Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 10th March 2026

Savoy Timber 5 star review on 12th January 2026

Shaun

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Anonymous

Anonymous // 01/01/2019

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“Previously ordered doors and was very pleased with the 2 day delivery turn around. Driver Dave was friendly and very helpful in offloading the materials. Now placing a second order of skirting boards.”

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Posted 7 years ago

“Great selection, brilliant price, quick and easy delivery!”

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Posted 7 years ago

“Simple transaction, Just click "buy" and get few days after.”

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Posted 7 years ago

“No hassle, good price and quick delivery”

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Posted 7 years ago

“Looks good came on time and your staff helped with difficulties re delivery date Lovely lady”

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Posted 7 years ago

“Driver gave good delivery service”

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Posted 7 years ago

“Excellent comunication and service.”

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Posted 7 years ago

“Answered email querries. Delivered as promised. The worktop I bought is gorgeous and a really good price compared to others. I have used savoy timber before and I would deffinately use again. Thankyou”

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Posted 7 years ago

“Ordering and payment on line was easy, item I ordered (kitchen worktops) was accurately described on the website, delivery was made on the day notified on Email dispatch note and the item first class quality. Another big plus, the wife loved it.”

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Posted 7 years ago

“Cut to size and packed well”

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Posted 7 years ago

“good product at a good price”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Savoy timber were great Good communication Prompt deliveryb”

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Posted 7 years ago

“Told a delivery date waiting in all day nothing come . Never again would I buy from here joke”

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Posted 7 years ago

Hi Darren, I have tried to call you to apologise for the delay, It appears it was human error in this case and the wrong date was set you. We are very sorry this happened and sincerely apologise for this causing you an inconvenience. I trust you have the goods now as this was out for delivery with our own transport. Again our apologies. Kind Regards Lisa

Posted 7 years ago

“Good quality, strongly made door at a very competitive price, delivered promptly. Excellent all round.”

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Posted 7 years ago

“good product and delivery”

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Posted 7 years ago

“Promised on Wednesday but has still not arrived on Thursday at 1621 hrs. Seller says the courier says it has been delivered but I think I would notice a worktop at my back door. It feels as if the seller thinks it's my fault. I just want the item when they said it would arrive. My job has been held up. I will not use them again. EBay does not protect buyers as well as it protects sellers and in future I will not use EBay for commercial sellers, only private individuals who behave much better.”

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Posted 7 years ago

“awful company. I never received my order after been told for a few days running that it was out for delivery that day. I took days off work for this and it never arrived! I asked for my money back and was Informed that they will refund me once they receive the item back. I'm still awaiting my refund now and if the courier company does not return the item looks like they won't refund me...even though I never had the item:(”

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Posted 7 years ago

Hi There, So sorry to hear your not happy, I have checked our records and the monies have been refunded to you. If you need us to confirm anything about the refund to you please let us know. Kind Regards Savoy Timber

Posted 7 years ago

“Good quality doors for a competitive price. Great service and delivery - thank you!”

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Posted 7 years ago

“Fast delivery, worktop arrived in good condition and product good value for money and as described.”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews