Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,880 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 59%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.2 out of 5

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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

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“Would not recommend, hard sell. Wardrobes are just chipboard and not particularly laminated that well. Customer service in accounts was not very pleasant, rather rude once you had committed to buy.”

Helpful Report

Posted 4 years ago

“The services had been satisfactory until I was calling the customer services line to understand a bit more of the so called "provisional installation week". I had called around 1ish and waited half an hour to have told that most of the staff are having lunch time. When I finally reached a member of staff around 3pm, I was told that they are unable to confirm the exact delivery and installation date until 2 weeks from the estimate, which is provisional. I was also asked NOT to call to follow up even if I don't receive a call by mid-June which is quite bizarre. The lady was quite unhelpful and raised her voice a bit - I was rather surprised given all I was expecting are the estimated delivery and installation dates so that I can arrange the schedule for other fitters and also to apply for a day off at work. This is totally not what I am expecting given the cost of the bespoke wardrobe and their positioning as a premium market player.”

Helpful Report

Posted 4 years ago

“EXCELLENT, as always.”

Helpful Report

Posted 4 years ago

“I have only had the design part of my new wardrobes completed. Very pleased with the way everything was explained and a lot of attention to detail so far I’m very happy can’t wait to have them fitted.”

Helpful Report

Posted 4 years ago

“Very detailed and communicative. Only downside is the wait time for production due to covid!”

Helpful Report

Posted 4 years ago

“The first man that came stayed for quite along time went to fetch the door handle from his car came back and knocked my large whisky jar over and broke it it was a 4.5litre which is not cheap to replace . Then spent 3 hrs doing a design which we liked and put £2000 deposit to have it fitted . Then there surveyer came to take final measurements so the material can be ordered on checking measurements to be then told the original design will not work this was on 2 bedrooms both where wrong. On redisigning both bedrooms and then to be told it’s going to cost £1400 more, on being told to cancel the order and give my deposit back the surveyor called his manager who agreed to do the bedrooms for original price. Our bedrooms are not a normal size the walls are not all 90 degree angles one corner is at 45 degrees to the next that is why we decided on sharps they should know what they are doing. The bedrooms are due to be fitted late may”

Helpful Report

Posted 4 years ago

“Our designer Lindsey was very polite, professional and had a pleasant manner. The whole process went smoothly with Lindsey giving expert advice and listening to our (my wife and I) questions and being guided by out preferences. We are looking forward to having our wardrobe fitted.”

Helpful Report

Posted 4 years ago

“Very detailed and communicative. Only downside is the wait time for production due to covid!”

Helpful Report

Posted 4 years ago

“Shambles , they came to take measurements then just disappeared, never contacted me again , what the hell!”

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Posted 4 years ago

“Avoid this company When second survey arrived to take proper measurements , he desided to change handles and put them lower . Wardrobe 1, cheapings. Bedsides scratches, chest of drawers - cheapings and unleveled. Wardrobe 2- rail not leveled, cheapings , shelves with a gaps ( looking so unprofessional). Desc came already folty from monufacture ( top) , shelves unleveled. For so much money quality is very bad. I'm no recommending this company. I have emailed twice and no one came to review as promised. Rubbish wasn't collected . They just say, but for thousand pounds they charge is better to buy from Ikea . Work is very bad. No one cares about you as a customer.”

Helpful Report

Posted 4 years ago

“Excellent service from very professional people.”

Helpful Report

Posted 4 years ago

“Yet again, the salesman designer and the surveyor have given very different information. This is baffling and frustrating. E.g., I asked, "Can't I just have shelves here with no backs and sides?" The salesman said "No" then the surveyor eventually said "You could just have shelves here"! You have also failed to be able to produce a simple small cupboard in an alcove with central doors. Really disappointed with the process.”

Helpful Report

Posted 4 years ago

“Skilled staff, explained everything, produced splendid design very quickly. I want a mini portable printer as used by your designer . Looking forward to hearing from you with installation date.”

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Posted 4 years ago

“Very professional, helpful and friendly. A good experience.”

Helpful Report

Posted 4 years ago

“We have chosen 3 bedroom designs and our designer was really friendly knowledgable and flexible. He developed an excellent understanding of our needs. The only reason for not awarding the top 5 star rating was because sharps graphic technology is very out of date and significantly behind the curve. No 3D images of the final product were available and this part of the service does require serious investment if Sharps are not to risk losing their blue chip status on this sector. Credit to the designer for overcoming this shortcoming.”

Helpful Report

Posted 4 years ago

“Efficient and friendly service”

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Posted 4 years ago

“Tony was fantastic! I We had a lovely time both times he attended our home. Very knowledgeable and surprisingly keen on helping us to find the best match for our needs. Last by not least, huge thank you to Rhorie for his attention to the details in our project.”

Helpful Report

Posted 4 years ago

“After spending a considerable amount of cash on 2 bedroom wardrobe fixing. I required 2 smaller Bedside lockers for one bedroom and was quoted a high price. We believe we should have been offered these for free as a good will offer as we have spent what we believe a lot of money. £400 for 2 Bedside lockers was quoted. We feel unfair”

Helpful Report

Posted 4 years ago

“There was no pressure listened to all my ideas was very polite and went through each project and explained what would happen next”

Helpful Report

Posted 4 years ago

“Really professional and stress free service, designer was great, didn't push and was super helpful. Yes they are more expensive than an IKEA but you get what you pay for!”

Helpful Report

Posted 4 years ago

Sharps Bedrooms is rated 4.0 based on 2,880 reviews