Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,880 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,880 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chose Sharps, as despite being easily the highest cost, I was impressed by the look and the 12 year guarantee. I cannot fault the original designer, nor the surveyor and indeed the installer/fitter was excellent too. The work that has been done looks great and seems to work really well. However, I did have two issues - one small, one major. The small one was the worng hinges fitted on my TV unit, so the doors do not open wide and the TV is only visible from certain areas! Howver they have sent out replacements and a fitter is coming to change them, so that's ok. However! The TV unit is too small for my TV, despite both the designer and surveyor measuring it. When I phone to register this issue, I was told that I had agreed to buy a new TV - which I did no such thing! It transpires that they tagged on a sentence at the bottom of a long email the week before my install that I missed, and because I hadn't disputed it then, apparently I was agreeing. I am currently fighting my case right now, but am not holding my breath as they don't seem to give two hoots.”

Helpful Report

Posted 5 years ago

“The designer was very good, however we were disappointed in the end result as she did not put dimensions on the design which were then interpreted incorrectly by the surveyor.”

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Posted 6 years ago

“I haven’t had my wardrobes installed yet so cannot give a full review. Both the person who came for the initial visit and the surveyor, who came the week after, were very professional and thorough. Although it looks as if the wardrobes are going to be of good quality I was initially quite shocked by the cost. Considering this was supposed to be 50% off plus and extra 10% if an order was placed during the initial visit. I would never have paid double and this makes me wonder if the money off is a sales gimmick.”

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Posted 6 years ago

“Mine has yet to be installed so unable to complete. I am awaiting a call with my date.”

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Posted 6 years ago

“Apart from the complications with door handles and the first measurements being done incorrectly, we are now back on track for having them fitted.”

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Posted 6 years ago

“Very thorough and discussed issues with salesman’s plan so that an agreeable solution was found. The survey took 2 hours which was an hour longer than advised and apparently the usual time required.”

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Posted 6 years ago

“The whole Sharps experience, was indeed an experience. You get a very well adapted, sharps expert turn up promptly at your door, throwing outragouse initial prices in your face. To then be told, this price is obviously not what we are going to charge. The price is instantly halved and tailoured to make you think that you have got a deal. They should have focused more on what the whole experience entailed rather than trying to make you think you was getting a great deal. As we all know that is very rare. There was a lot of info left out regarding payment when the wardrobes was delivered. Trying to get a date which was good for us, even when we gave them plenty of time was difficult also. Luckily we also was made aware after paying a decent amount for these wardobes that they would then leave their rubbish behind. Because of the issues we encoutnered i made sure the rubbish was collected for free, you all should do so too as they DO NOT make you aware that the rubbish is left behind. The wardrobes do look good. They was given a three day window to do, and was done in one day. Just make sure you outline everything first and get iit in writing with them. All in all we are happy with the outcome, but it could have been a better experience.”

Helpful Report

Posted 6 years ago

“I was resonably happy with the designer on the day all be it he couldn’t explain to me how the discounts worked. It is a good job the surveyor comes to check the measurements as what I thought I was going to have, I actually couldn’t when it was re measured by the surveyor... not a massive difference but definitely not the same p”

Helpful Report

Posted 7 years ago

“Fitter left all the considerable waste in the bedroom. Expected my wife and I both pensioners to remove. We are in a first floor apartment so not easy to do this. This despite Sharps terms and conditions stating all waste to b removed”

Helpful Report

Posted 7 years ago

“From speaking with my wife it did not go all that well for what is supposed to be a premium bespoke service. Booked for 9am arrived at 10am (the office was supposed to have called the day before) and only surveyed one of the two bedrooms, although we have paid the deposit for both. This means we will have to arrange another day that is convenient for a second site visit. Not an auspicious start.”

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Posted 7 years ago

“Could give me the look & style I wanted”

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Posted 7 years ago

“Not yet fitted”

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Posted 7 years ago

“We decided to upgrade our bedroom with Sharps built in wardrobes. We were astonished to learn that we are to have wardrobes with no back panels. I do hope that it comes with a top and a floor. The surveyor missed a side panel out of his drawing, saying that there was no room for it. I told him that we have paid for it and would expect a refund. He then said that it was possible to fit it after all. It did not give us any confidence in the look of the final look.”

Helpful Report

Posted 7 years ago

“On this occasion they were ok. Last time we used them the workmanship was faultless however this time its a bit rough in places. Fitter was nice however he wanted to finish in a day so was with us from 8am till after 10pm. No one from Sharps ever phoned to make sure all ok .. they did this the last time and phone calls to office were never returned. This will be the last time we use them.”

Helpful Report

Posted 7 years ago

“Marked the walls on delivery having just decorated the room with no apology, didn't care Fitter was good tho, Rep a complete idiot loads of timber left all for me to clean in my eyes paid over the odds”

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Posted 7 years ago

“The actual home office we got this time is ok .. I say ok because its not as good as the one we had previously fitted in the back room. The finish on that is superb, this one is rough, especially underneath in places. The fitter was with us from 8am till 10pm, ok it gets it done in one day, but its a long day especially when you have kids going to school next day. The reason I have marked them down further is because the Sales/Office never contacted us after fitting to ask if all was ok, suppose paying the balance was all they needed! To tell the truth, I do not think that I would consider them again after this experience.”

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Posted 8 years ago

“First time we used Sharps bedrooms. Salesman great fulfilled our requirements for over £3000.Joiner worked hard and meet timescales. Very disapointed with the materials Chipboard...chipboard. the cabinets from local Ikea store where more sturdy. Disapointing will not ise agaon”

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Posted 8 years ago

“Nice wardrobes though quite expensive. Designer and fitter very helpful. Customer service ok.”

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Posted 8 years ago

“Great work on the designs. However, very disappointed at how little the builders would actually do e.g. trimming carpet or coving. Also very expensive for quality.”

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Posted 8 years ago

“They made my wife happy cos she got some wardrobes”

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Posted 8 years ago

Sharps Bedrooms is rated 4.0 based on 2,880 reviews