Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,790 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,790 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with service. Most helpful when i made a mistake on order”

Helpful Report

Posted 5 years ago

“Great service after my order went missing. Replacement send out on 24hr delivery. Good communication. Great worktops thanks.”

Helpful Report

Posted 5 years ago

“great to deal with”

Helpful Report

Posted 5 years ago

“Order attended to promptly and correct when it arrived. Only improvement would have been a confirmation message of a delivery time.”

Helpful Report

Posted 5 years ago

“Order placed during the weekend and was delivered by Tuesday lunch time. Excellent service.”

Helpful Report

Posted 5 years ago

“I bought 3 of Savoy timbers and their lovely more nicer than I saw them on website image. I recommend strongly to any one who is looking for a quality. Customer service also very help full. Delivery need to be improved by much more. Berkti Woldeab”

Helpful Report

Posted 5 years ago

“Delivery arrived but , didnt keep their promise for the third time of asking by ringing me, to say the delivery was on its way ! WHY???? Luckily I was in at the time.”

Helpful Report

Posted 5 years ago

“We ordered the product on the website, which was very easy to use. Delivery was prompt and the item was very well packed. We phoned the with a query and they were extremely helpful. Would definitely use Savoy Timber again.”

Helpful Report

Posted 6 years ago

“Excellent first class service and product, Refreshing to deal with a company that done what they said they would, in these uncertain times others could learn a lot from them.”

Helpful Report

Posted 6 years ago

“I'm sorry That I am not impressed with the service I received. All I ordered was 2 small samples to see if I liked either of them. Unfortunately it took over a week before they were even posted to me.”

Helpful Report

Posted 6 years ago

“Ordered 19mm decking sent 16mm informed that they don't supply 16mm arranged a refund and collection through tuffnels no show for 3 days,decided to keep them am going to buy spacers to make up the difference, wouldn't have purchased the decking if it means doing this no offer of part refund”

Helpful Report

Posted 6 years ago

“Very helpful staff in store at the Preston branch, including the delivery drivers.”

Helpful Report

Posted 6 years ago

“Great stuff! Good price, very prompt free delivery and an AMAZING HELPFUL DELIVERY DRIVER!!!!!!!!!!!!! Paul, what a great chap!! An asset to keep!! Thank you!”

Helpful Report

Posted 6 years ago

“Excellent service No big issues and delivery was very quick”

Helpful Report

Posted 6 years ago

“Excellent online service great quality product”

Helpful Report

Posted 6 years ago

“another delivery from these guys and again superb service ! I just wish more sellers on e bay would work like them ? they take your order,tell you when you will get the product and never let you down ! They make everything so easy , well done. Graham”

Helpful Report

Posted 6 years ago

“First class service, next day delivery.”

Helpful Report

Posted 6 years ago

“The product was just what was needed. The only concern was your delivery driver left my parcel outside in the rain, by the time i got the door he had gone.”

Helpful Report

Posted 6 years ago

“Item was exactly as advertised. it was cut to the length I requested and delivered safely and quickly.”

Helpful Report

Posted 6 years ago

“Super fast service Super price”

Helpful Report

Posted 6 years ago

Savoy Timber is rated 4.5 based on 6,790 reviews