Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,880 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very satisfied with the quality and look of our bedroom furniture. Our experience with Sharps was very mixed. The designer didn't measure properly spit had to be changed after the man came to take the measurements, delaying fitting. When the delivery was made the guys said they couldn't unload as the room was not ready- although we had pointed out in advance that it would have to be stored in the spare bedroom. It took a lot of haggling on the phone to get agreement to do what had already been agreed- not customer friendly at all. The fitting went well, except the tie rack was put on upside down! When we found a fault with the doors it was dealt with to our satisfaction and all of the doors were replaced without hesitation. However, the order didn't seem to have been placed until I rang to chase after about 4 weeks. We are very happy with our bedroom and it looks great so we would use them again”

Helpful Report

Posted 9 years ago

“We love our new built in wardrobe. It is exactly what we wanted and installed to a high standard. However, we found the customers services department a little difficult to get on with and the price i still feel is a bit on the high side.”

Helpful Report

Posted 9 years ago

“Saleswomen designed sliding robes to maximise the storage space but when the surveyor measured he said we couldn't have the style of door we wanted as it wasn't tall enough so we had to change it fortunately at no extra cost. I took a day off for delivery which was cancelled on the day as there were technical difficulties with the lorry. Delivery was fortunately reorganised for the following day which was a Saturday but the delivery men were in such a hurry they damaged our bannister in two places in their haste and were not very apologetic. Blaming our stair carpet as a trip hazard!! Installation was supposed to be 2 days but ended up being 3 as the first days installation had to be redone when I pointed out that the left side of the floor was narrower than the right by 40mm too substantial not to point out. The installer was happy to amend and the finished product is per our expectations. The installer put all rubbish at the front of our property for collection within 72 hours however the collectors rearranged rubbish collection twice and eventually collected after 10 days. Overall I am pleased with the sliding robes and would probably use Sharps again but would need reassurance that delivery will be made with more care and installation as per timescale.”

Helpful Report

Posted 9 years ago

“Delighted with the fitting but it isn't right to be left with the rubbish for five days. The rubbish collectors did not turn up and we had to chase. The rubbish has to be left outside of the property as the collectors aren't allowed to come inside the building.”

Helpful Report

Posted 9 years ago

“We love the style, colour, quality and fit of the wardrobes, they are exactly what we wanted. The gentleman who installed them took great care and attention to detail and we are thrilled with his workmanship. The only reason I have given 4 stars rather than 5 is due to having our surveyors appointment rescheduled 3 times due to their surveyor going off on the sick. We had to wait 8 weeks between our first appointment to the fitting date,having been told it should only be a 3-4 week wait.”

Helpful Report

Posted 9 years ago

“Very pleased with the mirrored wardrobes I have had built by Sharps in 2 bedrooms. Fitting was to a high standard. The only negative for me was the fitter left a lot of offcuts/rubbish, which previous Sharps fitters have removed as part of the service.”

Helpful Report

Posted 9 years ago

“I love my new bedroom furniture fitted by Sharps! The service was professional, and the results exactly as I hoped.”

Helpful Report

Posted 9 years ago

“We had a fitted wardrobe installed and made the 'mistake' of having Sharps Bedrooms as our first quote as no other company could match the design process and thorough measurements and drawings. There was absolutely no hard sell, our salesman/designer Jim was so pleasant and I felt bad when we decided to have another think. We came back to Sharps however as we decided that the extra cost was going to give us what we wanted. We couldn't fault the joiner, Al who came to fit the wardrobe - his work was very skilled and we were amazed at what he managed over the two days. We are very happy with the results - the wardrobe is exactly right. A very big expense for us and that's the only reason we give four stars - as this was a half price offer! Quality is fabulous.”

Helpful Report

Posted 9 years ago

“Very happy with my new mirrored wardrobes. The sales rep was very helpful answering questions after his initial visit. The office admin team very understanding when I had to delay fitting a couple of times. The fitter did a very professional job , worked hard and completed fitting within a day. I wasn't offered a collection service of left over wood, but have happily kept it for other jobs. the fitted wardrobes are of a very high standard and I am delighted.”

Helpful Report

Posted 9 years ago

“I was amazed that the work only took one day especially having been told that it would take three. Collection of the discarded wood did take longer than expected, however the fitter did well to re order the correct bed head following delivery of the wrong one. Overall we are pleased with our bedroom.”

Helpful Report

Posted 9 years ago

“My bedroom looks brilliant, had mirror wardrobes fitted so pleased with them.”

Helpful Report

Posted 9 years ago

“Various visits, finish by tradesmen were very good standard with professional, considerate attitude. The reason I did not rate as very good is more to do with "lack of detailed information at the shop front. Reading branch staff was good, trying her best although her knowledge was limited. Swindon staff was very bad and Newbury was not good either. Overall I am not warmed by your approach of "have to have a visit (although free of charge) to get the grip of what I can get". I don't want to keep a day for the visit without guarantee that the visit was worthwhile waiting for.”

Helpful Report

Posted 9 years ago

“The final wardrobes and furniture that have been fitted are excellent. Well fitted and the fitter did a great job taking only one day to install, although I was originally led to believe it would be a 3 day fitting.”

Helpful Report

Posted 9 years ago

“Very professional service, our new wardrobes are exactly what we were looking for. Would definately recommend to others,”

Helpful Report

Posted 9 years ago

“Listened and provided me with excellent bedroom storage”

Helpful Report

Posted 9 years ago

“Our request originally was for wardrobe internals to be designed and fitted in to our existing built in wardrobe. The salesman said this is not what sharps do, but I think i could make it work. We were expecting some drawings /pictures to see what it would look like, but he only showed us the outside picture/view of the doors. We knew when we visted the show room what the doors would look like. When the fitter arrived he said this wont work. He did make it work and it looked amazing just what we wanted. This left us with an awful amount od timber remaining, which got me thinking this whole job could have been a lot cheaper and gave me the impression of being over charged and a bitter taste. Overall finish very good.”

Helpful Report

Posted 9 years ago

“The product quality, service and fitting are excellent. The Fitter in particular, was outstanding; friendly and meticulous.”

Helpful Report

Posted 9 years ago

“We were really pleased with our finished wardrobes, the quality & workmanship is good. We did have a little trouble in terms of the fitting date. The team planner 'Gemma' was very helpful and kept me updated. We have an old Victorian Terrace House, so walls & ceilings are not standard which required the fitter to be creative. The level of service was polite and helpful. Overall happy & would recommend.”

Helpful Report

Posted 9 years ago

“From start to finish our research and purchase and the installation was handled with courtesy and by professional friendly people, such a pleasant change these days.”

Helpful Report

Posted 9 years ago

“Professional”

Helpful Report

Posted 9 years ago

Sharps Bedrooms is rated 4.0 based on 2,880 reviews