Sharps Bedrooms Reviews

Name: Sharps Bedrooms
Rating: 3.95

4.0 Rating 2,907 Reviews

75 %

of reviewers recommend Sharps Bedrooms

Company Reviews

Metrics

Info

4.0

Based on 2,907 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0800 789 789

Email:

camberley.directsales@sharps.co.uk

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Sharps Bedrooms 5 star review on 11th July 2023

"Linda"

"Beccy Barker- Smith"

Sharps Bedrooms 5 star review on 18th December 2019

Margaret Marshall

Sharps Bedrooms 5 star review on 13th January 2019

Carey

Sharps Bedrooms 5 star review on 20th November 2018

C Johnston

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To whom it may concern We were expecting punctuality , gold quality Instulation and delivery & good customer service ( as shown on the website)but the experience isn’t that as it’s what’s Sharps bedroom thinks it’s alright as appointments are always to their customs regardless the time available for it’s customers with rubbish customer service as the fitters arrives to their own schedule not the customers. We placed an order on November 2021 and until today Mid April 2022 the job hasn’t been finished and the wooden borders are all over our house and we can’t move around.. it’s the worst experience we’ve ever had with a Furnitur company.. we thought the prices we paid which sharp’s company requires a big deposits in advance & a full payment before sending the delivery of each room will give us a good service and quality but we are really disappointed.. we want a refund and our money back for the second room but they won’t accept this and our money are stocked .. I won’t advice and recommend Sharp bedroom to anyone even if they are 50% or 60 present discount as they are advertising now on there products as the service you will get is rubbish and expecting a nightmare.”

Helpful Report

Posted 4 years ago

“Time wasters. Discount is just advertising. They can’t give a quote in 2 months. The designers wants the customer to do design, they should first provide some design ideas. Communication very bad.”

Helpful Report

Posted 4 years ago

“A waste of money. Was misled by the designer and the company basically told me tough luck. Should have just bought something from IKEA. I wish I checked this site before I wasted nearly £2000”

Helpful Report

Posted 4 years ago

“We've had a very bad experience with Sharps. The first fitter was very bad and left the two wardrobes unfinished with a panel bowed, exposed end pieces, exposed wood on Pelmet, shelves cut incorrectly, lights in the wrong place, doors not adjusted and very poor scribing. The second fitter resolved the issues over the course of a long day but noticed some hinges had been damaged and ordered replacements. The replacements arrived but were completely wrong (Sharps CS attempted to blame that part on me), so the third fitter had to be called off. The job was originally supposed to take 3 days, its been 3 weeks and still not finished. The customer services team have been poor and the general level of incompetence is shocking for a company like this. PLEASE research alternative and smaller local companies as they seem to try harder!”

Helpful Report

Posted 4 years ago

“Had an appointment - no 'person' turned up I had to ring and chase and chase where the 'person' was, to then get a call an hour later to say some 'person' will be with me in about 45 minutes - shocking customer service, wasted my entire day waiting in...3rd world problems I know but just ring people let them, know what's going on.”

Helpful Report

Posted 4 years ago

“Really unhappy as I thought Sharps would be a better service. The sales guy didn’t do anything I wanted said I need to change it all. Then he wouldn’t leave my house until he got a sale. It put me off using sharps so I went with someone who listened to me and wasn’t pushy!”

Helpful Report

Posted 4 years ago

“worryingly, the only 5 star reviews here seem to be mostly anonymous.”

Helpful Report

Posted 4 years ago

“I requested a planner to visit, online, and also spoke to custommer services before they were sent out.. At no point was I made aware that the minimum buy is £1500. . Time wasted”

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Posted 4 years ago

“Happy with design await fitting”

Helpful Report

Posted 4 years ago

“Very professional and helpful.”

Helpful Report

Posted 4 years ago

“the Sharps surveyor was prompt for appointment and was efficient and helpful”

Helpful Report

Posted 4 years ago

“No opinion as to quality as not yet fitted, but both representatives who have visited to measure up were delightful”

Helpful Report

Posted 4 years ago

“Efficient and patient”

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Posted 4 years ago

“One if the wardrobes quoted for was not possible on second survey so waste of my time. Your initial survey staff need more training.”

Helpful Report

Posted 4 years ago

“One if the wardrobes quoted for was not possible on second survey so waste of my time. Your initial survey staff need more training.”

Helpful Report

Posted 4 years ago

“Both the original and the surveyor’s visits were very thorough and took on board the specific requirements I had planned in advance. The drawings and designs were completed in great detail and I was able to amend various measurements at the same time. Excellent service.”

Helpful Report

Posted 4 years ago

“Was punctual and friendly. Took into account our needs.”

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Posted 4 years ago

“Efficient, knowledgable and professional”

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Posted 4 years ago

“Gill was extremely helpful explaining every detail and offering the best solution , it made the whole process simple. Prices were very good and would highly recommend Sharps design service.”

Helpful Report

Posted 4 years ago

“Excellent … faultless service.”

Helpful Report

Posted 4 years ago

Sharps Bedrooms is rated 4.0 based on 2,907 reviews