Scandiborn Reviews

Name: Scandiborn
Address: 14-16 Iliffe Avenue, Oadby, Oadby, Leicester, Leicestershire
Rating: 4.76

4.8 Rating 17,519 Reviews

94 %

of reviewers recommend Scandiborn

4.8

Based on 17,519 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Scandiborn:

Scandibørn is an online boutique bringing the best of Scandinavian inspired Children's design to the UK.

Their passion lies in finding the best Scandi nursery products from all over the world to inspire you to create a perfect Modern nursery of your own.

Visit Website

Phone:

020 8191 2915

Email:

hello@scandiborn.com

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Scandiborn 5 star review on 27th March 2025

113

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, beautiful item”

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Posted 3 years ago

“Beautiful dinnerware Excellent quality”

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Posted 3 years ago

“Great website, item arrived quickly and as described!”

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Posted 3 years ago

“Quick delivery. Good quality boxes purchased.”

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Posted 3 years ago

“Lovely website, beautiful products, safely delivered. Father Christmas will be delivering a wooden magnifying glass that definitely could have been made by elves this year!”

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Posted 3 years ago

“Product arrived faulty, it’s taken days to get any help by email and I’m still waiting.”

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Posted 3 years ago

“Really pleased with our purchase. Order arrived when quoted and well preserved. My daughter loves her new bed!”

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Posted 3 years ago

“Really pleased to find the bear comforter my daughter loves it! And it's so cute and soft.”

Scandiborn 5 star review on 28th July 2021

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Posted 3 years ago

“Really helpful customer service”

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Posted 3 years ago

“Love my Mustardmade locker. Excellent service and prompt delivery : )”

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Posted 3 years ago

“Quality and unique gifts. The place I will always go to for this xxxxx”

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Posted 3 years ago

“Excellent customer service provided by Chelsea who responded efficiently to a small issue we encountered. Fab products and quick delivery. Will be happy to continue shopping with Scandibørn!”

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Posted 3 years ago

“Beautiful quality toys at a reasonable price in a unique colour scheme to suit modern tastes.”

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Posted 3 years ago

“Beautiful little doll, thank you very much!”

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Posted 3 years ago

“Premium item I purchased was faulty. Item also didn’t come with any packing note or return information. I have emailed customer services with photos of the faulty item, and have had no response to date. Poor service and poor quality item.”

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Posted 3 years ago

Hello Raychel, thank you for your feedback. I am sorry that we have not got back to your email that you have sent us yesterday. Our response time is usually 24 hours however at the moment it is slightly longer due to an increased volume of enquiries. I have spoken to the team and a Customer Service Advisor has replied to your exchange request. Please also note that we do not send returns slips or packing notes with our orders to do our bit for the environment. These documents are being emailed out as soon as your order has been desptached.

Posted 3 years ago

“Great selection of excellent wooden toys and straightforward and fast delivery”

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Posted 3 years ago

“Speedy delivery of beautiful toys. Very pleased with purchase”

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Posted 3 years ago

“Delivery was fast and product was as expected. Great service!”

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Posted 3 years ago

“Item is not as pictured or described and not fit for purpose (a changing mat that isn’t water repellant is madness). Returns have to be authorised by scandiborn before you can send them back and the email confirming that they have authorised the return is confusing as it says the returns label has been enclosed, then says you need to arrange postage yourself. Paying for return postage when the item isn’t as described (which is an option on the returns process) is also poor. Sadly, I wouldn’t recommend the product I purchased, nor the company based on my experience.”

Helpful Report

Posted 3 years ago

Hello Michael, thank you for your feedback and I am sorry to hear that you were not satisfied with your purchase or our returns process. The Item you have purchased is classified as a changing pad which is washable at 30degrees. I will speak to our product team to check if we can amend the item description to provide more detail. I can see that we have processed your return for you already. Please let us know via info@scandiborn.co.uk if there is anything else we can help you with.

Posted 3 years ago

“Excellent service and communication-delighted with product”

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Posted 3 years ago

Scandiborn is rated 4.8 based on 17,519 reviews