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Sheds.co.uk Reviews

4.3 Rating 18,173 Reviews
82 %
of reviewers recommend Sheds.co.uk
Read Sheds.co.uk Reviews

About Sheds.co.uk:

We are one of the leading online outdoor garden building retailers with a clear aim of making purchasing garden buildings as easy as possible.

The name says it all. At Sheds.co.uk we strive to offer you the best quality products from reputable suppliers at the lowest possible prices. We work closely with our suppliers to ensure our customers receive the best products available on the internet.

We offer FREE UK Delivery on all our products, the largest range of garden buildings online, expert advice, flexible finance options, dedicated UK customer support and after sales care, secure online payments, and much more.

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Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous
Anonymous  // 01/01/2019
Ordered a 12' x 6' shed which duly arrived. However it had the wrong set of instructions which led to some confusion as to the parts that should be included etc etc. The subsequent phone calls and email exchanges were not very enlightening. It is clear that this company, or at least the operatives I spoke to, know nothing about the products they are sell and in fact are a third party between the manufacturer and the customer. The experience was not one I would repeat were I to be in the market for another shed or similar outbuilding. I would definitely look elsewhere.
Helpful Report
Posted 4 years ago
Hi Andrew, Apologies for this and any inconvenience it may have caused you, after looking into this matter further I can see you were in communication with one of our customer service agents and they provided you with the correct instructions. There doesn't seem to be any issues with the information they have given you. It's also been no secret that we are a 3rd party retailer, we are very proud of our relationships with our suppliers. We work closely with them to ensure our customers receive the best products available on the internet.
Posted 4 years ago
Disappointing. You order a shed because you’re told it is in stock with fast delivery / availability. You are offered the chance to select a delivery date but don’t know what that date is until it is bought and paid for. Once you have completed the purchase you’re told delivery is in 5 weeks. You try and cancel and have to jump through a million hoops. I’ll buy elsewhere.
Helpful Report
Posted 4 years ago
Thank you for your review in regards to your order with us. We take all feedback very seriously, good or bad. I can see that there is an open email chain on our system for your order enquiry and hope to resolve this for you soon. We thank you for your patience.
Posted 4 years ago
awaiting support from customer service..proving not helpful currently.
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Posted 4 years ago
Ordering and delivery process were spot on. The £400 shed is shocking. I know its not the most expensive shed out there and you get what you pay for but you'd still hope it would be ok for £400 ? Ive had it a little over a year now and the ridge is noticeably sinking, the doors don't close properly at all, they've twisted so much that the rain comes in at the bottom where there's no way of pulling the warping back. The latch no longer lines up, on the hinge side of the door there's always been a gap which allows water in, knots have fallen out leaving gaps and the windows were rubbish cheap thin plastic from the start. We're giving it away in a couple of weeks and building a new one. The shed has been sitting on a 200mm solid concrete base and the doors only see evening sun. If this is the standard of their sheds / timber i wouldn't recommend to anyone. To be fair though i haven't contacted sheds.co.uk as i don't want a replacement and i think a refund after a year is unlikely
Helpful Report
Posted 4 years ago
Hi Jim, We are very sorry to read this. We have looked at your notes and can see that you haven't contacted us before publishing this review. We would expect a customer to give us the opportunity to understand why this has happened, so we can forward a solution or remedy.
Posted 4 years ago
Shed is poor quality manufacture, customer service is appalling, pictures speak a thousand words go to https://youtu.be/GUAb6F3F7-0 and see for yourself - don't waste your money here
Helpful Report
Posted 4 years ago
Put order ok , they got in touch said July shed would be delivered, I then rang them to get an update only to be told it would not be delivered until November ? Got in touch with Sixty Store where i originally placed my order and they could not have been more helpful , refund with in a few weeks.
Helpful Report
Posted 4 years ago
Thank you for your comments, Sorry we could not assist you further at this time!
Posted 4 years ago
The doors don't align and the "overlap" on the doors looks like it was assembled by a child. There was no attention to detail. Some of the timber was splitting and looked rough cut. The basic lock you get is pathetic.
Helpful Report
Posted 4 years ago
Hi, We are very sorry to read that you are not impressed. We have looked at your notes and can see that you haven't contacted us before publishing this review. We would expect a customer to give us the opportunity to understand why this has happened, so we can forward a solution or remedy.
