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Sheds.co.uk Reviews

4.3 Rating 18,159 Reviews
82 %
of reviewers recommend Sheds.co.uk
Read Sheds.co.uk Reviews

About Sheds.co.uk:

We are one of the leading online outdoor garden building retailers with a clear aim of making purchasing garden buildings as easy as possible.

The name says it all. At Sheds.co.uk we strive to offer you the best quality products from reputable suppliers at the lowest possible prices. We work closely with our suppliers to ensure our customers receive the best products available on the internet.

We offer FREE UK Delivery on all our products, the largest range of garden buildings online, expert advice, flexible finance options, dedicated UK customer support and after sales care, secure online payments, and much more.

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Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous
Anonymous  // 01/01/2019
We were looking for two sheds to replace an old shed in the garden. We needed two sheds of the same make and design, but of different sizes. I needed 1 Shed 12' x 7' and 1 shed 6' x 7' to fit an existing footprint. This was very difficult to achieve, due to the way that the website sets things out. Every time I try to filter options the site throws you back to the original search. This made for a very confusing journey when looking for "Holt Shed - Pent Roof- X x Y". To make matters worse, when searching for a 7x 5 shed unless I checked, the actual dimensions are off. You had to go into the product of each Shed which then states that a 2 door 7 x 5 shed is actually 7' 11"! The same shed, with same manufacturer, with 1 door is 7' 2"! Having placed my order, I realised that I'm now dealing with "DIY Sheds", so saw no evidence that Sheds.co.uk was acting as an agent for other shed providers (and I assume adding some profit on along the way?). The email from "DIY Sheds" promised delivery within 1 - 3 days with a further contact to confirm date and time. FIVE days later, I have heard nothing and don't have my sheds. I have had to place my installer on standby and he has already had to find other work for the Friday, that we originally planned based on the delivery "promise".
Helpful Report
Posted 3 days ago
Unable to place an order by phone for 5 days. Gives me no confidence if this is what happens when trying to buy. Will go elsewhere.
Helpful Report
Posted 2 weeks ago
The shed is of poor quality with holes on the wood, when having the shed assembled it was poorly fitting and needed alterations there are gaps between the roof and the sides, for a £700 shed utterly disgusted holes on every panel, sold to a 91 year old lady
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Posted 2 weeks ago
Liars and thieves. Wrong timber was delivered, including the size label being detached. Refused return or refund. Avoid unless you want to be ripped off. 40x40mm delivered not 2"x2". Was told this is a normal size variation when 'plained'. total BS.
Helpful Report
Posted 4 weeks ago
Although ordering was easy via the website, the delivery 5-10 days was just not accurate 23 days for first delivery date notification via a no reply email and no reply text message 3 days before delivery. I had to google the tracking company for a contact number in an attempt to change the date. In my opinion this is no5 good enough.
Helpful Report
Posted 1 month ago
Purchased a shed online… all ok so far!… Then i decided (12hr later)a larger shed was needed so I voice called “sheds.co.uk” and order exactly the same but larger….and paid extra charge to “Ben” over the phone, with the credit card. I asked if that full and total price with free shipping? And Ben said “YES” So imagine my surprise when several hours later, I received an email saying that order had been stopped because I had not paid enough money ,due to…. Ben of Sheds .Co making an error in costing of the larger shed. When I pointed out that it was their mistake and I had double checked with them the cost…. The reply from Ben was …….”we’ve cancelled your order” Stuart Perth.
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Posted 1 month ago
Very disappointed with my purchase Rowlinson Softwood Adirondack Companion Seat. It was not delivered in its original package and it was obviously an ex display item. No numbering on the wood parts and the screws etc all throw together in a plastic bag. There is mould on two chair backs and seats along with discolouration of the wood making it mismatched.
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Posted 1 month ago
Quality is poor. Luckily the shed was erected by an experienced person and he could align the warped wood panels. Can't see it lasting long. Very disappointed, can not recommend.
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Posted 1 month ago
Product itself isn’t really fit for purpose. Flimsy wood that doesn’t fit together properly. Dreadful customer service and after sales treatment, that’s from both the manufacturer and website team too. Do not buy Mercia products.
