Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 10th March 2026

Savoy Timber 5 star review on 12th January 2026

Shaun

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Anonymous

Anonymous // 01/01/2019

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“Great delivery time and a canny kitchen bench. Really happy with it”

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Posted 7 years ago

“Good price, delivered on day stated in telephone call from Savoy. Delivery driver very helpful and placed decking on front garden as requested.”

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Posted 7 years ago

“I'm happy because the doors arrived and they are very nice 😂😂😂😂”

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Posted 7 years ago

“Good price, no hassle, fast delivery, very obliging driver 5*”

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Posted 7 years ago

“The worktop arrived within 4 days of ordering and email communication was excellent. Very pleased with the service received. Thank you.”

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Posted 7 years ago

“Very good price and excellent service”

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Posted 7 years ago

“Delivery on time and the product was execellent. Well pleased.”

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Posted 7 years ago

“Superb Service, Quality Wood And Price, Wood Wrapped, Not One Corner Was Damaged On Any Pack, Driver Went Out Of His Way To Deliver Right To My Door. Will Definitely Buy Again.”

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Posted 7 years ago

“Great customer service”

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Posted 7 years ago

“quick delivery, good price fab item”

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Posted 7 years ago

“Very good product well packed delivery was on time many thanks ""”

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Posted 7 years ago

“Super fast delivery perfectly wrapped thank god as couriers were not very respectful but all well with the goods”

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Posted 7 years ago

“Wood arrived on time (next day)so no delay to job”

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Posted 7 years ago

“Every effort was made to deliver product on day that suited us. On delivery the door was brought into the house and the member of staff was happy to answer a few questions we had about installation.”

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Posted 7 years ago

“Good customer service”

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Posted 7 years ago

“Good product and quicker than expected delivery.”

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Posted 7 years ago

“I have made several orders from this company. First via Amazon and since, directly. Two lots of the deluxe decking kits and one of posts. The wood quality has always been excellent and the order has always been delivered on time. Excellent!”

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Posted 7 years ago

“Hello Savoy Order ref 49774 I ordered the gates on the 1st of September expecting a 7 to 10 day delivery window paid for delivery and told my works i won't be in work in next weekend but one, as i would be putting up my new gates. You never called to tell me when the gates would be delivered. I believe my wife rang you around the 13th September and I called you back myself later that day told would get gates next week or something of the sort. weekend off work booked no sign or word of my gates. so I rang again after the weekend yes your gates are here ready for picking up you said! when i had paid for delivery. Finely got my gates on morning of 26th of September by arrangement. And I'm sorry to say the middle cross pieces are out they match up at the top and bottom though. I will admit my left hand post is a little out but still would have to think again about ordering anything else my wife was looking at one of your internal doors do i want to risk it being wrong as well. Yours Sincerely Stewart O'Hara”

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Posted 7 years ago

Hi Mr O'Hara, I am so sorry to hear your not completely happy with the service you received from Savoy Timber. This is the first we have heard that your not happy with the cross section pieces . These Gates are on a particularly long delivery timescale due to the time it takes for our manufacture to produce them. These have been made to your specification with matching cross sections. If you would like to detach and check the gates on a flat surface if they are not then matching we can request they are re made for you ? If the post is out it would suggest to me that this is the reason the cross sections are not matching up. We will do anything we can to help remedy they situation. Feel free to contact us at sales@savoytimber.com. Kind regards Lisa Royle

Posted 7 years ago

“Delivered when asked. Dave the delivery 🚚 man was friendly and helpful and a credit to the company. Will definitely recommend Savoy Timber. Great service and products.”

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Posted 7 years ago

“fast response to order, even at the weekend. Delivery date arranged conveniently. Delivery drive called with approximate delivery time .... all good.”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews