Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,432 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything ok”

Helpful Report

Posted 2 months ago

“I was very happy with the service and thought it was very cost effective. It would be much better if you could give a time slot for the collection, to hang around all day waiting for the courier is difficult when you’re working.”

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Posted 2 months ago

“Great service. Comptative rates, good clear instructions before collection. Collection was on time . Tracking kept up today and it was delivered on correct day. All in all an excellent experience. Will 100% use again in future”

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Posted 2 months ago

“Je suis très satisfaite de vos services. Merci.”

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Posted 2 months ago

“Excelent service. Straight forward not much fuss. Good value, bag was undamaged and arrived in very good time. The only negative was that I found having to wrap a holdall such a waste of materials, however, I do understand the reason.”

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Posted 2 months ago

“I've used Send My Bag twice now, and it's always been very easy, affordable and efficient! The website is thorough and easy to fill out, and then your bags are picked up on the chosen day and sent quickly to their destination.”

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Posted 2 months ago

“Picked up on time and quickly delivered”

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Posted 2 months ago

“I had some problems with which location my suitcase would be picked up from but the customer service team were fantastic and were amazing help, and even sent me some extra information about attaching the forms without the send my bag specific ones, and it came just exactly as it was sent. Would definitely recommend!”

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Posted 2 months ago

“Brilliant service, easy to use and price was less than I thought it would be. I was tracked and updated of my bags frequently and they arrived quicker than anticipated”

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Posted 2 months ago

“Quick, easy and affordable! My items arrived on schedule. Some of the things were fragile. Nothing was broken!”

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Posted 2 months ago

“Arrived exactly when it said it would in great condition. Would definitely use again.”

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Posted 2 months ago

“Wonderful experience!!”

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Posted 3 months ago

“Excellent service and very fast delivery. Only issue is that UPS attempted delivery on multiple days and never once rang my son - even though his phone number was on the bag.”

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Posted 3 months ago

“Happy with pick up and delivery to other country. Will you send my bags ahain”

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Posted 3 months ago

“Prompt efficient”

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Posted 3 months ago

“I cannot fault this company for their excellent service over the past few years. They are efficient, helpful and friendly and they respond to emails and queries promptly. They have delivered a superb service on several occasions without a hitch. The only time there was a hiccup a few years ago, they dealt with it immediately and sorted it out quickly. I would not hesitate to recommend them to anyone, indeed I have already done so to several people who are looking for a trustworthy courier company.”

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Posted 3 months ago

“Fast, efficient, reactive to emails, they are selling exactly what they are saying. Fantastic.”

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Posted 3 months ago

“perfect service!”

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Posted 3 months ago

“Fast efficient and helpful when things were missed on my side. My box arrived very quickly and in perfect condition.”

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Posted 3 months ago

“Easy to book, clear guidance on preparation, extremely affordable, fast delivery. I'm honestly so impressed and will definitely use again.”

Helpful Report

Posted 3 months ago

Send My Bag is rated 4.8 based on 1,432 reviews