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Scrivens Opticians & Hearing Care Reviews

4.5 Rating 4,979 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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Phone:

0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service.”

Posted 1 week ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 week ago

“Good morning,I visited Scrivens on south coast road peacehaven,with a small hearing id problem,once again,i dealbt with impeccable service,from the outstanding knowledge of the staff there,absolutely Amazing help from the staff instore,im overwhelmed with the help ive recieved”

(Peacehaven) - Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Peacehaven!

Posted 1 week ago

“I chose to try this Opticians as an alternative to being part of a rushed conveyor belt process which seems to be the norm nowadays. I was not disappointed. It was a very peaceful and unhurried experience. The Optician took time to listen, explain and reassure, without any pressure to move on quickly to choosing frames - which at that time I did not want. Certainly my best experience yet from a Newmarket optician and staff, so I would recommend them.”

(Newmarket) - Posted 1 week ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 week ago

“Excellent choice of glasses and helpful friendly staff for good advise....”

Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“Friendly,helpful staff,very professional.My glasses were meant to take 10 days but came within 3 days.perfect for me as i needed them for my job.very happy with the whole service i recieved”

Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

“Excellent Customer Service! Abhin & Frances made the Experience very comfortable for me👍😊”

Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“Always amazing, friendly and knowledgeable service. I would thoroughly recommend Scrivens Bury St Edmunds.”

(Bury St Edmunds) - Posted 1 week ago

Thank you for the kind words! We’re so happy your visit at Bury St Edmunds went so smoothly!

Posted 1 week ago

“Found everyone very helpful and friendly giving good advice on what I needed the service was excellent”

Posted 1 week ago

Thank you for your wonderful review! We look forward to assisting you again in future!

Posted 1 week ago

“Excellent service nothing to much trouble”

Posted 1 week ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 week ago

“Excellent eye test, a very thorough examination and everything was explained to me, I felt that nothing was too much trouble. The two receptionists, were extremely helpful, caring and I felt confident in choosing new frames.”

Posted 1 week ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 week ago

“Having previously used both Boots and Specsavers I have to recommend Scrivens in Wolstanton. I have no real issues with the other two mentioned. However the time taken for the test and the very thorough explanations and advise was a big step up. Only just ordered my glasses so this is a review of the eye test and selection process which I happily give 100%. This will be my opticians going forward.”

Posted 1 week ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 week ago

“Always friendly it's a nice little opticans”

Posted 1 week ago

Thank you for taking the time to leave us such a nice review!

Posted 1 week ago

“Absolutely brilliant service. Well recommended. Mildenhall branch.”

(Mildenhall) - Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Mildenhall!

Posted 1 week ago

“Brilliant service, very efficient and professional. Will be returning to this branch again for sure.”

Posted 2 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“The customer service received by both Laura and Hayley is excellent. They helped me choose a pair of glasses that suited me perfectly.”

Posted 2 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

“Lauren and her OA colleague at the branch in Hoddesdon, Herts, have been superb, from the moment I walked into the branch to browse for new glasses until I collected them this morning. Both were very friendly, professional and extremely helpful. Ami, the optometrist listened carefully to my concerns and offered practical advice throughout the eye examination. I cannot fault the team at Scrivens at all and they are a far cry from their major competitors on the same high street. The final cost of my glasses may be a little more expensive, but it has been well worth paying just a few extra pounds to receive a brilliant customer service.”

(Hoddesdon) - Posted 2 weeks ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 2 weeks ago

“Kind, caring , professional, fun.”

Posted 2 weeks ago

Thank you for taking the time to leave us such a nice review!

Posted 2 weeks ago

“The team at the Oldbury branch are helpful and approachable, I won’t go anywhere else for my eye care. The Optometrist I saw recently was thorough, knowledgeable, patient and made sure she covered every point that I was concerned about before I left. The appointment wasn’t rushed and she made clear recommendations, really happy with my experience.”

(Oldbury) - Posted 2 weeks ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Oldbury!

Posted 2 weeks ago

“I was warmly greeted by Georgina and the optician. I was seen on time with very little waiting time and my optician was very friendly and put me at ease immediately. She was very efficient and thorough and explained everything clearly and proffessionally. I needed new glasses and Georgina was very helpful. I suppose the only downside is the price of new glasses, but it's the same at any Optician practice. At Scrivens, you always feel like you are being given a personal service, I higjly recommend them.”

Posted 2 weeks ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 weeks ago

“I've always received excellent care and customer service when coming for an eye test in Chipping Norton and the last time was no exception. All members of staff are so friendly and helpful and make you feel like a valued customer. Thank you.”

(Chipping Norton) - Posted 2 weeks ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 weeks ago

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Scrivens Opticians & Hearing Care is rated 4.5 based on 4,979 reviews