Send My Bag Reviews

Name: Send My Bag
Rating: 4.79

4.8 Rating 1,432 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,432 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My suitcase was collected on the date agreed and returned to my home as expected. My only concern is that there are so many items that you would normally pack when going on holday that are prohibited items . Listing and valuing the items for customs can be tedious”

Helpful Report

Posted 1 year ago

“Great service and good pricing”

Helpful Report

Posted 1 year ago

“Fantastic service... Easy ,affordable and stress free ✨️ 😌”

Helpful Report

Posted 1 year ago

“Collected from UK & delivered to my Spanish Hotel on time. Return collection just as smooth”

Helpful Report

Posted 1 year ago

“Very simple and very organized. Was a great help!”

Helpful Report

Posted 1 year ago

“Just worked perfectly and customer support seee great too . I contacted them to ensure I had understood correctly as it was my first time sending this way and they were super helpful”

Helpful Report

Posted 1 year ago

“Fast shipment”

Helpful Report

Posted 1 year ago

“Easy efficient process and super quick to receive bags. Free label holders included unlike other providers”

Helpful Report

Posted 1 year ago

“Tutto molto ben organizzato”

Helpful Report

Posted 1 year ago

“Great service. I would recommend.”

Helpful Report

Posted 1 year ago

“the service was precise and punctual, both when collecting the luggage from the departure location and when delivering it to the recipient. the tracking was also precise and detailed.”

Helpful Report

Posted 1 year ago

“I have used Send my Bag on a number of occasions now, and can confirm that the service is excellent. The cases are always picked up and then delivered to their destination within the time frame quoted. I thoroughly recommend this service.”

Helpful Report

Posted 1 year ago

“Absolutely brilliant. Nothing was too much trouble. Easy to use and arrange .”

Helpful Report

Posted 1 year ago

“Stunning service.”

Helpful Report

Posted 1 year ago

“Outstanding service from start to finish. We moved six oversized bags and they made it very easy to do. Great communication and they do a great job of telling you the process and leading you along as you go. Trustworthy, reliable, dependable. Our bags showed up about four days after we arrived. Amazing.”

Helpful Report

Posted 1 year ago

“Good price, prompt service”

Helpful Report

Posted 1 year ago

“Brilliant service. Very easy to navigate. Would definitely recommend”

Helpful Report

Posted 1 year ago

“What a great service, thank you! It actually took six days to arrive, London to Southern France, rather than the suggested four or five, but that was fine actually. Good communication and updates through your app. Quite a lot of paperwork. procedures and detail to get one's head around using you for the first time, but I'm sure it will be easier in future now I know the form. Thank you again!”

Helpful Report

Posted 1 year ago

“sent me a bill for oversize charge, picture sent back showing bag clearly within declared size then no followup”

Helpful Report

Posted 1 year ago

“Brilliant service. Absolutely life saver. Will always use.”

Helpful Report

Posted 1 year ago

Send My Bag is rated 4.8 based on 1,432 reviews