Posted 4 years ago
I bought a 6'x8' Hartwood overlap shed from Sheds.co.uk, I have written and complained regarding the quality of the manufacture of the shed. I received 3 emails from the same email address asking broadly the same questions, I sent photos and recieved a "not interested email" from their Business Operations Manager which I have added here "After reviewing the images that you have sent in we are unable to help any further. The Product has been built well and there are no issues with the product. Please see our Terms and Conditions regarding returns and change of mind. My apologise if this is not the out come you were hoping for.". The shed is poor quality, the structural frame is flimsy and the components are not square, there is no adjustment on the door hinges and the lap panels caused to door to be off square and nothing can be done, the door slam post is shaped like a banana and the panels are warped. The door is warped, See the photos and beware!!!
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Posted 4 years ago
Shed damaged by packing during transport, parts missing which I have still not received including lock & key, husband a joiner so have had to replace missing parts at my own expense and strip roof to make fit as roof measurements incorrect, wouldn’t recommend this contact.
Helpful Report
Posted 4 years ago
Hi Tracey, We always aim to deliver a great experience. We are gutted when we miss the mark. I can see your order is currently being looked into further with the Manufacturer. Please accept my sincerest apologies for any inconvenience this may have caused you.
Posted 4 years ago
I'm still waiting for my order It hasnt been delivered yet. I have been trying to get in touch with after sales help line and got no answer want to find out when it is getting delivered
Helpful Report
Posted 4 years ago
Thank you for your comments. We can confirm the product you have ordered is currently on a lead time of 5-8 Weeks, all lead times are displayed on our website at purchase. The manufacturer will contact you directly in regards to your delivery date. If you require any further information regarding this please send your enquiry to help@sixty.co.uk and we would be happy to assist you further.
Posted 4 years ago
Ordered a shed for me and it arrived in advertised timeframe. Ordered a birthday gift for my father on 14 May with advertised delivery time of 14-28 days. The second order has not been dispatched/received and no response whatsoever has been received by using the email helpline and calling was pointless as the call was never answered. Accepted there will be issues in these uncertain times but that shouldn't prevent an email reply and they have had payment since May.
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Posted 4 years ago
Shed lovely, workman who delivered and put up lovely, customer service shocking, I could tell you more, won't recommend this company
Helpful Report
Posted 4 years ago
Hi Joy, Thank you for taking the time to leave your feedback regarding your recent purchase from us. If you have found our service to be unsatisfactory, we sincerely apologise as there was no intentions to cause upset, as we take all our customer service very seriously.
Posted 4 years ago
Ordering very easy so 5 stars for that but getting a delivery date is impossible I wanted the item asap but after paying was told after having to email them it would be at least 28 days if I’d known that I would have ordered somewhere else so not happy with that at all so no stars for that and won’t order from them again if I want something urgent.
Helpful Report
Posted 4 years ago
Hi Jean, Thank you for your comments. I can confirm all Lead times for products are displayed on the website before purchase. There have been delays to delivery times due to the current pandemic. Sorry, we could not meet your expectations at this time.
Posted 4 years ago
Not the best quality and the assembly is tricky, not helped by some of the parts not being pre-cut to the right sizes.
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Posted 4 years ago
When ordering the shed was expecting a delivery time to come up....maybe I missed this. Had to phone and very helpful lady said 5-7 weeks. Would I have ordered had I known this? Did actually get delivered after about 4 weeks...I think? I ordered a plastic garden store and the back is 3 pieces of card! I have emailed Sheds.co.uk ....they probably don't realise this
Helpful Report
Posted 4 years ago
Managed to order online but would have preferred to speak to someone......even after completing instructions and emailing nobody called me back..
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Posted 4 years ago
Placed my order on 5th June 2020. It’s 22 June today, haven’t received any update on my order.
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Posted 4 years ago
No update on shed delivery. Ordered 2 nd june now 17th and still waiting so cannot comment on the shed as yet
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Posted 4 years ago
Felt split and Brocken door
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Posted 5 years ago
Ordered a sofa set, given a date for delivery then order cancelled after 10 days . Told out of stock until next year . Feel like they have just used my money. Awaiting refund.
Helpful Report
Posted 5 years ago
Sheds.co.uk is rated 4.3 based on 18,173 reviews