Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 6,064 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently had my eyes and ears checked at Scrivens in Ely (Cambs) & went on to purchase hearing aids. The whole process was excellent, the customer service and attention to detail to answer all my questions made me feel at ease, (as it was my first time wearing hearing aids). I highly recommend the service provided by the Ely branch,”

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(Ely) - Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Very happy with the service with scrivens.”

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Posted 1 year ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 year ago

“I had exemplary service at Havant Branch. Tom was most helpful. Many thanks indeed.”

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(Havant) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Havant!

Posted 1 year ago

“The staff were very helpful, kind and supportive both on the phone and in branch at Hunslet. Excellent service rate at 10/10”

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Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Always great whenever I visit for my eye tests. Knowledgeable and helpful. I wouldn't visit any other optical stores apart from them.”

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Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Hearing test 19.9.24 at Hedge End opticians Very helpful staff and extremely professional”

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Posted 1 year ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 year ago

“Great service at Corporation St. The health test for my eyes is very important because there is Glaucoma in my family so having that sling with the eye test is very welcome. All the staff are lovely and very helpful.”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“First class service, friendly, professional and thorough. I had an eye test at the Pocklington branch this morning and found the staff there a pleasure to deal with. I didn’t need new glasses and there was no hard sell to make me buy any.”

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(Pocklington) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Pocklington!

Posted 1 year ago

“The staff at the Kings Heath branch are very polite and helpful especially Emma, who went through all my opinions carefully and with the help of her colleagues helped me to pick the right frames to suit me I would highly recommend scrivens at Kings Heath.”

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(Kings Heath) - Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Very helpful listens to you. Very patient”

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Posted 1 year ago

Thank you for the kind words!

Posted 1 year ago

“Good all round service”

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Posted 1 year ago

Thank you for taking the time to leave us such a positive rating!

Posted 1 year ago

“The customer service which I have received on more than one occasion at the Stapleford, Nottingham branch has always been superb. A great team of helpful people.”

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(Stapleford) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Stapleford!

Posted 1 year ago

“Customer service is unparalleled. Staff members have excellent knowledge of products and can recommend things without using jargon.”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Excellent service all round. I was welcomer into the branch by Kevin, had an informative chat with the optometrist, who explained everything fully during the test and booked a follow-up appointment to check an abnomily. Kevin then assisted with my choice of frames and lenses and I left the branch very satisfied.”

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Posted 1 year ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 year ago

“Excellent service and attention”

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Posted 1 year ago

Thank you for the kind words!

Posted 1 year ago

“Just had my eyes tested young gentleman was very thorough and pleasant who then passed me on to the receptionist who helped me choose a frame for my new glasses there were so many to choose from I was having trouble deciding I can only thank the young lady for her patience looking forward to my new glasses”

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Posted 1 year ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 year ago

“Very friendly, helpful staff & optician very thorough & informative.”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Refundings”

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Posted 1 year ago

Thank you for taking the time to leave us a positive rating!

Posted 1 year ago

“Staff helpful and pleasant. Service and advice very good from all staff.”

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Posted 1 year ago

Thank you for taking the time to leave us such a nice review!

Posted 1 year ago

“Fantastic service at the Didcot branch. My optician was so lovely and knowledgeable. She answered my questions and put me at ease. A really lovely lady. The gentlemen who fitted my glasses was also really nice and didn’t pressure me or rush me at all. I really nice experience all round.”

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(Didcot) - Posted 1 year ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Didcot!

Posted 1 year ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 6,064 reviews