Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,432 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Very reasonable too. So convenient as it is door to door. I will use this service again and again. Box arrived safe and sound and bang in time”

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Posted 5 months ago

“I recieved my lugaggae very quickly. I am very satisfied with this service.”

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Posted 5 months ago

“Have used a number of times. Excellent service, knew where our boxes were at all times. 3 days to get delivered to Japan. Would highly recommend.”

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Posted 5 months ago

“Wonderful door to door service. Would recommend having somewhere on webcite to have suitcases need to be signed for upon delivery.”

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Posted 5 months ago

“unusually good customer support”

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Posted 5 months ago

“Highly, highly recommend.”

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Posted 5 months ago

“So easy to use. The instructions are very clear and the service is so convenient even in a small, remote town in Italy.”

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Posted 5 months ago

“Excellent service , will use again .”

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Posted 5 months ago

“Excellent service and professionalism. I got my bag from Metz to Stockholm in 3 days through DHL.”

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Posted 5 months ago

“Excellent customer service and very clear website.”

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Posted 5 months ago

“Good price, works. Good timing. What would make it better? To have a more specific timing for the pickup of the luggage. And to also do pickups on the weekends.”

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Posted 6 months ago

“Send My Bag provided us with reliable service during our temporary move from Europe to the US. All instructions were clear and Send My Bag lived up to their all of their commitments.”

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Posted 6 months ago

“Easy to manage, accurate instructions, good timing, good price. Highly recomended”

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Posted 6 months ago

“First time I used a carrier who delivered on time and without complication.”

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Posted 6 months ago

“The whole experience was excellent from start to finish and would not hesitate to use again.”

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Posted 6 months ago

“Excellent service! Easy to follow step by step guides. Would definitely recommended getting the document wallets. Bag arrived before we got home.”

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Posted 6 months ago

“The Send My Bag process is smooth from beginnning to end - I've used it on a number of occasions to send items both large and small, one lone package or multiple heavier boxes/suitcases. It is amazingly simple and affordable. I'd highly recommend the service.”

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Posted 6 months ago

“Brilliant service, easy to us, arrived very quickly, good price”

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Posted 6 months ago

“Convenient to book and quick delivery!”

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Posted 7 months ago

“perfect!!!!”

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Posted 7 months ago

Send My Bag is rated 4.8 based on 1,432 reviews