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Sheds.co.uk Reviews

4.3 Rating 18,173 Reviews
82 %
of reviewers recommend Sheds.co.uk
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About Sheds.co.uk:

We are one of the leading online outdoor garden building retailers with a clear aim of making purchasing garden buildings as easy as possible.

The name says it all. At Sheds.co.uk we strive to offer you the best quality products from reputable suppliers at the lowest possible prices. We work closely with our suppliers to ensure our customers receive the best products available on the internet.

We offer FREE UK Delivery on all our products, the largest range of garden buildings online, expert advice, flexible finance options, dedicated UK customer support and after sales care, secure online payments, and much more.

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Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous
Anonymous  // 01/01/2019
We contacted your customer help desk with a querie about the garden furniture we intended to buy. Your customer representative said he would phone back with the answer to our querie. That never happened. We decided to order anyway and in the meantime the price of the items we wanted to buy had gone up by £30. So not very happy but could not find an alternative supplier.
Helpful Report
Posted 4 years ago
Hi I’v had a lot of issues trying to purchase my summer house I first called on the 25th and spoke to a gentleman he took my number and someone was going to call me back, no one did. I then called again on the 31st on three occasions but no answer I then spoke to Jenny who was very helpful, she told me to book on line which I tried to do on the credit system that was a failure as l clicked on the interest free 12 months but nothing happened and I kept going round in circles!!!! Eventually I spoke to James Letterese who was very helpful and we managed to sort out my order. I understand you must be very busy but to honest the whole procedure was a trial thank you Gareth Morgan
Helpful Report
Posted 4 years ago
Was quite disappointed the summer house I bought I called to buy and said I just have to go back to see if can afford it.. Next day price hiked up £150 , asked if they could stick to original price. Completely rude customer service said a flat no. Without a care of sale during sale or after. Advertised as free delivery , then when get through the process it adds another £65 . I certainly hope the product is better that the sales and customer service.
Helpful Report
Posted 4 years ago
Couldn’t find out a delivery date before placing the order and couldn’t find out whether delivered ready assembled. Have emailed with these questions but no response yet.
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Posted 4 years ago
Not very impressed. The delivery was left in the front garden without even a knock at the door. The quality of the shed was much lower than expected. The doors were so uneven we had to get a saw to the top of both so there were gaps between the door & the frame and the side panels that the doors butt up to are also uneven meaning there are large gaps at points soI have had to pin strips inside to stop too much water getting in when it rains. Definitely not the quality I was expecting for the price.
Helpful Report
Posted 4 years ago
Downloaded info. very comprehensive - but what is the point when you quote up to 10 weeks for delivery ! Disgusting service .
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Posted 4 years ago
Purcahsed the Adley 6' x 8' Pressure Treated Double Door Shiplap Apex Shed on line. Order process great, delivery service great. Quality of shed POOR. The Perspex Window is barely thicker than a piece of paper that will need replaced. The shed itself is already leaking (after 4 days) as the finish is terrible (slats not all same length allowing large gaps for water to get in) I have emailed Sheds.co.uk direct along with images and am awaiting there feedback.
Helpful Report
Posted 4 years ago
Hi, Thank you for your review. We are sorry to read of your concerns. I can see we have emailed you back with the correct resolution moving forward.
Posted 4 years ago
Delivery worked well and on the whole the shed is ok for the money. BUT The timber base timbers were all different lengths so I had to cut them to the correct size, and the ridge bar to support the roof was broken so i had to buy a replacement (Sunday afternoon, shed 3/4 built, not going to wait a week for them to send out a replacement). I contacted their customer services who offered to refund the price I paid for replacement ridge bar (a few quid) but did not apologise for the inconvenience faced. Pretty poor really!
Helpful Report
Posted 4 years ago
Hi James, We are sorry to hear of the issues you have experienced with your order. I can see the Manufacturer did apologise and did say they would refund you the cost for the part you brought yourself.
Posted 4 years ago
The company itself seems very good, The shed I ordered, 10x8 dutch barn is very good in the looks but the construction of the panels is not very good. The screw package is not adequate as the length of the screws are too short and the thickness of the screws are too thin and do not bight into the wood to make a good fixing. I had to use my own screws. I also had to cut the width of the doors down to make them fit the opening of the shed.
Helpful Report
