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Sheffield Mutual Friendly Society Reviews

5.0 Rating 971 Reviews
99 %
of reviewers recommend Sheffield Mutual Friendly Society
5.0
Based on 971 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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Anonymous
Anonymous  // 01/01/2019
Did a 'friend referral' and Emily was very helpful dealing with the 'referral' and made the whole process opening an account simple and straightforward. Lovely happy attitude too! I have been with them for sometime so had no hesitation recommending them via the 'friend referral' scheme.
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Posted 4 months ago
Excellent help with all questions and very easy to talk to thanks for all the help I
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Posted 4 months ago
Lucy was instantly able to solve my problem that has been causing me much anxiety. She talked me through security and was able to change my email address and the send me an email that confirmed the alteration. Thank you Lucy
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Posted 4 months ago
Thank you for all the help in opening the investments I needed. I've worked with Sheffield Mutual for over 18 years and I have always been happy with the service I've received. In this case thank you Sam.
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Posted 4 months ago
Very friendly over the phone, spoke to Sam who talked me through all my options thoroughly.
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Posted 4 months ago
Emily was very helpful and answered all my varied questions
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Posted 4 months ago
Good response from Sam and he helped me to make the right decisions
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Posted 4 months ago
Sam was really lovely and talked me through all the steps and options. Very friendly as well :)
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Posted 4 months ago
Very happy because I opened a bond with them 4 years ago so know my money us safe and no shareholders members only so like that part of any contract
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Posted 4 months ago
Helpful and friendly, thanks
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Posted 4 months ago
Absolutely no pressure on making decisions and very forthcoming with information
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Posted 4 months ago
Sam was immensely helpful and dealt with my financial adjustments and questions readily and quickly.
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Posted 4 months ago
I have been with this company for many many years, and was happy to introduce our grandaughter to open a junior ISA for our great grandson. Its a company to be highly trusted.
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Posted 4 months ago
Absolutley fantastic service, very informative and clear! Thank you!
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Posted 4 months ago
Prompt and professional response to a request plus an unexpected offer to take information immediately over the phone. Excellent service.
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Posted 4 months ago
Emily helps me with the application and answer all my questions. She is polite, friendly, knowledgeable in her field, listens to my questions and concerns. A treasure staff to SMFS.
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Posted 4 months ago
My enquiry and application was straightforward and any questions I had were answered by their friendly staff.
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Posted 4 months ago
Emily was incredibly helpful and non pushy when discussing what I might be looking for. Also had a sense of humour which I find always helps. thank you!
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Posted 4 months ago
Spoke to Sam Lee, in Business Development, excellent in all aspects, explaining, receiving all questions happily and answering them honestly. Sam was very patient and felt very at ease and comfortable talking to him. Happy and proud to be a member of Sheffield Mutual Friendly Society. Wish I had known earlier. Thank you so much Sam Lee.
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Posted 4 months ago
Very helpful and friendly Was lovely speaking to Sam got the savings plan we wanted thanks
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Posted 4 months ago
Sheffield Mutual Friendly Society is rated 5.0 based on 971 reviews