Sheds.co.uk Reviews

Name: Sheds.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.26

4.3 Rating 18,180 Reviews

82 %

of reviewers recommend Sheds.co.uk

About Sheds.co.uk:

We are one of the leading online outdoor garden building retailers with a clear aim of making purchasing garden buildings as easy as possible.

The name says it all. At Sheds.co.uk we strive to offer you the best quality products from reputable suppliers at the lowest possible prices. We work closely with our suppliers to ensure our customers receive the best products available on the internet.

We offer FREE UK Delivery on all our products, the largest range of garden buildings online, expert advice, flexible finance options, dedicated UK customer support and after sales care, secure online payments, and much more.

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Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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583

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having lived with our purchase for well over a year now this is the best time to leave a review, the product we purchased was a summer house with a shed on the side, the quality was very poor for I think we paid just over 1k, after one year its pretty much scrap, we have added stronger material and will basically either rebuild it or replace it, the warranty paperwork basically means unless you put it in the middle of a field on a concrete base you have no warranty. save your money and go elsewhere.”

Helpful Report

Posted 4 years ago

Hi, Thank you for your review. We are very sorry to read your concerns. We note that this hasn't been reported to us before. We would appreciate if you would contact us at help@sixty.co.uk.

Posted 4 years ago

“Do not buy from sheds.co.uk. First they gave me a fake delivery date only to retract once I’d ordered and paid. Then when the shed came the windows were a couple of 2mm bits of perspex which a child could put their hand through. I contacted customer services about both issues but was fobbed off both times.”

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Posted 4 years ago

“Arrived on time but shed is very poor quality. Extremely thin. Needed to creosote the underneath otherwise it would rot and had to reinforce the roof otherwise a reasonable snow fall would bring it down. Windows are plastic as well.”

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Posted 4 years ago

“Terrible shed extremely expensive for what you get cheaper on other sites, leaks like a sieve and told its water ingress, flimsy material”

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Posted 4 years ago

“The installation teams is a joke, changed the date the first time, did not turn up the second time, gave me a date a third time and changed the date a fourth time to 30th November another 20 days. Still waiting, take the money and let you wait. Not happy at all”

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Posted 4 years ago

“The shed was the wrong one. The shed was broken and then no matter what I did no one called me to sort this out. it does not deserve 1 star it deserves ZERO. I've called and emailed and ZERO has happened. 0/10 a total shambles. STAY CLEAR AND SHO{ ELSEWHERE!”

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Posted 4 years ago

“Dont order from this company its a front for Mercia sheds, check out there reviews. These sheds that are basically thrown together with off cuts of wood from their other projects loads of parts missing and just totally wrong.”

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Posted 4 years ago

“Avoid - pay extra with another company if possible. Shed arrived on time as advised but the log cabin is not up to standard poor quality . The windows do not fit properly had two different joiners try and rectify this. The door does not close properly either due to poor fittings. Have complained to customer services via e-mail but still waiting on a reply.”

Helpful Report

Posted 4 years ago

“What can I say, purchased a shed along with installation which cost £199.99, shed was delivered on the 26/10/2020 and was ment to be installed on 28/10/2020, waited in all day and had a van booked to collect our storage to put in shed, not a call or email to say the installers werent turning up, so after numerous attempts to call and emails we got a reply to say it would be installed on sat 07/11/2020, today is the 7th and a no show again, no call or email explaining why its a no show, we already had to pay for an extra months storage which was £120.00 along with a deposit on the hired van, now again our deposit has been lost to the fact noone had the decsency to let us know, very very unhappy and I would never purchase from this company again, I would suggest to anyone to stay clear. £200.00 lost due to this”

Helpful Report

Posted 4 years ago

“we bought an 8x6 summer house and paid for installation.the summer house we bought is brilliant but the installation team manager (daniel) was a disappointment.we were booked in on a monday for our installation so my wife booked the day off because i was unable to get any time off at all due to work commitments.he (daniel) then sent me an email stating we was booked in for the wednesday which we strongly objected about due to my wife booking the monday off.he(daniel) said we cant do it monday its got to be wednesday which we strongly objected about again,so my wife had to book another days holiday off work which she wasnt very pleased about.they never turned up on the wednesday which was totally disgusting.i phoned daniel about this and all he could say was that he couldnt get in touch with the installer and that our installation would have to be re-arranged which again we objected about.he(daniel) said he could get someone out thursday to do our installation which was a pain because my wife couldnt get anymore time off work and i was still unable to book any time so we had to sort for someone to unlock the gates at both ends of passageway between our house and our next door neighbour which daniel asked if i could leave open while myself and my wife were at work which i told him no due to people who i wouldnt want on my garden being able to get onto my back garden where my summer house lay waiting to be installed.the installer came thursday,laid one piece of flooring and then left he had my phone number but never rang me to say why he had left.i rang daniel about this and he said the installer couldnt install our summerhouse because it over hung our base by 10mm at the front which i thought was bloody ridiculous.i was very angry at this point so i said to daniel give me my installation fee back and i will put it up myself which i have done.daniel and his so called professional installation team are totally not professional.i wont be buying from sheds.co.uk ever again”

Helpful Report

Posted 4 years ago

“Ordered a log cabin in August 2020. Delivery date slipped 3 times and it was always me doing the chassing at no point was I contacted to relay info about the revised dates. Poor customer service. I have had to mess people about turning on and off services they were going to supply after installation.”

Helpful Report

Posted 4 years ago

“Very poor quality shed and even poorer quality build. I paid a lot of money for someone to build it for me and they did an awful job, the door wouldn’t even open!! Customer service has been shocking. Avoid, pay a bit more and buy a quality product elsewhere.”

Helpful Report

Posted 4 years ago

“I bought a shed through the website and I was able to choose a day for delivery. I got a couple of emails from the company confirming the day and they told me I would get a message with 2h. slot time. I had to request holiday to be home as I can't work at home unfortunately. The day of the delivery at 10 am the company Mercia Garden Products called me to let me know they are the supplier company and they wouldn't be able to deliver the shed that day. The only option was another day another week and sorry for the inconvenience. I was very surprised and disappointed that Sheds.co.uk didn't informed me about this and when I contacted them, they even didn't know about this change, so showed me the bad customer service they provide and the poor internal communication they have with their supplier. I asked for any kind of compensation as I have to request another day of holidays because the first one was wasted for nothing because of them. The answer was sorry again and nothing we can do for you.”

Helpful Report

Posted 4 years ago

“The problem started when the installation team started at 2.30pm on 20th October when I was advised it was a 6 hour installation. By 7pm, in the dark, they realised that two parts were wrong/missing. Since then, the half built shed has been left open to the inclement weather and as of 3rd November they still haven't ordered the missing/wrong parts or confirmed they will replace the sodden flooring and roofing. It's a disaster that I am still experiencing with emails going unread, requesting duplicate information and no attention to detail. Nightmare. Would someone in authority please call me to discuss as I would like a full refund of the shed and installation or a brand new shed.”

Helpful Report

Posted 4 years ago

“Received a shed from them...... very very poor quality, went pick it up and it fell apart! Not just one area at fault , a whole front panel.... in several places it wasn’t even screwed/nailed together. I needed the shed urgently so to re do the panel myself. I contacted the company. They apologise and offered to send a replacement panel!!! Which wasn’t acceptable in this case as I’d already doctored the original panel so I could store my equipment. I was offered £20 as compensation. Bit of a joke as I’d had to re configure the panel , plus I’d saved them on the cost of a front panel and courier delivery . Told them this wasn’t acceptable.....told that all they would do. I said I’d be putting negative feedback back as it was unacceptable. Not even a reply.... they clearly don’t give a toss and after care is rubbish.... stay clear especially if you can’t do DIY as this a what I had to do.”

Helpful Report

Posted 4 years ago

“IF YOU HAVE PURCHASED THE INSTALLATION FROM SHEDS PLEASE BE AWARE THEY NEVER FOLLOW THE INSTALLATION INSTUCTIONS SO YOU WILL NOT HAVE A VALID GARANTEE this is how it is with our purchase. I have to select a star to write this review but l would not give it any as the service is very poor. I have so many things wrong a list of 21 errors. I am in the process of trying to get a full refund. It is damp inside and the door handles and hinges are already going rusty and it as only been up a month.”

Helpful Report

Posted 4 years ago

“I received my shed back in May. It had the wrong size felt for the roof and missing parts. Reported this by e-mail ( because you can't get through on the phone ) to Sheds.co.uk. It's now November and I have received a few e-mails back but nothing for the last 2 months. My shed is still not complete. Would not order from these guys again ever”

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Posted 4 years ago

“The shed itself is fine but I also paid for the demolition and removal of the old one - the team turned up without a large enough van to take away the debris and two weeks later it is still here. They have ignored my emails asking to rectify the problem and the customer service line just rings out. SORT IT OUT PLEASE!!!”

Helpful Report

Posted 4 years ago

“Assembly issues.a shortage of screws structure too.flimsy”

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Posted 4 years ago

“If I could I wouldn’t even give them 1 star. Shed lay in our driveway for 6 weeks before the (paid for) installation team turned up to assemble. The day they installed it was a disaster - it wasn’t long before the fitters realised that the front and back panel were damaged and that the door frames didn’t fit the door aperture. The fitter called his manager who told him to try and wedge the shed up with something to make it level - clearly dangerous and totally unacceptable, which luckily the fitter agreed was ridiculous. The fitters took the whole thing down after taking photos. I am now in a battle with the very dismissive cs team who are saying that they can’t help us until we send them measurements of the door aperture and further images (which their installer has). My calls are now physically being terminated by the cs team and I am getting an utterly hopeless response via email. A very expensive mistake to have chosen this unprofessional company. Physically we are not able to get them the measurements that they are looking for so I went onto their website and sent them the door aperture measurements from their own website! Totally ridiculous. For someone that genuinely doesn’t complain about companies I am so shocked with the way we have been dealt with. I only wish I had read some of the previous reviews beofre we had made our purchase otherwise I would have gone somewhere else more professional.”

Helpful Report

Posted 4 years ago

Sheds.co.uk is rated 4.3 based on 18,180 reviews