Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 10th March 2026

Savoy Timber 5 star review on 12th January 2026

Shaun

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Anonymous

Anonymous // 01/01/2019

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“Great communication following order and delivery on time”

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Posted 7 years ago

“Great service , replied to questions promptly, ordered Monday arrived Wednesday,”

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Posted 7 years ago

“Good price and delivery”

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Posted 7 years ago

“Quick and efficient service thank you and I will recommend you again”

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Posted 7 years ago

“Good communication and item exactly as described .”

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Posted 7 years ago

“Received email saying delivery Tuesday.it never came received email saying delivery Wednesday it arrived.received an email saying delivery Thursday after I had already received product .”

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Posted 7 years ago

“Ordered & arrived really promptly - cut exactly to the dimensions that I requested when ordering online. I'm using it as a tabletop for a desk rather than a kitchen counter top and it feels really well made with a really good weight to it. Initially arrived without the edging strip but Tina sent one out the same day and it arrived the following day! Super service, the actual counter top is great - would for sure order again if needed.”

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Posted 7 years ago

“Many thanks for a prompt, friendly and efficient service. I was highly delighted with quality of doors. I would certainly recommend your company to family and friends”

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Posted 7 years ago

“delivery was a day late to witch i had to make the call in the afternoon to find out it wasnt coming a waste of a day off work for the wife”

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Posted 7 years ago

“Prompt delivery, lovely product, good value for money”

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Posted 7 years ago

“Good product,however slightly concerned the chroming on the brackets may fuzz up from the die cast metal underneath as there is very slight pimples on the chrome which you can feel with your finger nail”

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Posted 7 years ago

“Very happy with the timber good quality and fast delivery.”

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Posted 7 years ago

“Very quick and efficient service”

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Posted 7 years ago

“I RECEIVED THE ORDER ITEM ID141580012852, THE ITEM DELIVERED IS COMPLETELY WRONG AND THE WORK TOP BOWED. 6 EMAILS I HAVE SENT NO JOY CASE NO-CC93B8CE CONSIGNMENT NO-- 31231420509357. I AM UPSET AND DISAPPOINTED. I DON;T WANT TO GO THROUGH THIS AGAIN , I WANT A FULL REFUND. OR IF YOU CAN EXCHANGE FOR THREE WORK TOPS PURE WHITE ONLY I CAN ACCEPT. THIS HAVE MADE ME DISTRAIT. I WILL BE OVER MOON IT YOU CAN HELP ME PLEASE HAVE SPENT HOURS TRYING TO RESOLE THIS, BIG THANKS IF YOU CAN HELP TERENCE DAVISON”

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Posted 7 years ago

Good afternoon Mr Davison, but we have not received any correspondence regards your order if there is a problem of course we will replace the items or collect and refund in full if defective, but to date we have not received any correspondence or imagery regarding your order - either to our customer service department or through eBay. I will contact you to understand the issue but we have not to date been informed of any issue regards Savoy Timber

Posted 7 years ago

“Quality Product & Excellent Service”

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Posted 7 years ago

“2 doors were very good quality and appearance, packaged well and delivered very fast”

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Posted 7 years ago

“prompt delivery great product.”

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Posted 7 years ago

“Fast delivery ,very well packaged, No complaints at all. Thanks”

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Posted 7 years ago

“Good quality & smart looking”

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Posted 7 years ago

“Communications good.date of delivery good.”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews