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Scrivens Opticians & Hearing Care Reviews

4.5 Rating 4,982 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

Company Reviews

About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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Phone:

0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hanni Mohamed for Scrivens, at Wickham Surgery did a full hearing test on me, for the NHS. I would like to commend her for her service. She was very clear and patient. She did not rush me and explained everything very well. She answered all my questions thoroughly.”

Posted 2 days ago

“I have just completed the survey as requested I am happy with my hearing aids at the moment I leave the batteries in until they start to beep thank you for your help”

Posted 2 days ago

“came in for an eye check, staff was lovely and manager was very friendly.”

Posted 2 days ago

“Excellent efficient service would recommend the Thirsk practice”

(Thirsk) - Posted 3 days ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Thirsk!

Posted 3 days ago

“I was totally pleased by Jess, so helpful and kind and nothing was too much, I asked for a glass of water, which I got very speedily. Thank you to all the staff, very friendly and knowledgeable.”

Posted 3 days ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 3 days ago

“Good no problem”

Posted 3 days ago

Thank you for taking the time to leave us such a positive rating!

Posted 3 days ago

“I would like to write a review on Shirley,Southampton store. I recently had my eyes tested by Jason who is the Optometrist there. He is a fantastic Optom who is patient, kind and very thorough. I then ordered my lovely glasses which was a bit of an awkward prescription. All the staff gave exceptional care and customer service. Customer service is key to me because I used to work in retail. Thank you to all at Scrivens Opticians. Best wishes Diana lawson”

(Southampton Shirley) - Posted 3 days ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 3 days ago

“The staff are very friendly and helpful when i go in i wouldn't go anywhere else and always recommend them”

Posted 4 days ago

Thank you for taking the time to leave us such a nice review!

Posted 4 days ago

“From day one I received a friendly welcoming, Put at ease and everything discussed was explained clearly regarding the purpose and stages of my visits, Everything explained and easy to understand, I felt most comfortable and at ease, I later revisited with regards adjustment to my Earing aid ( a mold made for my Right Earing aid) Again well pleased with the service I received,”

Posted 5 days ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 5 days ago

“The Wallasey branch has always been an amazing branch to visit , the manager Karl is always there with a lovely welcome and the staff are fab, they always give you an honest opinion on frames and you are never in a rush, I would highly recommend Scrivens Wallasey for an eye test and hearing check, keep up the good work.”

(Wallasey) - Posted 5 days ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Wallasey!

Posted 5 days ago

“I have been coming to the Didcot branch for a long time. The service has always been good. The staff have been kind, welcoming, and helpful. In particular Nagini Cambampati ( hope I spelt that correctly) who has kept my sight going well over the years.”

(Didcot) - Posted 6 days ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Didcot!

Posted 6 days ago

“Wow what great service, and expert treatment. From the moment I walked in to the store, I was grated with a very warm welcome, and nothing was any trouble, the staff were very helpful and knowledgeable, the optician was very thorough and understood my needs. I can't say anything negative, as my experience was pleasant, and I would highly recommend this company to anyone looking for opticians.”

Posted 6 days ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 6 days ago

“I had my eye tests at Scrivens a couple of days ago. Customer service was phenomenal. Technician & Opticians both were really professional and briefed about the procedures in advance. I highly recommend them!”

Posted 6 days ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 6 days ago

“Atenție la detalii,profesioniști,amabili”

Posted 6 days ago

Thank you for the kind words!

Posted 6 days ago

“Excellent customer service throughout from booking to choosing frames. Efficient service and great prices to.”

Posted 6 days ago

Thank you for taking the time to leave us such a nice review!

Posted 6 days ago

“First class service would highly recommend”

Posted 6 days ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 6 days ago

“I visited the Scrivens branch in Hunslet Leeds on friday for a free hearing check. I do need hearing aids. The service there was brilliant. Everything was explained to me in detail. It was good old fashioned service, quite an unusual thing to find these days.”

(Leeds Hunslet) - Posted 1 week ago

Thank you for the kind words! We’re so happy your visit at Leeds Hunslet went so smoothly!

Posted 6 days ago

“Very helpful”

Posted 1 week ago

Thank you for taking the time to leave us such a positive rating!

Posted 6 days ago

“I was received courteously at Scrivens branch in Sutton Coldfield. My eye test was conducted with professional care and kindness by Sonia and all the staff were helpful and accommodating. My glasses were ready within the time stated, and they are already proving excellent. Grateful thanks to all concerned.”

(Sutton Coldfield) - Posted 1 week ago

Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 6 days ago

“Excellent service and the staff in Ringwood branch could not be more helpful”

(Ringwood) - Posted 1 week ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Ringwood!

Posted 1 week ago

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Scrivens Opticians & Hearing Care is rated 4.5 based on 4,982 reviews