Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,842 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,842 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Excellent choice of worktops in all sizes, delivered promptly and at a very reasonable price.”

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Posted 7 years ago

“Really happy with the mirrored wardrobes doors helping company when asking on delivery”

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Posted 7 years ago

“Ordered our wood on line and it was delivered the following day. The man who brought the order also carried to the back garden for us which was where we we going to use it. Really helpful. We have used them before and would definitely use them again. Great service!”

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Posted 7 years ago

“easy to order quick delivery and on the day they said it would arrive”

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Posted 7 years ago

“Good price, good quality, prompt delivery, when I couldn't be in on delivery date just a quick email and delivery took place day before when I could be present, excellent service one small gripe web site stated that some instructions would arrive by email following order being placed and I haven't received them.”

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Posted 7 years ago

“My fence panel fitted perfectly, so much better than the one my husband made.”

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Posted 7 years ago

“Fixtures and fittings weren't fit for purpose. The screws were barely big enough to attach the spindles so I used my own. I also used my own brackets to fit the rails to the posts because the ones provided had the screws sealed to the bracket. In reality this meant it was almost impossible to use them to attach the rails. The timber however was very good!”

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Posted 7 years ago

“I had a few issues with my order from Savoy Timber, the first worktop arrived damaged, I contacted Savoy Timber & they arranged for another worktop to be sent out the following day. Unfortunately they sent me the incorrect finish, although this was frustrating, Savoy Timber arranged for this one to be collected and delivered the correct item to me. The cut is bang on, exactly the size I need and the finish on it is great, no chips on the wood which often happens when cutting chip board style worktops. Needless to say i'm extremely happy with the worktop and the minor issues I had were rectified ASAP. Highly recommended.”

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Posted 7 years ago

“happy with purchase but delivery slow”

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Posted 7 years ago

“Correct items delivered, fast delivery & reasonably priced. Very happy with the worktops.”

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Posted 7 years ago

“My purchase arrived very quickly and was well packaged and of great quality. Highly recommend them and would definitely shop again as and when the need arises.)))”

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Posted 7 years ago

“Great service, just what i ordered. Many thanks;”

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Posted 7 years ago

“All good service”

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Posted 7 years ago

“I have emailed you twice and sent pictures of the warped gate as requested , quite needlessly so in my opinion as an a product is either suitable or unsuitable for purpose and I find it insulting for you to impune otherwise. I am still awaiting your response and, insist that this inferior product is collected and a full refund be applied to the card provided. K.G.Freeman”

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Posted 7 years ago

Good morning Mr Freeman, the reason why we ask for photographic support is not to impune anything at all, we have a procedure to follow the first stage being photographs so we can assess the issue and then suggest and implement the most appropriate action plan to remedy any issue that might have occurred. The images provided do not categorically show warping and the gate has been installed but we can collect the gate, assess the issue and then replace or refund subject to investigation, our returns dept will be in contact kind regards Savoy Timber

Posted 7 years ago

“Had just what I wanted at a very good price. Fast delivery too!”

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Posted 7 years ago

“Happy with my order amazing service thank u”

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Posted 7 years ago

“Quick delivery and good prices”

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Posted 7 years ago

“Good product at a fair price Prompt delivery Good communication”

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Posted 7 years ago

“Great communication”

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Posted 7 years ago

“Quality of the product is of a high quality , Delivery was quick and delivered when they said it would be . Packaging was first class , no damage , Well happy .”

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Posted 7 years ago

Savoy Timber is rated 4.5 based on 6,842 reviews