Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.96

4.0 Rating 2,877 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,877 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very bad experience We had some wardrobes fitted in our old house and therefore opted again for Sharps in our new house . What a dreadful mistake ! The graphite colour is horrible and the fitting is really sub-standard. We had to arrange a few other visits to amend the work . The customer service’s response is less than satisfactory . I will never use or recommend Sharps to anyone . As a word of caution , I would advise not to leave your property unattended during the fit . This is a separate issue that we had to take up in addition to the bad fitting. Unfortunately, help provided by Sharps in this regard was awful and to this date , I have not been able to speak to the relevant manager to raise my concerns . One would assume that with such a big name and expensive service , you don’t have to worry but unfortunately, standard has fallen to a very low standard. Date of experience: 27 July 2022”

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Posted 2 years ago

“Not fitted yet, but the design team have both been brilliant. Very helpful and patient. With some really good ideas.”

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Posted 2 years ago

“Absolute shambles. Despite the fact a surveyor comes out with laser measuring tools, everything is cut on site and Sharps refuse to dispose of the waste (two full bin bags) and several large off cuts of wood over a metre in length for me. Installer turned up late on both days and damaged my walls and the wardrobe materials. My complaint email was ignored so I had to call Sharps to chase up a response. Shocking customer service. Don’t waste your money.”

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Posted 2 years ago

“Terrible service. Finished a loft conversion a few months ago & wanted to get wardrobes fitted. Stayed in all day for an appointment with a designer called Lara, who then refused to do the appointment as a handyman was fitting a door handle onto an interior door, and she said too much dust was being generated. I also still had the corex protective flooring over my wood floor, to protect it from handymen doing final touches like fitting curtain rails. She reacted as though I'd suggested she went into a Crossrail tunnel, mid construction. Called to complain, and was told a manager would call to rearrange a visit with me. They never did. I called again and booked another visit, with a designer called Ray. Rushed back from work to be there, and he never showed up or called/texted. I called Sharps again the following day, and they were supremely unconcerned and unapologetic. All in all, unprofessional and disrespectful customer service - avoid Sharps at all costs. They're clearly too big, disorganised and complacent - spend your money more wisely, on smaller companies or independent craftsman.”

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Posted 2 years ago

“Very good, explained what problems we had in a very small room and advised us on what would be the best solution. He even came back the next day after we realised that we had another problem in another room and sorted that out too. Nothing was too much trouble.”

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Posted 2 years ago

“Very personable designer, answered every question and came up with just the design I had in mind. Excellent!”

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Posted 2 years ago

“Very impressive service. Consultant v knowledgeable and gave us new ideas.”

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Posted 2 years ago

“Excellent service and product quality. Design session was very professional. Thank you”

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Posted 2 years ago

“Wayne was VERY professional and courteous Many Thanks Margaret and Tom”

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Posted 2 years ago

“Wayne was VERY professional and courteous Many Thanks Margaret and Tom”

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Posted 2 years ago

“Ray Madden was absolutely brilliant in the design process! We explained what we were looking for, various ideas from ourselves but Ray came up with the perfect solution! Thanks again Ray!😃👍🪟🛌🪞”

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Posted 2 years ago

“We popped into the Kingston showroom where Emma efficiently helped us with brochure information and by arranging an appointment with a designer. Our designer (named Artiom) visited us just a few days later. Artiom ably assisted us to choose the right design that met our requirements. He was highly creative, paid attention to details but above all did not rush us to make a decision. He produced 3-D visuals of the design which was brilliant! We are now waiting for the visit from the surveyor which would then be followed by installation. Sharps are busy at the moment so the lead time for our product is around 10 weeks (from the design visit to actual installation). We have gone for a fitted wardrobe in the bedroom.”

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Posted 2 years ago

“Absolutely outstanding service. From the first phone call to an appointment being booked for a designer to come around. Tony was just amazing. He talked us through all the options and gave suggestions to ensure we got the best design for our bedroom with a budget we could afford. Professional timely and efficient, amazing service and would highly recommend.”

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Posted 2 years ago

“Although I had a pretty good idea what style and colours I wanted - Marcus the designer was very helpful with suggestion and ideas - thank you.”

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Posted 2 years ago

“Excellent planning from Kate and follow up survey. The end result should be perfect!?”

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Posted 2 years ago

“Nice range & options, all look very good quality”

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Posted 2 years ago

“Nice range & options, all look very good quality”

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Posted 2 years ago

“The designer was really excellent, I was impressed.”

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Posted 2 years ago

“Jason Hinchliffe was very good . He listened to what we needed , he was pleasent & very accomodating. He even popped back as I changed my mind on the style which was my fault completely . A good gentleman. 😁🍀”

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Posted 2 years ago

“The designer was excellent. He listened to what we wanted and included us in every aspect of the process of the design. We certainly felt valued and we felt very comfortable talking through suggestions with him.”

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Posted 2 years ago

Sharps Bedrooms is rated 4.0 based on 2,877 reviews