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Scrivens Opticians & Hearing Care Reviews

4.5 Rating 4,970 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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Phone:

0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been coming to the Didcot branch for a long time. The service has always been good. The staff have been kind, welcoming, and helpful. In particular Nagini Cambampati ( hope I spelt that correctly) who has kept my sight going well over the years.”

(Didcot) - Posted 7 hours ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Didcot!

Posted 6 hours ago

“Wow what great service, and expert treatment. From the moment I walked in to the store, I was grated with a very warm welcome, and nothing was any trouble, the staff were very helpful and knowledgeable, the optician was very thorough and understood my needs. I can't say anything negative, as my experience was pleasant, and I would highly recommend this company to anyone looking for opticians.”

Posted 10 hours ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 6 hours ago

“I had my eye tests at Scrivens a couple of days ago. Customer service was phenomenal. Technician & Opticians both were really professional and briefed about the procedures in advance. I highly recommend them!”

Posted 12 hours ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 hours ago

“Atenție la detalii,profesioniști,amabili”

Posted 12 hours ago

Thank you for the kind words!

Posted 6 hours ago

“Excellent customer service throughout from booking to choosing frames. Efficient service and great prices to.”

Posted 12 hours ago

Thank you for taking the time to leave us such a nice review!

Posted 6 hours ago

“First class service would highly recommend”

Posted 12 hours ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 6 hours ago

“I visited the Scrivens branch in Hunslet Leeds on friday for a free hearing check. I do need hearing aids. The service there was brilliant. Everything was explained to me in detail. It was good old fashioned service, quite an unusual thing to find these days.”

(Leeds Hunslet) - Posted 1 day ago

Thank you for the kind words! We’re so happy your visit at Leeds Hunslet went so smoothly!

Posted 12 hours ago

“Very helpful”

Posted 2 days ago

Thank you for taking the time to leave us such a positive rating!

Posted 12 hours ago

“I was received courteously at Scrivens branch in Sutton Coldfield. My eye test was conducted with professional care and kindness by Sonia and all the staff were helpful and accommodating. My glasses were ready within the time stated, and they are already proving excellent. Grateful thanks to all concerned.”

(Sutton Coldfield) - Posted 3 days ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 12 hours ago

“Excellent service and the staff in Ringwood branch could not be more helpful”

(Ringwood) - Posted 4 days ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Ringwood!

Posted 3 days ago

“They were very approachable, helpful and caring. They spent time helping me choose my frames and I felt they were honest with their opinions in the kindest way.”

Posted 4 days ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 3 days ago

“Market Deeping. Excellent staff and service as always.”

(Market Deeping) - Posted 4 days ago

Thank you for the kind words! We’re so happy your visit at Market Deeping went so smoothly!

Posted 3 days ago

“Absolutely brilliant! Everything fine, very fast and highly professional service! Definitely 💯 recommend!”

Posted 5 days ago

Thank you for your wonderful review! We look forward to assisting you again in future!

Posted 4 days ago

“Excellent customer service.”

Posted 6 days ago

Thank you for taking the time to leave us such a positive rating!

Posted 6 days ago

“Good morning,I visited Scrivens on south coast road peacehaven,with a small hearing id problem,once again,i dealbt with impeccable service,from the outstanding knowledge of the staff there,absolutely Amazing help from the staff instore,im overwhelmed with the help ive recieved”

(Peacehaven) - Posted 6 days ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Peacehaven!

Posted 6 days ago

“I chose to try this Opticians as an alternative to being part of a rushed conveyor belt process which seems to be the norm nowadays. I was not disappointed. It was a very peaceful and unhurried experience. The Optician took time to listen, explain and reassure, without any pressure to move on quickly to choosing frames - which at that time I did not want. Certainly my best experience yet from a Newmarket optician and staff, so I would recommend them.”

(Newmarket) - Posted 6 days ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 6 days ago

“Excellent choice of glasses and helpful friendly staff for good advise....”

Posted 6 days ago

Thank you for taking the time to leave us such a nice review!

Posted 6 days ago

“Friendly,helpful staff,very professional.My glasses were meant to take 10 days but came within 3 days.perfect for me as i needed them for my job.very happy with the whole service i recieved”

Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 6 days ago

“Excellent Customer Service! Abhin & Frances made the Experience very comfortable for me👍😊”

Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 days ago

“Always amazing, friendly and knowledgeable service. I would thoroughly recommend Scrivens Bury St Edmunds.”

(Bury St Edmunds) - Posted 1 week ago

Thank you for the kind words! We’re so happy your visit at Bury St Edmunds went so smoothly!

Posted 1 week ago

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Scrivens Opticians & Hearing Care is rated 4.5 based on 4,970 reviews