Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with this premium perfume, Enoch was well packaged and delivered in a timely manner. Thank you and well be sure to return for future purchases”

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Posted 3 years ago

“Received my order within a few days and very pleased. Packaging was really good too. Thank you very much.”

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Posted 3 years ago

“Good service and speedy delivery. Well pleased with my order.”

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Posted 3 years ago

“good as it gets”

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Posted 3 years ago

“quality fragrance at affordable prices”

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Posted 3 years ago

“Have received all the goods ordered in good time.”

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Posted 3 years ago

HI I have checked the tracking and it has been delivered today if you have not received please contact us DHL PARCEL 220 31488210018965 42168 16/11/2021 19/11/21 12:21 DELIVERED. SIGNED FOR BY FULLBROOK Regards Sales@scentsational.com

Posted 3 years ago

“Efficient service, product as described. So grateful to be able to get this perfume again!!”

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Posted 3 years ago

“Quick delivery.......item bought as a gift.....First-order..... good”

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Posted 3 years ago

“Scentsational service was overall very good. However, the Olaplex 0 arrived with a large dent at the bottom which means it won’t stay upright. This is surprising as there was no damage to the box it arrived in and the contents were said to have been checked and packed with two separate signatures.”

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Posted 3 years ago

“Excellent service.”

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Posted 4 years ago

“The order i received is good”

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Posted 4 years ago

Hi Please see link to tracking below https://www.myhermes.co.uk/track#/parcel/T007ZA0009940905/details/ Regards

Posted 4 years ago

“Good customer service! Great product!”

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Posted 4 years ago

“Recommended”

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Posted 4 years ago

“1 item in parcel had been crushed in transit, but perfume bottle fine.”

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Posted 4 years ago

“Received with thanks x”

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Posted 4 years ago

Hi Laura So sorry for this packing error, I can confirm we have sent out the mssing item on a next day delivery. Let me know if I can do anything else for you? My contact details are below Regards Richard@scentsational.com 0207 193 7816

Posted 4 years ago

“At this stage I have only positives to report , but to be fair the box hasn't been opened yet , so I cannot comment on the products quality - but so far , so good !”

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Posted 4 years ago

“order processed and delivered in good time”

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Posted 4 years ago

“Good prices. Good service,took a bit longer than expected,but after an email to Scentsational was quickly followed up and delivered the next day. Will use again and recommend.”

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Posted 4 years ago

“Good very prompt service good prices too very happy will look to using them again.”

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Posted 4 years ago

“Good ….. …”

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Posted 4 years ago

Scentsational is rated 4.7 based on 4,557 reviews