SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,301 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,301 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 22nd April 2025

179

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant company to deal with , from looking at a new car through to delivery and dealing with the service department , I have bought lots of new cars over the years, and I can honestly say that I have never received service as good as this before , I would highly recommend them they made me feel valued and appreciated , this is something that is very hard to find nowadays”

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(Durham) - Posted 3 years ago

That is great to hear Nigel. Thanks for taking the time to leave a review.

Posted 3 years ago

“I buy my cars from SGPetch because I prefer Fiat. I don’t know of another showroom in York that supplies Fiat 500. I would certainly shop around if there was more to choose from.”

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(York) - Posted 3 years ago

Thanks for leaving a review

Posted 3 years ago

“Have had better experiences when buying a car. No follow up calls to see how you are getting on with car. Be careful with part exchange found out later I could have got a much better deal elsewhere.”

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(York) - Posted 3 years ago

We are sorry you weren't 100% happy with the service, your comments have passed onto the branch.

Posted 3 years ago

“I can thoroughly recommend SG Petch for a efficient and pleasant car buying experience. Living on the Sussex coast I was looking for a low mileage second hand Kia Niro Hybrid and found one on the Kia Approved website on the forecourt at SG Petch, York. A video of the car from Tomasz and his attention to detail and understanding of my needs, meant that I purchased the car unseen. The car was delivered to my home 3 days later.”

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(York) - Posted 3 years ago

Thanks for taking the time to leave us a review.

Posted 3 years ago

“David helped me to get a bigger car for a very small amount extra a month within a few hours! He knows his stuff and is so friendly and helpful. He sorted my number plates out for me too which I am so grateful for. I will continue to go to darlington sg petch as the service is spot on.”

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(Darlington) - Posted 3 years ago

That is great to hear Stephanie, thanks for taking the time to leave a review.

Posted 3 years ago

“Good service from Michael Beck”

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(Sunderland) - Posted 3 years ago

Thanks for leaving a review Ian.

Posted 3 years ago

“What a excellent service it's spot the car is wonderful and would recommend to other people keep up the good work”

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(Darlington) - Posted 3 years ago

Hi Kevin, That is great to hear, thanks for leaving us a review.

Posted 3 years ago

“Good relationship with sales executive indie. Friendly and reliable. Asked for part ex price and came straight back with no nonsense offer. Accepted a deal. Collected car was as promised.”

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(Middlesbrough) - Posted 3 years ago

Thanks for leaving a review Graham

Posted 3 years ago

“The salesman was super friendly and efficient - really impressed”

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(York) - Posted 3 years ago

Thanks for leaving a review Laila

Posted 3 years ago

“Good service, helpful salesman, Mark, the whole experience went really smooth, thank you”

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(Middlesbrough) - Posted 3 years ago

Thanks for leaving us a review.

Posted 3 years ago

“Matthew newall got the best deal for me and was able to help massivley”

SG Petch 5 star review on 26th July 2021

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(Durham) - Posted 3 years ago

That is great to hear Andrew, Thanks for leaving a review and we hope you enjoy your new car.

Posted 3 years ago

“Absolutely brilliant customer service from Indie at the Middlesbrough (Southbank) site. The whole thing from having a test drive to driving out of the showroom with our new car was an absolute pleasure. Thank you and see you in 3 years for the next one!”

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(Middlesbrough) - Posted 3 years ago

Thats great to hear Sue. Thanks for taking the Tim to leave a review.

Posted 3 years ago

“Great service knowledgeable salesperson.”

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(Sunderland) - Posted 3 years ago

Thanks for leaving us a review Edith.

Posted 3 years ago

“Very happy with service”

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(Darlington) - Posted 3 years ago

Thanks for leaving us review Ryan.

Posted 3 years ago

“I bought a brand new Hyundai Kona Hybrid from Petch on 23d April 2021. 14 days after purchase it broke down with a transmission fault. 12 days after getting it back fixed it had a collission with a telegraph pole and was written off. The like for like replacement was identical in every way-even down to the transmission fault as it broke down after 12 days! The cars are automatic so nothing to do with my 43 years impeccable driving record”

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(Audi) - Posted 3 years ago

We are sorry you are not happy with the service you received Joan, if you would like to discuss further please don't hesitate to contact us at https://www.sgpetch.co.uk/contact-us.

Posted 3 years ago

“Was sold a new 208 at the beginning of July by Anth he completely put me at ease and nothing was to much throughout the purchase from payment plans to after care, highly recommend SG Petch Peugeot as a dealership and Anth was fantastic.”

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(Darlington) - Posted 3 years ago

That is wonderful to hear Nicola. Thanks for taking the time to leave us a review and we hope you enjoy your new car.

Posted 3 years ago

“A very straight forward and transparent buying process which made a huge relief from the usual haggling at other garages. Great service and they will deal with any teething troubles without any problem. Definitely recommend!”

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(York) - Posted 3 years ago

That is great to Fabian, Thanks for taking the time to leave us a review.

Posted 3 years ago

“Very happy with my new car. Ryan was great to deal with. Very straightforward purchase that went very smoothly. I'm not local to Darlington but I'd recommend S G Petch!”

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Posted 3 years ago

That is great to hear Rachel, Thanks for leaving us a review.

Posted 3 years ago

“Really good price genuine product love my new mats and boot liner to protect. Have used this company in the past and fast delivery, all the way up to Glasgow. Good customer service if you’re not sure what mats fit your car just call them.”

SG Petch 5 star review on 24th July 2021

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Posted 3 years ago

Thanks for leaving us a review Steven.

Posted 3 years ago

“Excellent service. Very professional. Although I am over 200 miles away they will be my preferred dealer for my next car purchase.”

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(Durham) - Posted 3 years ago

Thats great to hear Graham, Thanks for taking the time to leave us a review.

Posted 3 years ago

SG Petch is rated 4.8 based on 5,301 reviews