Savoy Timber Reviews

Name: Savoy Timber
Address: Savoy Timber, Wilcock Street, Wigan, Lancashire
Rating: 4.48

4.5 Rating 6,597 Reviews

86 %

of reviewers recommend Savoy Timber

4.5

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

07508311400

Email:

anthony@savoytimber.com

Location:

Savoy Timber,
Wilcock Street,
Wigan
Lancashire
WN3 4AP

Savoy Timber 5 star review on 28th May 2025

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very impressed with the customer service I have received and the prompt delivery....I would recommend Savoy to all family and friends thank you for making my purchase experience an excellent one.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Great products and delivery of doors Reasonable and very good quality”

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Posted 4 years ago

“I ordered the 3.6x3.6 decking kit, arrived on Tuesday put up on Saturday, I stored it in the garage when delivered, but when putting it together all the wood was bowing. not 1 straight piece!! won't be ordering from here again!!!”

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Posted 4 years ago

“Delivered sooner than expected, good quality product.”

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Posted 4 years ago

“Great customer service”

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Posted 4 years ago

“Don’t have order yet. Delivery is a nightmare. It takes way too long.”

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Posted 4 years ago

“Good quality worktop delivered very quick”

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Posted 4 years ago

“A big thank you to Savoy Timber,cheapest I could find for the worktop I required. Quick and simple from transaction to careful delivery. Packaged perfectly so no damage. I can highly recommend Savoy Timber,thank you. A++”

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Posted 4 years ago

“easy to use website, lot of choice.”

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Posted 4 years ago

“Little hiccup, but all resolved.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Very quick and good service. I ordered a tree online in the evening and I got it delivered the next morning also had a phone call to let me know it was coming.”

Savoy Timber 5 star review on 28th November 2020

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Posted 4 years ago

“Great service and quick delivery and great communication”

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Posted 4 years ago

“Quick delivery good service”

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Posted 4 years ago

“Perfect, although you delivered the same items twice?”

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Posted 4 years ago

“Great worktops delivery good”

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Posted 4 years ago

“Item arrived earlier then expected due date which was good. Unfortantly one work top was damaged this was replaced and took about a week. Unfortantly the brackets and edging were missing from the first order. This was raised and the brackets came with the replacement surface however still had to chase the ending strip which finally have arrived. Appreciate that there are less staff working and found Interactions with the staff via phone and chat postive and helpful.”

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Posted 4 years ago

“Great service, fast delivery”

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Posted 4 years ago

“Excellent friendly service, great value for money”

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Posted 4 years ago

Savoy Timber is rated 4.5 based on 6,597 reviews