Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,432 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, on time - would have preferred a shorter window for pick up time to avoid having to take a full day off work to be home for the collection but apart from that it was very good.”

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Posted 3 months ago

“A**** experience”

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Posted 3 months ago

“Fast, efficient process. Very iformative throughout every stage of transportation. Can not fault, will use this service again.”

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Posted 3 months ago

“Great service, any problems were sorted out very quickly, bag arrived exactly on time, absolutely recommend this service without hesitation”

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Posted 3 months ago

“As usual service was exemplary. Office staff very helpful and suitcase picked up and delivered on schedule.”

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Posted 3 months ago

“Reliable and on time will not use anyone else”

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Posted 3 months ago

“Excellent service, collection and delivery on the days requested, labels etc sent to me as requested, Would recommend and certainly use again”

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Posted 3 months ago

“Great service, reliable and fast delivery!”

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Posted 3 months ago

“rapido, barato y profesional . Solicite muchos presupuestos y me quede con sendmybag. El hombre recogiendo el paquete un 10”

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Posted 4 months ago

“Bags arrived quickly & safely”

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Posted 4 months ago

“I've already left a review.”

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Posted 4 months ago

“Great service. 10/10”

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Posted 4 months ago

“Great service, easy to organize and track delivery. God send for parents at University College n England!!”

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Posted 4 months ago

“It's great, easy to work with and fast!”

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Posted 4 months ago

“Excellent, prompt and efficient service”

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Posted 4 months ago

“Great service. Recommend!”

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Posted 4 months ago

“Picked up as requested ,delivered as expected ,pick up on return to timescale and returned as expected”

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Posted 4 months ago

“Wonderful experience from start to finish. Daytime customer services team excellent. Streamlined service, top effiency, superb tracking and speedy delivery. Highly recommend Send My Bag.”

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Posted 5 months ago

“Efficient. If you need to call, matters are handled in a friendly manner.”

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Posted 5 months ago

“I had a great experience with Send My Bags. We needed to ship luggage from the EU to the US and Send My Bags made it very easy. The instructions were clear and concise and customer service was very helpful in coming up with solutions for a bag pick up when we could not coordinate it with a direct pick up at our residence. We will be using this service again this summer to ship luggage to th UK.”

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Posted 5 months ago

Send My Bag is rated 4.8 based on 1,432 reviews