Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.95

4.0 Rating 2,911 Reviews

74 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,911 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

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Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The final product is brilliant but the process to get to it was nothing but stressful. We had to change our initial design due to space. This brought much confusion due to communication between our designer and sharps. We paid too much to start with due to the price change but this hasn’t been changed in our documents, our colour choice, handle choice, mirror choice and a finishing decor was all missed and I had to double check everything at every point. Overall, an ok experience but should have been smoother considering the price you pay”

Helpful Report

Posted 6 years ago

“We had a bedroom wardrobe replaced by Sharps a short while ago. On the plus side I can say we ended up with a larger, well-fitted, quality wardrobe with a long guarantee which makes the bedroom much more practical and attractive (though of course everyone will also redecorate their room). On the negative side I have to say that firstly the product is very expensive for what it is: the 50%+ reduction is just a sales gimmick applied after the "real price" has been inflated hugely. Secondly, there was a deal of misunderstanding as to what Sharps were actually going to do. It turns out they just deliver and install their product; the customer does everything else - in our case removing everything from the room including carpets and underlay, demolishing the existing wardrobe along with partition walls, plastering and repainting all damage, removing and disposing of all waste (including two very large mirrored doors). A lot of work, and extra expense if you have to get someone in to do it. Not being clear about this caused considerable delay. Thirdly, we were given to understand installation would take two days - in actual fact it took just half-a-day! Great to get it done more quickly than expected, though given the time the whole project had been going on it made no real difference - But did this mean we were charged for two days of joiner's time? Sharps said no, they always allowed more time in case of problems, but I am not totally convinced. Conclusion: Sharps delivered a good quality product though with some misunderstandings; had we fully understood just how much work would fall on our shoulders we probably would not have gone ahead. If money is not a main concern, Sharps can give you a good product, but if you want the best value for your money you would be well advised to investigate other options.”

Helpful Report

Posted 6 years ago

“Surveyor was good. Advice he said was at odds with what Sharps said. He said delivery on one week and they wanted to deliver the week before on a day that was not convenient and at a time that was not agreed by me. Still waiting on this being sorted to know when I am getting my wardrobe fitted.”

Helpful Report

Posted 6 years ago

“Chose Sharps, as despite being easily the highest cost, I was impressed by the look and the 12 year guarantee. I cannot fault the original designer, nor the surveyor and indeed the installer/fitter was excellent too. The work that has been done looks great and seems to work really well. However, I did have two issues - one small, one major. The small one was the worng hinges fitted on my TV unit, so the doors do not open wide and the TV is only visible from certain areas! Howver they have sent out replacements and a fitter is coming to change them, so that's ok. However! The TV unit is too small for my TV, despite both the designer and surveyor measuring it. When I phone to register this issue, I was told that I had agreed to buy a new TV - which I did no such thing! It transpires that they tagged on a sentence at the bottom of a long email the week before my install that I missed, and because I hadn't disputed it then, apparently I was agreeing. I am currently fighting my case right now, but am not holding my breath as they don't seem to give two hoots.”

Helpful Report

Posted 6 years ago

“The designer was very good, however we were disappointed in the end result as she did not put dimensions on the design which were then interpreted incorrectly by the surveyor.”

Helpful Report

Posted 7 years ago

“I haven’t had my wardrobes installed yet so cannot give a full review. Both the person who came for the initial visit and the surveyor, who came the week after, were very professional and thorough. Although it looks as if the wardrobes are going to be of good quality I was initially quite shocked by the cost. Considering this was supposed to be 50% off plus and extra 10% if an order was placed during the initial visit. I would never have paid double and this makes me wonder if the money off is a sales gimmick.”

Helpful Report

Posted 7 years ago

“Mine has yet to be installed so unable to complete. I am awaiting a call with my date.”

Helpful Report

Posted 7 years ago

“Apart from the complications with door handles and the first measurements being done incorrectly, we are now back on track for having them fitted.”

Helpful Report

Posted 7 years ago

“Very thorough and discussed issues with salesman’s plan so that an agreeable solution was found. The survey took 2 hours which was an hour longer than advised and apparently the usual time required.”

