Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,788 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,788 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 23rd August 2026

Neil Robertson

Savoy Timber 5 star review on 5th July 2026

Stephen

748

Anonymous

Anonymous // 01/01/2019

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“Great customer service. Everything delivered on Sunday morning. Delivery driver helped carry materials into garden. Perfect”

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Posted 4 years ago

“Very happy with the product, my only slight complaint is there are very vague instructions for ground preparation or supports, as this isn't catered for in the kit I ran out of 100mm screws.”

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Posted 4 years ago

“A111 service will use again”

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Posted 4 years ago

“Excellent delivery service Excellent worktop only problem paid for a cut to size and the size incorrect still waiting for refund for the cut. Having said that would definitely use them again”

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Posted 4 years ago

“Ordered a decking kit, other bits to with it. I ordered online whilst speaking to someone at the Preston branch which enabled me to pay easily but also get the delivery I wanted. All materials were of the standard expected with no faults. There was an excess of screws, coach bolts etc and even a spare deck board. A pleasant change. I would certainly recommend using them.”

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Posted 4 years ago

“Easy to order..delivered promptly helpful driver.”

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Posted 4 years ago

“This is the 3rd time I have ordered from Savoy Timber, their service is spot on. I have ordered decking kits on two occasions, the smaller decking was bought over a year ago and we have just built the larger decking.”

Savoy Timber 5 star review on 15th June 2022

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Posted 4 years ago

“I recently bought some composite decking from Savoy timber along with other associated items. I placed my order on line on thursday evening. I received the items on the following Sunday. I have to say the sevice and qaulity were both excellent and i will definitely consider using Savoy timber again.”

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Posted 4 years ago

“I ordered splashback, it's came without any package, not wrapped. Colour was more yellow then white. Size was not as described, thikness instead of 9mm was all 11mm. Not so happy about purchase, low quality. Only delivery was in time and professionally.”

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Posted 4 years ago

“Sweet.Just what i wanted.”

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Posted 4 years ago

“Really pleased with the decking kit I bought, great wood and kit provided. Special shout out for the delivery guy who was really helpful and a good laugh”

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Posted 4 years ago

“I ordered two worktops cut joint, glue and clamps took 4 weeks to deliver because they were being cut. When they were delivered they were not cut, no clamps or glue. Much stress for me.Kitchen out of commission. Then had to chase Savoy. Eventually got cut worktops. No glue or clamps. How do you think you did? I have had no apology or offer of compensation.”

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Posted 4 years ago

“Well worth buying the decking pack with wooden frame easy to do, fast delivery and delivery driver young man was so helpful and very polite great customer serve”

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Posted 4 years ago

“Excellent worktop, my kitchen looks state of the art now!!!!”

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Posted 4 years ago

“Great product and great service. Very quick delivery and small problem caused by the courier resolved immediately. Would definitely recommend their luxury decking kits.”

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Posted 4 years ago

“Quick service”

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Posted 4 years ago

“still waiting for a panel after a week.”

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Posted 4 years ago

“Good item”

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Posted 4 years ago

“I was looking for a 3m x 3m decking kit and came across Savoy Timber. The options available and price made it an easy decision. Scott kept me updated on the order and delivery dates, great customer service. Kit arrived and even as a novice took me one day to install following the instructions online. Great product, great service would definitely recommend Savoy and will use again.”

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Posted 4 years ago

“Ordered worktops via telephone no problems and delivery driver ditto.”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,788 reviews