Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,557 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,557 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

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“Very easy and quick delivery”

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Posted 5 years ago

“My order was delivered swiftly and well packaged. I am very pleased with the fragrance and the service.”

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Posted 5 years ago

“The service is good and the product fantastic the only thing that let it down was the Hermes delivery that was shocking but not their fault at all. Great products fab prices but probably a new delivery service needed”

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Posted 5 years ago

“Fast shipping. Authentic product.”

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Posted 5 years ago

“Excellent service, prompt delivery I would definitely recommend”

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Posted 5 years ago

“Efficient service. Easy to use”

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Posted 5 years ago

“Good delivery service”

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Posted 5 years ago

“Easy to order great price and fast delivery”

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Posted 5 years ago

“I just have to say a big thank you to scentsational perfume for the way my order was handle, the customer service was excellent and first class as you delivered on your promises, the telephone conversation was very friendly and professional. I have been a long time customer of scentsational perfume and I never have to complain or write a review about anything because I thrusted the quality of their products, and when I have an issue for the first time, it was dealt with without any hesitation and I was offered with different type of options, they made me feel very important even sending me with a prepaid postage if I choose to. Again I say Thank you very much to scentsational perfume and I hope to buy again very very soon in fact I already have some items in the basket. Thanks”

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Posted 5 years ago

“After my original order never arrived contacted customer service and as promised my order was resent and arrived in 2 days with a bonus product. Great service definitely recommend!!!!”

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Posted 5 years ago

“Got the product in good time. Packaging was very good. The scent was the genuine article. So all in all a 5 star rating.”

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Posted 5 years ago

“First time I've purchased from Scentsational, i'm really impressed. I order a travellers size gift set of Jean Paul Gaultier Le Male. Fantastic price and great delivery. BRILLIANT”

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Posted 5 years ago

“Excellent service and great value products.”

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Posted 5 years ago

“Beautiful Parfum Thierry Migler The parfum are great Shipped very pretty fast”

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Posted 5 years ago

“Great prices, great service & fast delivery too. It was a pleasant transaction & I will definitely shop with them again. No comment on customer services as I didn’t need to use them.”

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Posted 5 years ago

“Very prompt service. Package arrived on time, environmentally friendly padding. Well done.”

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Posted 5 years ago

“Sent me the wrong product, however corrected it effectively x”

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Posted 5 years ago

“I am changing my review from poor to good! I have been offered a full refund now due to condition of my purchase when I received it. I am delighted that Scentsational have got in touch. I will buy from them again, this was just unfortunate due to packaging or faulty item.”

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Posted 5 years ago

“They are good for blocking out the noises”

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Posted 5 years ago

“Still have not received my order.”

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Posted 5 years ago

Scentsational is rated 4.7 based on 4,557 reviews