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Sheds.co.uk Reviews

4.3 Rating 18,185 Reviews
82 %
of reviewers recommend Sheds.co.uk
Read Sheds.co.uk Reviews

About Sheds.co.uk:

We are one of the leading online outdoor garden building retailers with a clear aim of making purchasing garden buildings as easy as possible.

The name says it all. At Sheds.co.uk we strive to offer you the best quality products from reputable suppliers at the lowest possible prices. We work closely with our suppliers to ensure our customers receive the best products available on the internet.

We offer FREE UK Delivery on all our products, the largest range of garden buildings online, expert advice, flexible finance options, dedicated UK customer support and after sales care, secure online payments, and much more.

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Email:

help@sixty.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous
Anonymous  // 01/01/2019
not too happy with this company my loan went through for my summer house ,to be told they had no recognition of it being ordered,i tried a few times phoning no answer,i tried emails,no reply I tried ,live chat ,it wasn't available, customer care awfull, deposit was taken yet still no confirmation ?
Helpful Report
Posted 6 years ago
I cannot get through to any sales advisor and have had no news of where my shed is.
Helpful Report
Posted 6 years ago
Whilst the corner summerhouse flatpack was in fair condition on delivery, the installation I paid Sheds.co.uk to carry out falls far below an acceptable standard - side and roof panels out of alignment, a window that cannot be opened as the catch overlaps the frame offset by a door that doesn't close, roofing felt lifting off the same day it was installed, beading around window panes not pinned etc. I phoned, emailed and sent photos a week ago and am no nearer resolution. I have tried to phone again this morning, gave up after 20 minutes in a queue. I would also add it was raining the day of installation, nothing was used to protect the floor and it is now ruined, floorboards have cracked and curled up at the edges. If anyone would like the numerous photographs of the frankly appalling workmanship please contact me on Facebook, I am happy to share
Helpful Report
Posted 6 years ago
I was sent an email saying the shed would be delivered within 3 working days... nothing! I emailed to ask for a delivery date as heard nothing & I had no reply. So so far I’m unimpressed with sheds.co.uk.
Helpful Report
Posted 6 years ago
Unsatisfactory from the point of ordering. When trying to contact by phone at various times not able to talk to an advisor and no reply from emails.
Helpful Report
Posted 6 years ago
Poor. The shed was due to be delivered yesterday. No estimated time window was provided (not even 7am-7pm). The shed hasn’t arrived.
Helpful Report
Posted 6 years ago
Ordered a shed because it stated 3-5 days, turned out you meant 2 weeks. Costumer services were unapologetic and unhelpful. In the process of trying to get our money back.
Helpful Report
Posted 6 years ago
Only received an email to say l've paid.. No follow up email or delivery email nothing. Not even a place on booking/paying so i can leave a note for the driver if I'm not in! No idea when delivery will be...This week? Next week? Day? Time?
Helpful Report
Posted 6 years ago
Shed hasn't been delivered yet. I have No clue as to delivery date. When I called to enquire on a delivery date the lady I spoke to was rude and unhelpful and just said they are busy it will be there whenever it can be delivered.... that's not helpful or good customer service! I cannot answer ANY more of the review questions as I haven't had anything further from the delivery company. At least with other companies you get delivery dates and times.
Helpful Report
Posted 6 years ago
I placed an order online for a shed on Friday which said it was in stock. I hadent heard anything by the following Tueaday regarding delivered as the money had cone our of my account. So I rang the customer service who them put thru the delivery team then to be told it was out stock!!!! Not impressed
Helpful Report
Posted 6 years ago
So far really bad service. Nobody answers the phone and no contact made to confirm a delivery date. Very disappointed as I could have got the same shed cheaper anyway.
Helpful Report
Posted 6 years ago
poor made . two birds landed on the top , it fell down
Helpful Report
Posted 6 years ago
Very poor after care. We were told delivery would not be made by a specific date and therefore cancelled the order. Confirmation was received from sheds.co.uk that the order was cancelled and a refund would be issued. Still no refund. the phone line is not answered, neither is the online chat and no response to emails. All we get is responses saying our enquiry will be dealt with in 1 day. Had to finally contact manufacturer to avoid double delivery. Now I can’t get a refund or a reply regarding refund nearly a month later. Not impressed.
Helpful Report
Posted 6 years ago
Terrible - the worst online experience I have ever had and what makes it worse is that you cannot contact anyone to discuss your order. No response to emails, no one answers the phone line, even the live chat is offline! They have taken my money without being able to fulfill the order - just had a text from the supplier direct to say it is out of stock with no date of when it will be back in stock but I have had no communication from sheds.co.uk. I am absolutely appalled by this terrible service - an I haven't even received my order yet!
Helpful Report
Posted 6 years ago
Ordered a summer house, wanted quite quick. Said online it was in stock and 3-5 days delivery, so ordered. Had order confirmation, but no delivery date. Phoned up and was told it was out of stock and on a 2 week delay. Don't believe what you read on the website 🤨
Helpful Report
Posted 6 years ago
Appalling service! Shed did not arrive! rang help line only to wait on hold for almost 1 hour only to be cut off, twice! DO NOT ORDER FROM THIS COMPANY!
Helpful Report
Posted 6 years ago
Can’t get hold of you and you’re not returning my e-mail. Have no idea where my delivery is. Please phone to discuss asap A cooper 0797 4191279
Helpful Report
Posted 6 years ago
Hi Alex, Thank you for your review. Please contact us at help@sixty.co.uk, so we can look into this for you.
Posted 6 years ago
My order had not arrived. I tried to ring the company - got answer message and did not speak to anyone. Tried again several days later and eventually got through - was then palmed off to delivery department but the line went dead after a short while. Worst company I have dealt with in a long while.
Helpful Report
Posted 6 years ago
No contact. Still waiting for delivery date.
Helpful Report
Posted 6 years ago
Hi George, You can reach us anytime at help@sixty.co.uk.
Posted 6 years ago
I ordered a summer house which was advertised as a 3 - 5 working day delivery. Only to be told after I had paid for it that I will have to wait at least 2 weeks before I get a date for delivery. I was told it was a stock issue. If that's the case don't advertise the item.
Helpful Report
Posted 6 years ago
Sheds.co.uk is rated 4.3 based on 18,185 reviews