Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,072 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,072 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a really great experience speaking with Sam from Sheffield Mutual. He was very easy to talk to, explained everything clearly, and made the whole process simple to understand. Sam took the time to go through all my options and never made me feel pressured. He made me feel comfortable and confident enough to make my own decision about investing my matured Child Trust Fund with Sheffield Mutual to potentially grow it. Very friendly, professional, and knowledgeable. I really appreciated how straightforward and honest the advice was. I would definitely recommend Sam to anyone looking for clear and helpful guidance.”

Helpful Report

Posted 5 months ago

Hi there, We’re really glad to hear you had a great experience with Sam and felt supported and informed throughout the process. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“I had a very helpful conversation with Sam today. He went through everything with me to enable me to open a new cash ISA. Sheffield Mutual staff are brilliant. Well informed, kind and helpful. Other companies could learn from their customer support. Thank you”

Helpful Report

Posted 5 months ago

Hi Geraldine, We’re delighted to hear Sam could help you with opening your new cash ISA and that you found our team brilliant, well informed, kind, and helpful. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Having been recommended to Sheffield Mutual i called them this morning. Emily was extremely helpful and very efficient in both explaining my options to invest and answering my questions. The process of application on the investment ISA was very easy and again any questions or concerns i had were resolved by Emily. I would recommend anyone to contact and consider investing with Sheffield Mutual Friendly Society.”

Helpful Report

Posted 5 months ago

Hi Andrew, We’re really glad to hear Emily was extremely helpful and efficient in explaining your options and answering your questions. It’s great that the investment ISA application process was easy and that any concerns were resolved. If you have any further questions or need more help, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Spoke with Sam today with enquiries about opening an investment ISA once my Child Trust Fund is finished and the customer service was the best I've ever received. Proper nice man, helped with every single question and with setting up everything up, couldn't have asked for better customer service. Thanks Sam you're the best.”

Helpful Report

Posted 5 months ago

Hi Michal, Thank you for your kind words. We’re really glad Sam could help with your investment ISA and that you felt the service was outstanding. If you have any more questions or need further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“I currently have a policy with Sheffield Mutual and I spoke with Sam today to enquire about opening another. Sam talked me through what was available, checked I had all the information needed, and explained how the policy could be opened. He represented Sheffield Mutual by being extremely respectful, friendly and knowledgeable and a it was pleasure to speak with him. The company has always offered excellent customer service and happy to help with questions and queries.”

Helpful Report

Posted 5 months ago

Hi Sandra, Thank you for your kind words. We’re really glad Sam could help you explore opening another policy and that you found the information clear and the service to be excellent. If there’s anything else you’d like to discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“Emily was very helpful, patient and friendly.. Explained my options and was able to set up there and then.. Thanks Andrew”

Helpful Report

Posted 5 months ago

Hi Andrew, Thank you for your kind words. We’re really glad Emily could help and that you were able to get everything set up smoothly. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Emily was super helpful, nice to deal with a local and friendly co. I have invested with Sheffield mutual for my kids uni funds, I have no regrets.”

Helpful Report

Posted 5 months ago

Hi John, We’re really glad to hear Emily was super helpful and that dealing with a local, friendly team left you with no regrets regarding your kids’ uni funds. If you need any further assistance, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 2 months ago

“Grandparents investment for grandchildren to mature at 18 age only mutual society would suffice”

Helpful Report

Posted 5 months ago

Hi John, Thank you for your kind words. If you have any questions, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 3 months ago

“Emily helped me to move an old Child Trust Fund over to a much better product. She was super helpful and I was really impressed with how straightforward it was to set up a new account.”

Helpful Report

Posted 5 months ago

Hi Victoria, Thank you for your kind words. We’re really glad Emily could help with the transfer and that you found the process straightforward. If there’s anything else you’d like to discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“I spoke to Sam he had the problem of me not being ready, so called back at a better time. All sorted, time well tell if it works as we all want. I have also have good history with dealings with Sheffield Mutual. This review will not get more getting the great accounts that Sheffield Mutual has and to get good returns this great Friendly Society has on. This will them to help more gain.”

Helpful Report

Posted 5 months ago

Hi Ken, Thank you for your kind feedback. We’re glad Sam could accommodate your schedule and sort things out. If there’s anything else you’d like to discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“The agent I spoke with, Sam, was lovely and personable. I was walked through my options and given a clear view on what was best for me.”

Helpful Report

Posted 5 months ago

Hi Rebecca, Thank you for your lovely feedback. We’re delighted Sam could walk you through your options and provide a clear view on what’s best for you. If there’s anything else you’d like to discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“I have been a customer of Sheffield Mutual for many years. I am very happy with all aspects of the business. The service given to customers is second to none. I have confidence in the products, which have given good returns Today I was talking to Sam Lee who had a very good knowledge of the business. I am a very satisfied customer.”

Helpful Report

Posted 5 months ago

Hi Anne, Thank you for your kind words and for being with us for so many years. We’re delighted to hear you’re happy with the service and confident in our products. I’ll be sure to pass your compliments about Sam Lee on to the team. If there’s anything else you’d like to know or discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“Good clear information and all questions answered , no hesitation.”

Helpful Report

Posted 5 months ago

Hi Simon, Thank you for your feedback. We’re glad the information was clear and all questions were answered. If there’s anything else you’d like to know, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“Sam was great, very informative and helpful, thank you!”

Helpful Report

Posted 5 months ago

Hi Eva, Thank you so much for your kind words. We’re glad Sam could help and that you found the information useful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“Very Friendly and Very Efficient as always”

Helpful Report

Posted 5 months ago

Hi Martyn, Thank you for your kind words. We’re glad to hear you found us very friendly and efficient as always. If there’s anything else we can do for you, please let us know. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“Sam Lee was lovely on the phone and was willing to offer as much information as possible. He made me feel comfortable and was very kind. Regarding banking, I think that Sheffield Mutual is a very fair society to join.”

Helpful Report

Posted 5 months ago

Hi Florence, Thank you so much for your kind words. We’re glad Sam could help and that you found the information useful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“Super friendly and efficient customer service based in Yorkshire!”

Helpful Report

Posted 5 months ago

Hi Paul, Thank you so much for your kind words. We’re glad you found our customer service super friendly and efficient. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“Good old fashioned personal service over the telephone.”

Helpful Report

Posted 6 months ago

Hi Chris, Thank you for your wonderful 5-star review. If there’s anything else we can help with, please don’t hesitate to reach out. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“Nice and easy always room to improve 👍”

Helpful Report

Posted 6 months ago

Hi Jill, Thank you for your kind review. We’re glad it’s easy to use, and we’ll keep working to improve further. If you have any suggestions, please share. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

“I met 1 of the staff who told me all about Sheffield Mutual. I had time to think about them & decided to join. I called in to the office as I prefer to do things face to face. It was easy & everything went fine. 👍”

Helpful Report

Posted 6 months ago

Hi there, Thank you for sharing your experience. We’re glad you had a positive face-to-face visit and that you decided to join. If there’s anything else you’d like to know or discuss, please don’t hesitate to get in touch. Kind regards, Team Sheffield Mutual Friendly Society

Posted 5 months ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,072 reviews