Posted 4 years ago
Hi Colin, Thank you for your review and letting us know about this. We cannot see you have contacted us prior to leaving a review. We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.
Posted 4 years ago
I received half of the Apex kit and Half of the Pent kit. It's now been 3 months and I'm still waiting for the felt. No offers of compensation for all the inconvenience and the fact I've been without a shed through the winter. Woodlands the supplier seem unable to follow the load sheet.
Helpful Report
Posted 4 years ago
Hi Daniel, Thank you for your review. We are looking into this issue and hope to resolve it promptly and accurately for you. Thank you for your patience.
Posted 4 years ago
Very poor quality timber - looks like it was sawn with a bread knife! Nails sticking out ready to cut fingers. I think it will need a bit of reinforcing.
Helpful Report
Posted 4 years ago
Hi Stephen, We cannot see you have contacted us prior to leaving a review. Your review is very concerning to us and we would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.
Posted 4 years ago
We bought a bike shed and a shiplap shed. Poor build quality, had to make adjustments to the doors to make them fit. Some parts arrived soaked through and with mould growing on them. Poor customer service who kept referring us on to different companies and therefore no resolution of the problem was made. 6 months on, shed is fully painted (from day 1) and positioned correctly as instructed but lots of water seeping through between the shiplap when the weather is very bad. Wouldn't recommend or buy again unfortunately.
Helpful Report
Posted 4 years ago
Hi, Unfortunately, we cannot locate your order by your email address alone, we would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.
Posted 4 years ago
Having purchased the shed from their website, I had to chase them on two occasions regarding when it would be installed. They missed the first date, but installed it later - but only had the material to do half of the roof. To their credit, they sent the remaining roofing felt to my house in double-quick time, but that was nearly six months ago. Roof is now water-logged, and they've now gone radio silent when I try and find out when they're going to finish the job. I'm going to have to pay a third party to install the remaining felt, so I can't recommend them at all.
Helpful Report
Posted 4 years ago
Hi David, Thank you for letting us know about this. We are looking into this issue and hope to resolve it promptly and accurately for you. Thank you for your patience.
Posted 4 years ago
Its all rotting and mould in side only had it 3 months
Helpful Report
Posted 4 years ago
Hi Gemma, We are looking into this issue and hope to resolve it promptly for you. Thank you for your patience.
Posted 4 years ago
Bits didn't fit together properly. had to plane one of the doors to fit. it was a bit of a nightmare. Suppose you get what you pay for.
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Posted 4 years ago
Hi, Thank you for your comments, all comments are greatly appreciated.
Posted 4 years ago
Customer service prior to, and during delivery was great. Even contacting me to see if I wanted my shed delivering earlier.
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Posted 4 years ago
Hi Stuart, Thank you for your positive comments.
Posted 4 years ago
We purchased a walk round Victorian style greenhouse and we were very disappointed with the quality of the wood used. A lot seemed to be ‘gash’ wood ie holes where the knots had fallen out, not planed etc if I had been making it myself I would have rejected a good percentage of the wood and used as firewood! However, I gave it two coats of Coloured paint and from a distance I am very pleased with the design. The delivery man was excellent.
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Posted 4 years ago
Hi, Thank you for your review. All comments are greatly appreciated.
Posted 4 years ago
I haven't assembled the shed yet because I had to strengthen the flimsy floor with additional battens. If the rest is like this I will have to replace it quite soon. Its not what I expected and probably my fault for buying a cheap shed. All the same, it should be fit for purpose which I believe the floor is not. Also I was told I would get a 2 hour delivery slot and be contacted half an hour beforehand. In reality, the guy rang my doorbell at 6.30am, waking me up. At 6.32am I received a text saying my delivery slot was 5.35am to 7.35am. Thats a daft way of carrying on and I'm not happy with the product or the service.
Helpful Report
Posted 4 years ago
Hi, We would appreciate it if you would contact our Customer Service Department at help@sixty.co.uk.
Posted 4 years ago
Ordered small Adley log store. Instructions were not clear enough. Also was supposed to be smooth planed timber, but as the saying goes it was 'rough as a badgers backside'. Cost much more to use spirit based stain/preservative than should have as a result, in order to adhere to warranty conditions. Overall opinion average. Doubt will buy from sheds.co.uk again.
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Posted 4 years ago
Absolute horrible customer service, misleading website (it's not available now if takes 4 weeks to deliver) and workmanship on the shed isn't that great
Helpful Report
Posted 4 years ago
Sheds.co.uk is rated 4.3 based on 18,173 reviews