Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,058 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Friendly and Very Efficient as always”

Helpful Report

Posted 4 months ago

Hi Martyn, Thank you for your kind words. We’re glad to hear you found us very friendly and efficient as always. If there’s anything else we can do for you, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Sam Lee was lovely on the phone and was willing to offer as much information as possible. He made me feel comfortable and was very kind. Regarding banking, I think that Sheffield Mutual is a very fair society to join.”

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Posted 4 months ago

Hi Florence, Thank you so much for your kind words. We’re glad Sam could help and that you found the information useful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Super friendly and efficient customer service based in Yorkshire!”

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Posted 5 months ago

Hi Paul, Thank you so much for your kind words. We’re glad you found our customer service super friendly and efficient. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Good old fashioned personal service over the telephone.”

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Posted 5 months ago

Hi Chris, Thank you for your wonderful 5-star review. If there’s anything else we can help with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Nice and easy always room to improve 👍”

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Posted 5 months ago

Hi Jill, Thank you for your kind review. We’re glad it’s easy to use, and we’ll keep working to improve further. If you have any suggestions, please share. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“I met 1 of the staff who told me all about Sheffield Mutual. I had time to think about them & decided to join. I called in to the office as I prefer to do things face to face. It was easy & everything went fine. 👍”

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Posted 5 months ago

Hi there, Thank you for sharing your experience. We’re glad you had a positive face-to-face visit and that you decided to join. If there’s anything else you’d like to know or discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“As always all staff at Sheffield Mutual are friendly and helpful. I've invested with the Society for over twenty years and feel safe in the knowledge that they look after my money with a good return each year. Thank you Sheffield Mutual.”

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Posted 5 months ago

Hi there, Thank you for your wonderful 5-star review. We’re delighted to hear you’ve trusted us for over twenty years and feel safe with how we look after your money. Your continued support means a lot to us. If there’s anything else you’d like to discuss or any way we can assist further, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Just spoke with Sam Lee who remembered me from our previous phone calls. That alone shows what great customer service you get with Sheffield Mutual. He sorted out opening the product I wanted over the phone making it a totally seamless for me. Once again 5 star service from Sam. Thank you.”

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Posted 5 months ago

Hi Anthony, Thank you for your kind words and for taking the time to share your experience. We’re delighted Sam remembered you and that opening the product over the phone was seamless. I’ll pass your thanks to Sam and the team. If there’s anything else you’d like to discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Megan was very efficient and friendly and she made everything very easy for me to understand. Polite and professional was 5 star”

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Posted 5 months ago

“Emily was very efficient and knowledgeable. A great friendly society to deal with.”

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Posted 5 months ago

“Just had a maturity payment for a 10 year Tax Exempt Savings Plan and taking into account the guarantees this plan offered I was very satisfied with the maturity value. I have now taken out a new plan with the assistance of Sam at Sheffield Mutual. Customer service is second to none at the member owned Sheffield Mutual.”

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Posted 5 months ago

Hi there, Thank you for your kind words. We’re delighted to hear you’re satisfied with the maturity payment and the new plan, and we’ll be sure to pass your compliments about Sam on to the team. If there’s anything else you’d like to discuss or any way we can assist further, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 4 months ago

“Lovely lady and very helpful thank you”

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Posted 6 months ago

“Being able to speak easily to someone at Sheffield Mutual is a big plus for me.”

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Posted 6 months ago

“sam was extremely helpful and efficient. a real breath of fresh air to speak to.”

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Posted 6 months ago

“Sam was very friendly and knowledgeable, great society to be part of”

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Posted 6 months ago

“I have had various savings and trust accounts with Sheffield Mutual for a number of years, the customer service is outstanding and easy to deal with, with good returns on investments”

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Posted 6 months ago

“The returns on fixed term bond is good and can have it in joint names.”

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Posted 6 months ago

“Professional and friendly staff explained everything in language you can understand.”

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Posted 6 months ago

“Spoke to a helpful lady, explained my query and she put me straight through to Megan Batty. I wanted to take another Regular Saving Plan with Sheffield Mutual and Megan was able to explain everything to me and made it a quick and easy process. Highly recommended and very helpful, quick and efficient.”

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Posted 6 months ago

“Lucy who I spoke with was very helpful and courteous”

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Posted 6 months ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,058 reviews