Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.96

5.0 Rating 1,088 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,088 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very friendly and the staff could explain the answers very professionally and clearly towards the questions i asked”

Helpful Report

Posted 4 months ago

Hi there, We’re really glad to hear our staff explained the answers clearly and professionally. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“amazing service”

Helpful Report

Posted 4 months ago

Hi there, We’re really glad to hear you had amazing service. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“The guy I spoke delivered the best customer service ever. He actually spoke clearly and was just overall good at answers my questions, even the ones o hadn’t even asked him yet”

Helpful Report

Posted 4 months ago

Hi there, We’re really glad to hear you received excellent customer service and that the agent spoke clearly and answered your questions. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Great people easy to work with highly recommended 👌”

Helpful Report

Posted 5 months ago

Hi there, We’re really glad to hear you found our team great to work with and that you highly recommend us! If you ever need anything or have questions, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Had multiple enquiries all answered with clarity. Emily helped make an isa with patience, and was willing to call back at a convenient time when I had an upcoming event during our first call.”

Helpful Report

Posted 5 months ago

Hi Chris, We’re really glad to hear your enquiries were answered clearly and that Emily was patient and accommodating, even calling back at a convenient time for you! If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Amazing customer service and all letters delivered well and on time”

Helpful Report

Posted 5 months ago

Hi there, We’re really glad to hear you an amazing experience with us and timely delivery of all those letters! If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“I phoned regarding cancelling and setting up new accounts. It couldn't have been easier. Everyone I spoke to on the phone were all extremely kind and helpful. Would recommend to anyone.”

Helpful Report

Posted 5 months ago

Hi Kevin, We’re really glad to hear you found the process easy and our team kind and helpful. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Call at they offices without a appointment they were very helpful with the investment we wanted to make .we were given choices for us to decide easy explain to us by member of staff Megan who was very knowledgeable Many thanks Ann / Chris.”

Helpful Report

Posted 5 months ago

Hi Ann / Chris, We’re really glad to hear you found the team helpful and Megan’s guidance clear. If you need any further assistance with your investment, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Easy to set up a new policy for my grandson. Telephoned for information which was dealt with quickly and efficiently”

Helpful Report

Posted 5 months ago

Hi Jane, We’re really glad to hear you found it easy to set up and that the information was dealt with quickly and efficiently. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Emily was very friendly and helpful she made it easy to set up an isa thankyou”

Helpful Report

Posted 5 months ago

Hi Nicola, We’re really glad to hear Emily was helpful and made it an easy experience for you. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“All very well handled.”

Helpful Report

Posted 5 months ago

Hi there, We’re really glad to hear everything was handled with care for you. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Excellent service, professional team and very quick response.Highly recommend.”

Helpful Report

Posted 5 months ago

Hi there, We’re really glad to hear you found our service excellent, the team professional, and the response time quick! If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Sam is brilliant explains everything in English not jargon & makes the process of investing very simple.Highly recommended”

Helpful Report

Posted 5 months ago

Hi John, We’re really glad Sam explained everything clearly and made the process simple. If you have any more questions, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Sam was friendly, knowledgeable, not pushy, informative and made me feel valued. A really great experience with great customer service. Thank you.”

Helpful Report

Posted 6 months ago

Hi there, We’re really glad to hear you had a great experience with Sam and our service. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Called at head office Tankersley without appointment but that didn't matter .Megan welcome me and and asked what type of investment I was interested in .she told me different types which would suit me .she was very helpful and very knowledgeable with the transactions we did together a very enjoyable experience .thank you very much to you and your team Megan ..”

Helpful Report

Posted 6 months ago

Hi Ann, Thank you for taking the time to share your experience. We’re delighted Megan made you feel welcomed and helped you with your investment choices. If you’d like any further information or support, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Sam Lee was great and very helpful made the whole job easy”

Helpful Report

Posted 6 months ago

Hi Duncan, We’re really glad to hear Sam Lee was great and made the process easy. If you need anything else, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“I had a really great experience speaking with Sam from Sheffield Mutual. He was very easy to talk to, explained everything clearly, and made the whole process simple to understand. Sam took the time to go through all my options and never made me feel pressured. He made me feel comfortable and confident enough to make my own decision about investing my matured Child Trust Fund with Sheffield Mutual to potentially grow it. Very friendly, professional, and knowledgeable. I really appreciated how straightforward and honest the advice was. I would definitely recommend Sam to anyone looking for clear and helpful guidance.”

Helpful Report

Posted 6 months ago

Hi there, We’re really glad to hear you had a great experience with Sam and felt supported and informed throughout the process. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“I had a very helpful conversation with Sam today. He went through everything with me to enable me to open a new cash ISA. Sheffield Mutual staff are brilliant. Well informed, kind and helpful. Other companies could learn from their customer support. Thank you”

Helpful Report

Posted 6 months ago

Hi Geraldine, We’re delighted to hear Sam could help you with opening your new cash ISA and that you found our team brilliant, well informed, kind, and helpful. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Having been recommended to Sheffield Mutual i called them this morning. Emily was extremely helpful and very efficient in both explaining my options to invest and answering my questions. The process of application on the investment ISA was very easy and again any questions or concerns i had were resolved by Emily. I would recommend anyone to contact and consider investing with Sheffield Mutual Friendly Society.”

Helpful Report

Posted 6 months ago

Hi Andrew, We’re really glad to hear Emily was extremely helpful and efficient in explaining your options and answering your questions. It’s great that the investment ISA application process was easy and that any concerns were resolved. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Spoke with Sam today with enquiries about opening an investment ISA once my Child Trust Fund is finished and the customer service was the best I've ever received. Proper nice man, helped with every single question and with setting up everything up, couldn't have asked for better customer service. Thanks Sam you're the best.”

Helpful Report

Posted 6 months ago

Hi Michal, Thank you for your kind words. We’re really glad Sam could help with your investment ISA and that you felt the service was outstanding. If you have any more questions or need further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,088 reviews