Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scentsational had the perfume my wife wanted, it was a good price and was available. Delivery was prompt and we are all happy, who could ask for more.”

Helpful Report

Posted 5 years ago

“My wife's hot brush was worn-out, found the nearest replacement at Scentsational at a good price. Ordering was easy, dispatch was quick and we received it a lot quicker than we expected.”

Helpful Report

Posted 5 years ago

“Arrived very quickly and godson was extremely happy with his pressie. Beautifully boxed and even more hyped it was a gift set that has a travel dispenser too. Birthday was successful due to this. Thank you”

Helpful Report

Posted 5 years ago

“I was so impressed with the fast shipping and excellent customer service. I'm in the U.S. and would not hesitate to order from Scentsational again and again.”

Helpful Report

Posted 5 years ago

“Excellent service with quick no fuss delivery”

Helpful Report

Posted 5 years ago

“Excellent price and speedy delivery”

Helpful Report

Posted 5 years ago

“Excellent fragrances, very quick delivery and very well priced too. Highly recommended.”

Helpful Report

Posted 5 years ago

“Awesome service Many thanks Jane”

Helpful Report

Posted 5 years ago

“My parcel was lost, but when contacting the customer service they were really nice and managed the situation professionally and promptly. This was my first purchase and I was really satisfied. I will definitely shop here again.”

Helpful Report

Posted 5 years ago

“Was hesitant as had never really heard of this company but they had the products I needed for the best price and the fact I could pay via PayPal I felt I was safe enough to take the risk. I ordered on Thursday afternoon and my products were here by Saturday via Hermes courier. My items were packaged well and were in a sensible size box so no massive box to discard after opening. I am already looking at more products to order from Scentsational again. Thank you!”

Helpful Report

Posted 5 years ago

“Fantastic value and speedy delivery. Very happy would use again.”

Helpful Report

Posted 5 years ago

“Amended review. Excellent customer service and communication following a mix up with an order, I have found these to be a lovely company to deal with and will definitely use them again.”

Helpful Report

Posted 5 years ago

“The online attempt to buy the Opalex product was difficult as it wouldn't take my card so I used the telephone no. the next day and a nice young man was very helpful”

Helpful Report

Posted 5 years ago

“Excellent service fast delivery well packaged”

Helpful Report

Posted 5 years ago

“Got what I was expecting and quick delivery . Fab thank you”

Helpful Report

Posted 5 years ago

“Great service thanks”

Helpful Report

Posted 5 years ago

“There was a problem in fulfilling my order initially. The customer service that was provided via Scentsational was first class. My order was completed with a definite satisfactory goodwill gesture. I would definitely recommend this website 100% and will be using them again in the future.”

Helpful Report

Posted 5 years ago

“Very good company with good products.”

Helpful Report

Posted 5 years ago

“Timely delivery”

Helpful Report

Posted 5 years ago

“Fab service, delivery and great item”

Helpful Report

Posted 5 years ago

Scentsational is rated 4.7 based on 4,557 reviews