millie, Thank you for your kind words. We’re glad to hear Rebecca clarified the two ISAs and answered your questions to give you a clear understanding. If there’s anything else you’d like us to assist with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“The second time ive now opened a regular savers account for a grandson, Rebecca the assistant was very helpful and very professional at the same time explaining exactly what I wanted. Thanks again for your service.”

Helpful Report

Posted 3 months ago

Hi Gavin, Thank you for your kind words. We’re glad to hear Rebecca was helpful and professional, and that everything was explained clearly. If there’s anything else you’d like us to assist with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“I am an established client of Sheffield Mutual Friendly Society. I contacted them about a maturity of a tax-eempt savings plan and reinvestment of the funds. All staff were helpful, positive and knowledgeable and the second lady (Megan) who I spoke to to deal with the reinvestment of funds was fully conversant with the relevent products and administration processes. Everything was explained clearly as you would expect from folk in Yorkshire. I have stuck with the Sheffield Mutual Friendly Society as they are very easy to deal with. You are not kept for long on the phone before someone answers your call. Paper work is easy to understand and complete.”

Helpful Report

Posted 3 months ago

Hi Simon, Thank you for your kind words. We’re glad to hear Megan was knowledgeable and that everything was explained clearly, and that you’ve found dealing with us easy and efficient. If there’s anything else you’d like us to assist with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“Thank you so much Tony! You are incredibly knowledgeable and professional. I feel confident in my financial future having Sheffield Mutual Friendly Society as investment provider. Highly recommend!”

Helpful Report

Posted 3 months ago

Hi Jo, Thank you for your kind words. We’re glad to hear you felt Tony was knowledgeable and professional, and that you feel confident with Sheffield Mutual Friendly Society. If there’s anything else you’d like us to assist with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“Very good, helpful and timely communications”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your review. We’re glad to hear you found the communications very good, helpful, and timely. If there’s anything else you’d like us to assist with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“Great for putting away small amounts of monthly savings for my kids, and then forgetting about until they are older. My kids have Junior ISA's and 10yr plans”

Helpful Report

Posted 3 months ago

Hi David, Thank you for your kind words. We’re glad to hear you find it useful for saving for your kids and their plans. If there’s anything else you’d like us to assist with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“The worker Debra was a lovely person on the phone call and sorted and helped me out didn’t take long now waiting. Promotion for Debra!!!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your kind words. We’re glad Debra was a lovely person on the phone and sorted things out quickly. If there’s anything else you’d like us to assist with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“Tony was very friendly and helpful over the phone”

Helpful Report

Posted 3 months ago

Hi there, Thank you for your kind words. We’re glad Tony was friendly and helpful over the phone. If there’s anything else you’d like us to assist with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“The friendly society was very nice a polite and held me in what I need to do”

Helpful Report

Posted 3 months ago

Hi William, Thank you for your kind words. We’re glad to hear you found the team friendly, polite, and helpful with the next steps. If there’s anything else you’d like us to assist with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“Hi, I spoke to Rebecca who was a lovely woman both funny and kind, she walked me through the meaning of each ISA and helped me to understand what they mean. I enjoyed speaking with her and she really helped me. Her colleague Helena has also been a great help through email. Thank you guys 😊”

Helpful Report

Posted 3 months ago

Hi Syeda, Thank you for sharing such lovely feedback. We’re really glad Rebecca was helpful and that Helena could assist you via email as well. If there’s anything else you’d like us to help with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“I found Tony to be very polite, helpful and understanding and extremely patient whilst I arranged a transfer from another bank”

Helpful Report

Posted 3 months ago

Hi Julie, We’re really glad to hear Tony was polite, helpful and understanding during your call. If there’s anything else you’d like us to help with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“Super friendly, knowledgeable and polite chat with Tony on the phone. He was very helpful and helped me get set up quickly.”

Helpful Report

Posted 4 months ago

Hi ECE, Thanks for sharing your kind words about Tony. We’re really glad to hear he was friendly, knowledgeable, and helped you get set up quickly. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Really helpful”

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Posted 4 months ago

Hi Olivia, We’re really glad to hear you found it really helpful. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Very respectful and helpful. Rebecca senior helped me with my isa and she was wonderful.”

Helpful Report

Posted 4 months ago

Hi Ollie, We’re really glad to hear Rebecca Senior was wonderful and that you felt supported with your ISA. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“The customer service advisor was very polite and educated and answered all my questions effectively.”

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Posted 4 months ago

Hi Gary, We’re really glad to hear you found the customer service advisor polite, knowledgeable, and able to answer all your questions. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Fast & friendly”

Helpful Report

Posted 4 months ago

Hi there, We’re really glad to hear you found the service fast and friendly. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“After my initial call, all products I was interested in were clearly and concisely explained in a very helpful and friendly manner. Thanks.”

Helpful Report

Posted 4 months ago

Hi Mrs.KV, We’re really glad to hear the explanations were clear and helpful. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“I talked with Rebecca in relation to my CTF, she was such an amazing help and talked me through everything I need to know. She also helped me set up a sustainable ISA, fast and efficiently. It was amazing to talk to someone so friendly, I am very happy with my choice to reinvest with yourselves.”

Helpful Report

Posted 4 months ago

Hi Eva, We’re really glad Rebecca helped and you found the Sustainable ISA information clear and the application setup was fast and efficient. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Tony was very helpful and explained everything thoroughly.”

Helpful Report

Posted 4 months ago

Hi Zeeshan, We’re really glad to hear Tony was very helpful and explained everything thoroughly. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“ISA Call was very friendly and to the point honestly couldn’t have made it any better. All letter/ emails have been answered and replied to relatively fast”

Helpful Report

Posted 4 months ago

Hi Calum, We’re really glad to hear the call you had was friendly and to the point. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,134 reviews