Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 4th June 2026

733

Anonymous

Anonymous // 01/01/2019

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“Always reasonably priced and delivery is excellent”

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Posted 8 years ago

“Very well packed, no damage at all, excellent product and delivery.”

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Posted 8 years ago

“Prompt, n friendly service!”

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Posted 8 years ago

“Good service and quick to resolve issues”

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Posted 8 years ago

“Great customer service. Unfortunately my item got delivered damaged however Savoy Timbers acted very quickly and I received my item as promised. Thank yiy”

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Posted 8 years ago

“delivered when I asked and good quality product well packaged”

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Posted 8 years ago

“Excellent service, extremely quick delivery. Good value.”

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Posted 8 years ago

“Delivery was very quick, although I have noticed a chip on the item before I had pulled it out of packaging”

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Posted 8 years ago

“Just what i wanted and promptly and courteous delivery”

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Posted 8 years ago

“Good service and good value product.”

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Posted 8 years ago

“Great service and very friendly recommended I will use you again And a big thank you to Anne Marie”

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Posted 8 years ago

“Had a 3 mtr length of work surface cut to size, asked for off-cut. I left my contact tel number with the order if there was any problems (no call or message) as I would have collected it (only 15 miles away) and no edging strip sent. Sent messages and was told it would cost money to send the off-cut out. There would be no addition cost in weight if you sent the 3 mtr length as I ordered and paid extra to have it cut, just a bit more packing and tape to strap them together. Was also told would post the edging strip out, still waiting 3 working days later.”

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Posted 8 years ago

“After a confusing start to the purchase with an online order and registered details. I had to pursue it myself to find out where it was and was it ready for click/collect. Once it was determined ready I collected my order and the counter staff were polite and efficient for a busy area servicing customers. Would I use them again? Yes but make sure your details are correct”

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Posted 8 years ago

“They never had stock of Luna grey worktop, called two weeks and still no stock. Spoke to one of the branches and they had the stock but nothing they could do as it had to come from main online company!!”

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Posted 8 years ago

“Very happy with prompt service and quality of goods. Would use again and recommend.”

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Posted 8 years ago

“Ordered samples and the were delivered very quickly..thank you”

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Posted 8 years ago

“Easy online ordering, swift delivery, very helpful delivery drivers”

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Posted 8 years ago

“Good quality product. Excellent delivery.”

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Posted 8 years ago

“Very great service”

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Posted 8 years ago

“Easy to use the order process online and when I called on the phone the operator was very helpful.”

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Posted 8 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews