Send My Bag Reviews

Name: Send My Bag
Rating: 4.80

4.8 Rating 1,633 Reviews

96 %

of reviewers recommend Send My Bag

Company Reviews

Metrics

4.8

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Send My Bag 5 star review on 5th March 2025

Giulia

Send My Bag 5 star review on 26th October 2023

Wendy

Send My Bag 5 star review on 1st August 2023

Frances

Send My Bag 5 star review on 20th January 2023

Denis

Send My Bag 5 star review on 30th May 2022

Christina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used it twice, twice something was wrong. The first time, they didn't come to collect my parcel because it was in a "remote" area, which I paid an excess for this. So I had to drop it myself in Melbourne (which is not such a remote area), but they wouldn't give me any refound for the excess I paid or anything. What's the point of paying a delivery if I actually do it myself? The second time, two weeks after I received my parcel they send me a mail to pay more because my bag finally didn't have the dimensions I mentioned, and when they send the dimensions to you, they send the exact same dimensions, just not in the same order... They would put the height instead of the width and so on, which indeed change the dimensions and the price of my parcel, even tho I did measure it while following their videos So yeah, your bag will arrive, just be prepare to pay even more than the crazy expensive price you already paid for it.”

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Posted 9 months ago

“Had a follow up issue receiving invoices from FedEx whom I never engaged with ! They hounded me for £15 plus change despite your support team saying to ignore these I then received a note from you saying this was due ? Do I paid it then FedEx apologised avc wait it should have been yourselves , but by this time I had already paid the invoice ! Still very confused”

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Posted 9 months ago

“It was not complicated. It was reliable and not expensive.”

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Posted 9 months ago

“Excellent service thank uou”

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Posted 9 months ago

“Always great service and very helpful customer support best service there is have used several times quick no hassle delivery as well”

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Posted 9 months ago

“all went very smoothly with no problems at all. Will certainly use this service again. Thank you”

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Posted 9 months ago

“Saves the hassle of carrying my bag”

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Posted 9 months ago

“Great experience. Couldn’t have been happier with their Service. I would recommend send my bag to anyone who needs packages sent to Europe.”

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Posted 9 months ago

“Absolutely delighted with this service. Brilliant for students sending their belongings back home for the summer or heading back to uni.”

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Posted 9 months ago

“All worked beautifully....I had a couple of queries and these were dealt with promptly. I understand the company are looking at timed collection slots and that would be excellent. Will use again and have already recommended”

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Posted 9 months ago

“Very Good Service”

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Posted 9 months ago

“its great service while im travelling help me so much”

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Posted 9 months ago

“The best service out there, super fast, easy and reliable!”

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Posted 9 months ago

“Everything went smooth. Great communication. It went fast. I recommend”

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Posted 10 months ago

“Best! Super fast 💯”

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Posted 11 months ago

“excellent service would use again”

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Posted 11 months ago

“All good. Timing at both ends worked smoothly.”

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Posted 11 months ago

“All stages of the process were quick and easy, plus customer service was great. Definitely will use again - made international travel much more pleasant!”

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Posted 11 months ago

“An excellent service in every way”

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Posted 11 months ago

“I was flying from Malta to Seattle to San Diego to Hawaii to Arizona to Florida before heading home to Malta. I’ve been traveling for 5 months and picked up a lot of items! I shipped a large luggage weighing 70 lbs from San Diego to Florida so I wouldn’t have to carry all the new stuff to Hawaii and Arizona. It cost me $100 LESS than paying for an overweight domestic check-in bag on the airline! I wish I had known about SendMyBag last spring when I moved my son back to the U.S. from Holland! Best service EVER!!”

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Posted 11 months ago

Send My Bag is rated 4.8 based on 1,633 reviews