Scrivens Opticians & Hearing Care Reviews

Name: Scrivens Opticians & Hearing Care
Rating: 4.47

4.5 Rating 5,737 Reviews

87 %

of reviewers recommend Scrivens Opticians & Hearing Care

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About Scrivens Opticians & Hearing Care:

Established in 1938, Scrivens Opticians & Hearing Care is a family-owned and family-run business and today we have over 175 branches. As we continue to grow, we’ve made sure that our core focus has remained the same… “Providing our customers with excellent service and clinical excellence.” Our branch teams are trained to become customer champions, and we’re always working to improve the experience we offer.

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0121 456 8700

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would highly recommend Scrivens Opticians. The Optometrist was excellent as were the Dispensing staff. I also had a free hearing test. The staff were friendly and helpful and went through all the lens options and recommended glasses to suit me. I took advantage of buy one pair and get a second pair half price. I was always kept informed of appointments and when my glasses would be available. I am delighted with my new glasses.”

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Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“My mum came in for a hearing assessment and saw Michael Clements, mum can’t praise him enough. A very thorough test was carried out and adjustments made to her hearing aids, also he flagged an issue with her hearing which needs further investigation, this has not been picked up before. Michael was very pleasant from the greeting at the reception area, he explained everything to her about the process and the findings and was friendly throughout her appointment. Cleanliness was also an area the Michael carries out. We would highly recommend Michael and Scrivens for hearing assessments. Staff at the store are also very welcoming and friendly and the store is clean and well looked after.”

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Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 month ago

“I have recently had appointments for my hearing with Haroon Khan from the Altrincham branch and find him exceptionally personable and knowledgeable, and he endeavours to get the best solution for his patients on an individual basis. He really listens and understands the many issues people go through with adapting to new hearing aids and will spend all the time needed to ensure that the products available are tweaked to suit individual needs. A really nice guy and I wouldn't hesitate to recommend him.”

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(Altrincham) - Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“Very pleased to finally get my new glasses adjusted, and my hearing aids too. It is not easy coping with new technology, especially hearing aids but Sam was so patient and obliging, thanks. Anne , too has been a tower of strength getting things right for me, so to all the team at Cotteridge Birmingham, I am eternally grateful. You are all wonderful!”

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(Cotteridge) - Posted 1 month ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 1 month ago

“Excellent service at Chapel-en-le-Frith. I highly recommend.”

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(Chapel-en-le-Frith) - Posted 1 month ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 1 month ago

“I had to have a home visit and the person who came to see me was so kind and explained everything to me , the hearing aids have changed my life.Thank you so much.”

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Posted 1 month ago

Thank you for taking the time to leave us such a nice review!

Posted 1 month ago

“Great service, very professional. We bought several pairs for various members of the family. Very patient, welcoming to dogs & excellent value. Really feels like our 'local' opticians.”

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Posted 1 month ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience.

Posted 1 month ago

“I am very happy with my hearing care with scriven. Very good new earing aids thank you”

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Posted 1 month ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 1 month ago

“I've had some really good service at Chapel-en-le-Frith Scrivens branch. Really detailed attention and thought given to my needs and a very friendly and approachable team.”

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(Chapel-en-le-Frith) - Posted 2 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 months ago

“Broadstone Branch: Dealt with by Jane, optician and Shelley Dean. Both excellent. Very thorough and explained everything clearly. Shelley, who I know from past visits, was - as always - extremely helpful with options for my glasses.”

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(Broadstone) - Posted 2 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Broadstone.

Posted 2 months ago

“I was welcomed by name as I walked in to Scrivens Alsager branch for my optometrist appointment this morning. My eyes were examined with great care and everything clearly explained. Following my recent cataract operation my new prescription was just for basic reading glasses. I decided to get two pairs (the offer was the second pair half price) and I chose frames from the modestly priced range. There was no pressure whatsoever to buy expensive designer frames for my simple needs. The staff at the Alsager branch have been looking after me for many years - not only my sight but also my hearing. I don't think any other optician in the area could beat the friendly professional service I receive.”

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(Alsager) - Posted 2 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 months ago

“Hayley at the Southgate Branch was fabulous and went over and above to help when my elderly mother had trouble with her hearing aids. Couldn’t ask for anything more!”

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(Southgate) - Posted 2 months ago

Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.

Posted 2 months ago

“Friendly reliable service.”

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Posted 2 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 months ago

“I visited the Alsager shop for an eye test and new glasses. All the staff were extremely helpful and polite. Special mention to Paul who helped me to pick out some new glasses.”

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(Alsager) - Posted 2 months ago

Thank you for taking the time to leave us such a nice review!

Posted 2 months ago

“Thanks to all the team at Scrivens In Cotteridge Birmingham .Sam was particularly helpful, patient and understanding ,as I took a little time to get used to the hearing aids. I am so pleased I persevered with them. Thank you. Also many thanks to all at a Scrivens eye centre, as I had several problems with my new glasses, everyone was very helpful especially Ann. Well done all”

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(Cotteridge) - Posted 2 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Cotteridge.

Posted 2 months ago

“I would highly recommend Scrivens in every way. From the moment you walk through the door where you are greeted with such friendly staff who are attentive, courteous, polite, and respectful. The eye test is carried out in a comfortable room, and the Optician talks you through every stage of the test. I can’t recommend the Weymouth team enough because they really do look after you. You can walk away knowing they have your needs covered, and nothing is too much trouble.”

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(Weymouth) - Posted 2 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 months ago

“Very helpful, friendly staff who took the time to make sure every aspect of my eye test was covered. Excellent service.”

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Posted 2 months ago

Thank you for your wonderful review!

Posted 2 months ago

“had eye appointment at Scrivens in Newark. Jasmina was very efficient explaining everything she was doing putting me at ease. I was given a prescription without the embarrassment of asking for one but suggested I wait a year before renewing my glasses owing to a cataract starting to form over my left eye which will need removing in about a year. These people aren't at all pushy which is appreciated when on a low income. Would recommend.”

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(Newark) - Posted 2 months ago

Thank you for the excellent review! We’re so happy that your visit went so smoothly.

Posted 2 months ago

“Great service from the Winton branch of Scrivens - Daniel was courteous, knowledgeable and extremely helpful. Not only did I get my new glasses, which are perfect, I got a great clean up of the old ones too! Strongly recommend them.”

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(Winton) - Posted 2 months ago

Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Winton.

Posted 2 months ago

“I’ve been a customer of Scrivens Witney for over 25 years - always great service and helpful friendly staff. Jen the branch manager and the other staff do a great job 😊 Andy”

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(Witney) - Posted 2 months ago

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Posted 2 months ago

Scrivens Opticians & Hearing Care is rated 4.5 based on 5,737 reviews