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Send My Bag Reviews

4.8 Rating 1,432 Reviews
96 %
of reviewers recommend Send My Bag
4.8
Based on 1,432 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
You are amazing
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Posted 4 years ago
Had a great experience shipping back a large, heavy suitcase from Paris to the US (NJ) as part of my relocation: incredibly easy to book and prepare my bag, and the shipping was very fast and on-time. The only thing that would make the experience better would be to know a more precise pick-up window (vs having to wait from 9-18h; DHL finally came at 16h), but I would absolutely use this service again and recommend it to others. For the size and weight of my suitcase, I know it saved me a lot of money, and it was also worth not having the aggravation of bringing it to and from the airport when I was flying with other luggage.
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Posted 4 years ago
I used Send my Bag from Australia to UK three times and every time was nothing short of excellent. Even during the height of the pandemic everything worked like clockwork.
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Posted 4 years ago
Fantastic service
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Posted 4 years ago
Excellent collection and delivery plus it can be tracked.
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Posted 4 years ago
Punctual, reliable, trustworthy. I only have good things to say. Thank you for making traveling so much easier and lighter...
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Posted 4 years ago
I sended my bag from London to Croatia! It was delivered in 1 week and I was very satisfied with service! Thank you!
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Posted 4 years ago
Great service and good price
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Posted 4 years ago
very good service thank you
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Posted 4 years ago
great service collection and delivery excellent
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Posted 4 years ago
Easy to use and efficient services
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Posted 4 years ago
Great job, very easy
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Posted 4 years ago
Super service
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Posted 4 years ago
Great service, as always 😊
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Posted 4 years ago
Excellent service
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Posted 4 years ago
Send my bag were helpful and sending the bag was ok but a lot more paperwork now needed. The problem was that you pay the Brexit surcharge when sending the actual SMB fee and then you still get hit by more border fees at customs due to Brexit. So the service now costs more than the double and therefore not as attractive next time will likely take bag with me on the plane.
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Posted 4 years ago
This service was easy, fast, and very convenient. I needed to send my belongings and sentimental things from one country to another and found this to be the best way.
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Posted 4 years ago
Have used this service twice for my son’s luggage too and from university. Will definitely use again. Very convenient and efficient.
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Posted 4 years ago
Everything OK
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Posted 4 years ago
Excellent all around, very impressed!
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Posted 4 years ago
Send My Bag is rated 4.8 based on 1,432 reviews