Helpful Report
Posted 1 month ago
I had a terrible experience and will never use this company again. I received a poor quality set of decking tiles which I sent photos of. Initially I was very impressed with the customer service, who told me they were very sorry and there would be a refund. They rang back to say they wouldn’t be collecting as it wasn’t cost efficient for them so I disposed of the tiles at my own inconvenience. however nearly 3 weeks later I am still waiting for a refund and now being told the manufacturer is going to collect and then they will refund… this is a mess. Avoid this company
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Posted 1 month ago
Asking for a review before delivery of item ?
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Posted 1 month ago
This item was delivered without the black liner or any screws/fitting instructions. I sourced the screws myself rather than all of the inconvenience in returning the item. I emailed for a black liner, for which I had to wait. I painted the living screen/planter with a top coat I had bought and during this, discovered that one of the corner joints wasn’t secure and one of the panels had come loose. This isn’t a cheap item and I was really disappointed and frustrated after time and effort to put the item together and to paint it. I emailed customer service asking for a partial refund for this damaged item rather than a return and replacement. I was offered as a “gesture of good will” a refund for the screws I had used if I provided them with a receipt for the screws. The just felt like a joke. I can’t recommend the item as it was faulty and missing parts and the after sales was very poor. I would not buy anything from this company again.
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Posted 2 months ago
Glad I found tony*jack*son*3330*@gmail*.com* He helped me recover every lost penny perfectly."
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Posted 2 months ago
I might update my review later but considering online it said the shed was in stock with delivery in 1-2 days and was not provided any deliver details, reached out to customer service who said I would be contacted by third part for delivery and still not, which was 3 business days since order is the reason for the rating. To be clear the rating is based on the fact I have 0 clue or idea when I am to expect shed and I basically chose to buy from here because of the deliver date expected.
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Posted 2 months ago
You need to get some staff to answer your phones...... I hope my shed is OK when it gets to me but I am worried that it is the same quality as your customer service in which case it may be coming back for a refund......
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Posted 2 months ago
Delivery times are NOT realistic. The fence panels I ordered still have not arrived three weeks later. It said 2-7 days delivery. Its a joke. Very unacceptable.
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Posted 2 months ago
Unfortunately I'm unable to review my purchase since despite the sheds.co.uk website stating 1-2 working day delivery (order placed 3 working days ago) I've yet to receive any communication from the manufacturer to confirm a delivery date and message to sixty.co.uk (aka shed.co.uk) querying this has received no response. 1 star given due to misleading delivery information on website and sixty.co.uk / sheds.co.uk failure to respond to my query and not a reflection of the shed since I've yet to receive it (and have no idea when I will).
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Posted 2 months ago
No communication. Lorry turned up with paving by chance I was home.
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Posted 2 months ago
I had a terrible experience with Sheds.co.uk. The customer service was poor from the start, and the installation process was appalling. I paid for full installation, only to be told that I had to lay the foundation myself , something I was not informed about beforehand. This shed was purchased for my elderly parents, making the situation even more stressful. It’s been two years, and the installer has repeatedly avoided coming out to complete the job. They’ve shown no good faith in resolving the issue and seem to resist any accountability. I would strongly advise against buying a shed from this company. Save yourself the headache and go elsewhere.
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Posted 2 months ago
Shed was very poor quality. I do not recommend any one buy a shed from this website. Pieces of wood were wrong sized around the windows so there are gaps. Random nail sticking out of a piece. Wood splintering at the edges. The Apex pieces were way too long and I had to cut them myself. Very unsatisfactory. Will be requesting money back.
Helpful Report
Posted 2 months ago
Sheds.co.uk is rated 4.3 based on 18,159 reviews