Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,337 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,337 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent a 25 kg suitcase from Spain to Colorado, US. it arrived flawlessly 2 days before. It is quite expensive however, so we will not use this as often as we would like. I will point point out that I got an email form the carrier asking for authorization to open our bag due to forbidden items found inside. Turns out I had a small mosquito repellent bottle, and diaper rash cream. In the end I don't think they opened the bag but it was really stressful to think the bag might not make it. So triple check all the lists of items forbidden in your suitcase's route (eg. NO LIQUIDS in EU USA) routes!”

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Posted 5 months ago

“On time collection and delivery. I will happily use them again.”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“Straightforward, efficient, speedy and undamaged”

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Posted 5 months ago

“simple, effcient, economic”

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Posted 5 months ago

“Excellent service from start to finish. Very helpful.”

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Posted 5 months ago

“Picked up on time delivered on time”

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Posted 5 months ago

“It was my 3rd order. Good service, as always, and for a reasonable price.”

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Posted 5 months ago

“The whole team is fantastic”

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Posted 5 months ago

“Excellent service. Collection and delivery at both outward and return destinations all went smoothly and in the allocated time scale.”

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Posted 6 months ago

“So good. Had a hiccup when filling out the form online and the lady from Bangor came on and helped me figure it out smoothly. Bag got delivered within three days safe and sound. Highly recommend.”

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Posted 6 months ago

“Easy process, reasonable price and bag arrived on time. Would use again.”

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Posted 6 months ago

“Everything was easy with pick ups and drop offs when they were promised. Clear instructions for packing and transporting. Worth it to buy their strong luggage labels. Very satisfied.”

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Posted 6 months ago

“Great customer service. Explained everything, docs completed, package collected next morning”

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Posted 6 months ago

“Was recommended this service by a friend and i only have one thing to say which is they were 100% from start to finish would definitely use this conpany again😊”

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Posted 6 months ago

“Everything went smoothly. Received on time.”

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Posted 6 months ago

“A great service! Easy to book and bag was transferred from hotel in Liverpool to hotel in London within 48 hours.”

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Posted 6 months ago

“Great service, thanks.”

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Posted 6 months ago

“Efficient, arrived at destination within days of collection U.K. to Australia!”

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Posted 6 months ago

“Very reliable and quick service,will alaways recommend.My bag took only 6 days from Uk to Australia”

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Posted 6 months ago

Send My Bag is rated 4.8 based on 1,337 reviews