Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,432 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

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“Fast, cheap and perfectly on time, as always!”

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Posted 6 years ago

“Good service, would have given a Very good, but the wide time range over collection is the only down point. Morning or Evening would be good and then confirmation 1 hour ahead as at present would make life a great deal easier. Other than that, system worked very well indeed and was greatly appreciated by me.”

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Posted 6 years ago

“the bag was picked up on a monday at noon in London and was delivered to the destination on thursday morning in Madrid. Great service!”

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Posted 6 years ago

“Excellent service with value for money. Takes the drudge out of lugging heavy items abroad and within the UK. Keep it up. thanks”

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Posted 6 years ago

“Nice !!”

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Posted 6 years ago

“Used it many times, never had an issue. Always a great service!”

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Posted 6 years ago

“Always an amazing service! The app is easy and good working and the shipments have always been punctual and successful, moreover the people of the shipagencies chosen are kind and helpful.”

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Posted 6 years ago

“Send My Bag is a fantastic, cheap and efficient way to send stuff abroad! Recommended”

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Posted 6 years ago

“Very fast. Excellent service.”

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Posted 6 years ago

“Very good and reliable company to use. Definitely I will recommend them to all friends and family..”

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Posted 6 years ago

“I highly recommend this service!”

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Posted 7 years ago

“Very fast delivery. ! Recommended! However i mistakenly overestimated the weight of my bags and you are supposed to get money back if your bags weigh much less than what you stated. I never received any funds back and i drastically over stated the weight, both bags were half the estimated weight.”

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Posted 7 years ago

“It's refreshing when a company does what it says it will do.”

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Posted 7 years ago

“Quick, easy and cheaper than airlines!”

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Posted 7 years ago

“Brilliant service. Available on short notice, and support staff were extremely helpful. Bags arrived in the exact condition that they left in.”

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Posted 7 years ago

“sendmybag has really good delivery service!!! I barely even write review on anything but this time i’m just so amazed by their service. My luggage was shipped to the UK from Ireland and everything went perfectly fine and on time”

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Posted 7 years ago

“A fast and really efficient service”

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Posted 7 years ago

“A fantastic, fast, easy service.”

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Posted 7 years ago

“This is a brilliant way to send luggage within the UK and abroad. I have used it for my student offspring with great success - even sent a guitar and amplifier to my son in Amsterdam both arriving promptly and unscathed! Takes the stress out of moving away and is so easy to use.”

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Posted 7 years ago

“Having to cross England on two trains, one of which had multiple stops, and having heath problems, I couldn't believe it when I found 'Send My Bag', to forward my large, heavy suitcase (and return), for such a great price. I found the website easy to navigate, asked multiple questions during a live 'chat', and my case was sent from one end of the country, to 250 miles away, returning 2 weeks' later. I would not hesitate to use this service again - it saved me a LOT of problems. There is no way I could have travelled with anything large than a large holdall (esp on South West Railway service, that didn't even have a luggage rack!). Thank you to all involved.”

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Posted 7 years ago

Send My Bag is rated 4.8 based on 1,432 reviews