Helpful Report

Posted 7 years ago

“The whole Sharps experience, was indeed an experience. You get a very well adapted, sharps expert turn up promptly at your door, throwing outragouse initial prices in your face. To then be told, this price is obviously not what we are going to charge. The price is instantly halved and tailoured to make you think that you have got a deal. They should have focused more on what the whole experience entailed rather than trying to make you think you was getting a great deal. As we all know that is very rare. There was a lot of info left out regarding payment when the wardrobes was delivered. Trying to get a date which was good for us, even when we gave them plenty of time was difficult also. Luckily we also was made aware after paying a decent amount for these wardobes that they would then leave their rubbish behind. Because of the issues we encoutnered i made sure the rubbish was collected for free, you all should do so too as they DO NOT make you aware that the rubbish is left behind. The wardrobes do look good. They was given a three day window to do, and was done in one day. Just make sure you outline everything first and get iit in writing with them. All in all we are happy with the outcome, but it could have been a better experience.”

Helpful Report

Posted 7 years ago

“I was resonably happy with the designer on the day all be it he couldn’t explain to me how the discounts worked. It is a good job the surveyor comes to check the measurements as what I thought I was going to have, I actually couldn’t when it was re measured by the surveyor... not a massive difference but definitely not the same p”

Helpful Report

Posted 8 years ago

“Fitter left all the considerable waste in the bedroom. Expected my wife and I both pensioners to remove. We are in a first floor apartment so not easy to do this. This despite Sharps terms and conditions stating all waste to b removed”

Helpful Report

Posted 8 years ago

“From speaking with my wife it did not go all that well for what is supposed to be a premium bespoke service. Booked for 9am arrived at 10am (the office was supposed to have called the day before) and only surveyed one of the two bedrooms, although we have paid the deposit for both. This means we will have to arrange another day that is convenient for a second site visit. Not an auspicious start.”

Helpful Report

Posted 8 years ago

“Could give me the look & style I wanted”

Helpful Report

Posted 8 years ago

“Not yet fitted”

Helpful Report

Posted 8 years ago

“We decided to upgrade our bedroom with Sharps built in wardrobes. We were astonished to learn that we are to have wardrobes with no back panels. I do hope that it comes with a top and a floor. The surveyor missed a side panel out of his drawing, saying that there was no room for it. I told him that we have paid for it and would expect a refund. He then said that it was possible to fit it after all. It did not give us any confidence in the look of the final look.”

Helpful Report

Posted 8 years ago

“On this occasion they were ok. Last time we used them the workmanship was faultless however this time its a bit rough in places. Fitter was nice however he wanted to finish in a day so was with us from 8am till after 10pm. No one from Sharps ever phoned to make sure all ok .. they did this the last time and phone calls to office were never returned. This will be the last time we use them.”

Helpful Report

Posted 9 years ago

“Marked the walls on delivery having just decorated the room with no apology, didn't care Fitter was good tho, Rep a complete idiot loads of timber left all for me to clean in my eyes paid over the odds”

Helpful Report

Posted 9 years ago

“The actual home office we got this time is ok .. I say ok because its not as good as the one we had previously fitted in the back room. The finish on that is superb, this one is rough, especially underneath in places. The fitter was with us from 8am till 10pm, ok it gets it done in one day, but its a long day especially when you have kids going to school next day. The reason I have marked them down further is because the Sales/Office never contacted us after fitting to ask if all was ok, suppose paying the balance was all they needed! To tell the truth, I do not think that I would consider them again after this experience.”

Helpful Report

Posted 9 years ago

“First time we used Sharps bedrooms. Salesman great fulfilled our requirements for over £3000.Joiner worked hard and meet timescales. Very disapointed with the materials Chipboard...chipboard. the cabinets from local Ikea store where more sturdy. Disapointing will not ise agaon”

Helpful Report

Posted 9 years ago

Sharps Bedrooms is rated 4.0 based on 2,911 reviews