Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,528 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 17th April 2026

Send My Bag 5 star review on 20th January 2023

Denis

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful experience from start to finish. Daytime customer services team excellent. Streamlined service, top effiency, superb tracking and speedy delivery. Highly recommend Send My Bag.”

Helpful Report

Posted 9 months ago

“Efficient. If you need to call, matters are handled in a friendly manner.”

Helpful Report

Posted 9 months ago

“I had a great experience with Send My Bags. We needed to ship luggage from the EU to the US and Send My Bags made it very easy. The instructions were clear and concise and customer service was very helpful in coming up with solutions for a bag pick up when we could not coordinate it with a direct pick up at our residence. We will be using this service again this summer to ship luggage to th UK.”

Helpful Report

Posted 9 months ago

“Excellent service. Very reasonable too. So convenient as it is door to door. I will use this service again and again. Box arrived safe and sound and bang in time”

Helpful Report

Posted 9 months ago

“I recieved my lugaggae very quickly. I am very satisfied with this service.”

Helpful Report

Posted 10 months ago

“Have used a number of times. Excellent service, knew where our boxes were at all times. 3 days to get delivered to Japan. Would highly recommend.”

Helpful Report

Posted 10 months ago

“Wonderful door to door service. Would recommend having somewhere on webcite to have suitcases need to be signed for upon delivery.”

Helpful Report

Posted 10 months ago

“unusually good customer support”

Helpful Report

Posted 10 months ago

“Highly, highly recommend.”

Helpful Report

Posted 10 months ago

“So easy to use. The instructions are very clear and the service is so convenient even in a small, remote town in Italy.”

Helpful Report

Posted 10 months ago

“Excellent service , will use again .”

Helpful Report

Posted 10 months ago

“Excellent service and professionalism. I got my bag from Metz to Stockholm in 3 days through DHL.”

Helpful Report

Posted 10 months ago

“Excellent customer service and very clear website.”

Helpful Report

Posted 10 months ago

“Good price, works. Good timing. What would make it better? To have a more specific timing for the pickup of the luggage. And to also do pickups on the weekends.”

Helpful Report

Posted 11 months ago

“Send My Bag provided us with reliable service during our temporary move from Europe to the US. All instructions were clear and Send My Bag lived up to their all of their commitments.”

Helpful Report

Posted 11 months ago

“Easy to manage, accurate instructions, good timing, good price. Highly recomended”

Helpful Report

Posted 11 months ago

“First time I used a carrier who delivered on time and without complication.”

Helpful Report

Posted 11 months ago

“The whole experience was excellent from start to finish and would not hesitate to use again.”

Helpful Report

Posted 11 months ago

“Excellent service! Easy to follow step by step guides. Would definitely recommended getting the document wallets. Bag arrived before we got home.”

Helpful Report

Posted 11 months ago

“The Send My Bag process is smooth from beginnning to end - I've used it on a number of occasions to send items both large and small, one lone package or multiple heavier boxes/suitcases. It is amazingly simple and affordable. I'd highly recommend the service.”

Helpful Report

Posted 11 months ago

Send My Bag is rated 4.8 based on 1,528 reviews