Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,135 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,135 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always had first class service from the staff at Sheffield Mutual and my latest application was no exception.”

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Posted 2 years ago

Hi Gordon, It’s great to hear that you've had a positive experience, thank you so much for sharing this in your review! If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

“Great customer service. Quick and easy to open a new policy. Megan was very friendly and easy to talk to thankyou”

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Posted 2 years ago

Hi Susan, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Megan to give her the recognition that she deserves. Best wishes, Sheffield Mutual

Posted 2 years ago

“i had a very helpful efficient and cheery discussion with Megan Batty on an investment product. Whilst i have taken out one of these products before it just made the admin and process easy and a nice alternative to "you can do it on line............." as we cant be bothered helping you with our application, so many business models seem to have”

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Posted 2 years ago

Hi M C Hudson, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. We are grateful for your feedback. Best wishes, Sheffield Mutual

Posted 2 years ago

“Very personable member of staff, Bev, who helped me retrieve my fund very efficiently. Phone and email answered quickly. No Long queues.”

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Posted 2 years ago

Hi Emily, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 2 years ago

“Always excellent service. No problem is too much. Lovely company.”

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Posted 2 years ago

Hi Ann, Thank you for taking the time to leave a fantastic review, we really appreciate your feedback. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 2 years ago

“The process was so simple. No hard sell just advice”

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Posted 2 years ago

Hi Stallard Mick, Thank you for sharing your experience and feedback with us. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 2 years ago

“Easy to set up policies over the phone. Friendly and helpful adviser.”

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Posted 2 years ago

Hi, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone! I'll be sure to pass on your thoughts to the team. Thank you for choosing Sheffield Mutual! Best wishes, Sheffield Mutual

Posted 2 years ago

“Great customer service on the phone today. A polite and friendly member of staff helped me out with my enquiry.”

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Posted 2 years ago

Hi, Thank you for the positive feedback. We will be sure to pass this on to the team! Kind regards, Sheffield Mutual

Posted 2 years ago

“Amazing service”

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Posted 2 years ago

Hi Mrs Bailey, Thank you for your review! We're glad to hear you've had a positive experience. We are grateful for your feedback. Best wishes, Sheffield Mutual

Posted 2 years ago

“The customer support team are always friendly, helpful and ensure the service required is delivered effectively. In the technology age, it is refreshing to have a sensible and understanding call to support financial decision-making and ensure safekeeping of family investment and saving funds.”

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Posted 2 years ago

Hi Julian, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 2 years ago

“Got straight through, very helpful, dealt with my request instantly. Highly recommended.”

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Posted 2 years ago

Hi Michael, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us! Please let us know if we can be of any further help. Best wishes, Sheffield Mutual

Posted 2 years ago

“Phone is always answered immediately. Pleasant, helpful, can-do staff. I am always happy when dealing with Sheffield mutual and can confidently recommend them. A breath of fresh air.”

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Posted 2 years ago

Hi Mrs T, Thank you for your review! We're glad to hear you've had a positive experience. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 2 years ago

“I have found SM to be very efficient. All the staff have been very helpful and friendly and I would have no hesitation in recommending SM to my friends.”

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Posted 2 years ago

Hi Elaine, It’s great to hear that you had a positive experience, thank you so much for sharing this in your review. I’ll be sure to pass on your positive review to the team, and if we can be of any further help please don't hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 2 years ago

“This company has exceeding all my expectations . They are very professional , prompt and actually care. Communication is excellent and friendly. They are clear and patient when the process could of been overwhelming they were always at the end of the phone to answer queries and questions. I would highly recommend using them and will use them again in the future. Thankyou”

Helpful Report

Posted 2 years ago

Hi Julia, Thank you for your review - We’re so glad to hear about your good experience with us, and we’re delighted that you would recommend us! Please let us know if we can be of any further help. Best wishes, Sheffield Mutual

Posted 2 years ago

“I have dealt with SM for many years. SM provide a personable service. They give back into the community which is more important than ever.”

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Posted 2 years ago

Hi Chris, Thank you so much for your five-star review. We are delighted to hear that you've had a positive experience with us at Sheffield Mutual. If we can help with anything else, please do not hesitate to get in touch. Best wishes, Sheffield Mutual

Posted 2 years ago

“Lauren was friendly and polite. Demonstrated a great follow up service by remembering my enquiry to change my bank details and calling me as they’d not heard from me.”

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Posted 2 years ago

Hi Neil, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Please let us know if we can be of any further help! Kind regards, Sheffield Mutual

Posted 2 years ago

“Megan offered me great advice for the savings plans in which they offer. She explained the policies to me in a clear yet simple way and was very happy to explain and answer any questions.”

Helpful Report

Posted 2 years ago

Hi Star, Thank you for your fantastic review! At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Megan to give her the recognition that she deserves. Kind regards, Sheffield Mutual

Posted 2 years ago

“Communication was exceptional, and member services have been extremely helpful.”

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Posted 2 years ago

Hi Sonia, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. I’ll be sure to pass on your positive review to the team! Best wishes, Sheffield Mutual

Posted 2 years ago

“I have been a customers for almost 10 years. The service is always excelleny. 5*”

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Posted 2 years ago

Hi, Thank you for sharing your experience and feedback with us. I’ll be sure to pass on your positive review to the team! Kind regards, Sheffield Mutual

Posted 2 years ago

“Just how simple was that? No sales nonsense just advice and answers to questions I was then free to make my own mind up with documents being sent.”

Helpful Report

Posted 2 years ago

Hi Stallard, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Sheffield Mutual

Posted 2 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,135 reviews