Scentsational Reviews

Name: Scentsational
Rating: 4.71

4.7 Rating 4,552 Reviews

93 %

of reviewers recommend Scentsational

4.7

Based on 4,552 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Scentsational 1 star review on 7th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite good experience.”

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Posted 1 year ago

“Customer service is really good! They respond really quickly!”

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Posted 1 year ago

“Received order on time and in good condition.”

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Posted 1 year ago

“Great and prompt service”

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Posted 1 year ago

“yet to use product ordered but delivery was on time despite royal mail strike”

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Posted 1 year ago

“Good service , correspondence and speedy delivery Thankyou”

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Posted 1 year ago

“Ordering was smooth and easy. I choose Hermes delivery and received the parcel in 3 days of processing. The perfume bottles were at a good discount price in comparission to the shops. This pricing makes me to order again.”

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Posted 1 year ago

“At last after a delay because they where waiting for more stock to arrive it came and am very please with the shampoo and conditioner from olaplex.”

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Posted 1 year ago

“Good service. and personnel. One item out of stock but was inforpand assured it would be forwarded as soon back in stock”

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Posted 1 year ago

“This time when I ordered some items they came right away, where as last time they hadn’t come for several weeks and I had to email to receive the products. There has been improvement”

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Posted 1 year ago

“Quick delivery and good value products. Lose a star as one product has some missing. However, customer service solved it right away and gave me a partial refund which was appreciated. I would try them again in the future.”

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Posted 1 year ago

“not impressed with the courier charge £4.95”

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Posted 1 year ago

“Keep sending me e mail that I have placed an order. I have not placed any order. Stop bothering me. If I need anything I will Thank u”

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Posted 1 year ago

“Good service, responsive. Would recommend.”

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Posted 1 year ago

“Really great price of my favourite perfume. Delivery on time, thank you!”

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Posted 1 year ago

“Quick delivery and great product at better price than high street.?”

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Posted 1 year ago

“User friendly website and trouble free fast delivery”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Very efficient,arrived on time,great products”

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Posted 1 year ago

“Easy to use website. I had a little panic as it took longer to arrive than I expected but that’s probably me not reading the small print!! Arrived safely and I’m really pleased, thanks x”

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Posted 1 year ago

Scentsational is rated 4.7 based on 4,552 reviews