Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,607 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,607 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Competitive price, very clear instructions and good labelling. Courier collected and delivered within stated timescale. Just wish they could be a bit more precise about the on-the-day timings.”

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Posted 4 years ago

“Exellent service! Complete and finished exactly as expected. My bag was even delivered a day earlier”

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Posted 4 years ago

“Very efficient and reliable service”

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Posted 4 years ago

“Excellent service. Would definitely use again”

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Posted 4 years ago

“Five star service. Their communications brilliant paperwork all on time I was delighted with their support and information. System easy to use too.”

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Posted 4 years ago

“Excellent all round service. Speedy , helpful friendly replies to queries. Bags picked up and delivered efficiently, with ongoing tracking. Thank you Send My Bag!”

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Posted 4 years ago

“Great service. Bags collected mid afternoon in Scotland and delivered to Surrey address the next morning. What a good idea. Will consider using Send My Bag again.”

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Posted 4 years ago

“I received my suitcase with broken wheels and it was not covered by their insurance, so it’s very likely I won’t use Send my Bav again”

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Posted 4 years ago

“On time, polite and no issues. Just how I like it.”

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Posted 4 years ago

“Fast, efficient, always kept up to date on the progress”

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Posted 4 years ago

“Very smooth service to send a box to the USA . Clear instructions to prepare the box and filling the declaration forms . Arrived as scheduled .”

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Posted 4 years ago

“Easy to use, step-by-step process for shipping excess luggage including shipping documentation and customs declarations for daughter moving abroad to study. Smooth flawless execution from collection by courier, tracking en route and delivery to destination. Highly recommended.”

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Posted 4 years ago

“Did exactly what it said on the tin.”

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Posted 4 years ago

“Sent 1 box from the UK to Norway. The process was very smooth. I would highly recommend.”

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Posted 4 years ago

“Excellent service, fast, reliable and pleasant.”

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Posted 4 years ago

“An excellent and fast service.”

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Posted 4 years ago

“Super as always, thanks”

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Posted 4 years ago

“On the time in the pick up and the delivery; package arrived in perfect conditions; competitive prices”

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Posted 4 years ago

“This service was fantastic and a wonderful way to ship things to my daughter in Ireland! Great communication, solid estimate, and timely tracking. Will definitely use again!”

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Posted 4 years ago

“Have used this company three times now and each pick up/delivery has been exactly on time. A terrific service. I wouldn’t use anyone else.”

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Posted 4 years ago

Send My Bag is rated 4.8 based on 1,607 reviews